Overall Ratings & Reviews Holiday Inn Express & Suites KELOWNA - EAST by IHG, an IHG Hotel

Room was clean and beds were comfortable. Dealing with hotel manager when our plans changed was excellent! Thank you

Newer hotel, well maintained with comfortable bed. Breakfast included with good selection. Easy access to downtown and airport.

Two rooms were booked for business meeting in town but no room was available when we checked in at 4:40 pm. Incident occurred involving seeking help from police was the reason given. Elevators to rooms are accessible by anyone without room keys. This may post a safety issue to the guests. Free breakfast … this is the only thing good.

Great hotels

Very cheerful staff checked us in. Our room is large & clean & modern. The bed is super comfy. Love the excellent restaurants right next to the hotel—we had a delicious supper at Basil Leaf.

Clean and quiet......just didnt like the scent in the room as we walked in and in few hours...we re not a fan of the baby scent (the wipes) that is used for cleaning. Otherwise, our stay was a pleasant one.

Great hotel with modern amenities. Shower should be more forceful.

Very accommodating

All good

Great desk staff

Fresh and clean. There is a bit of traffic noise from nearby highway. Earplugs are provided if it bothers you.

Good convenient location. Safe and clean. Ample parking. Good breakfast.

The stay at this hotel was good, but the experience with the fire alarm at 6 a.m. was not so good. The breakfast was delicious and the staff was friendly.

Stay was good

Clean Nice indoor pool hottub…. Nice and hot! Really nice breakfast. Noisy traffic if you look out to Hwy 97 TV’s are old not Smart TV

Good design of the room.

Quite

Large clean room. Close to everything. The included Buffett breakfast was very good and saved us a lot of time and money.

Amazing place to stay!

Excellent. 5 stars for everything