Nice staff, very clean. The staff was very friendly and approachable. I got there late after the actual check in time but they still assisted me. The receptionist lady was very friendly and even help me with making phone calls for tours. I recommend this place, it’s close to downtown Cusco and it’s in a very nice area.

My husband and I only stayed here for one night because it is close to a hospital clinic; I had been hospitalized the night before due to a bacterial/parasite infection that I caught while treking to Machu Picchu. The room smelled beyond disgusting, the bathroom looked like you shouldn't walk barefoot in it, and the towels from the previous guests were still in our room when we checked in. The 'portable' heater was also very old-school and looked like a fire hazard. We had difficulties finding staff at the front desk when we needed help; sometimes the front desk was unoccupied for hours. The neighborhood also is not the safest. The only positive experience was that we discovered a decent restaurant located next door with pretty good and cheap food (I believe it is called Tabasco). Generally I don't stay in hostels while on vacation so my review is definitely biased; however, I'm pretty sure not every hostel is disgusting. This one is and I recommend avoiding it.

It was clean and had hot water, was fairly noisy most of the night thoughz

We really enjoyed our stay! Everybody was kind and accommodating! The house is in a great location and we were very happy throughout our stay!

No frills, but clean and convenient. Very nice staff.