Overall Ratings & Reviews Mak Albania Hotel

It was terrible, Although the hotel staff was kind, nice and helpful. But there was renovation work going on in the hotel, something we were not informed about when booking the room, the renovation work was done at night until morning, it was impossible to sleep because of the noise The pool was closed due to renovations

Some overall issues with the power outlets (only one of them worked). Also, one night I got back to the hotel very late at night and my card would not unlock the door. Front desk staff came upstairs to let me in using their card, but that didn’t work either. The employee said that the battery must have run out, and I had to wake up the other guest in the room to let me in. It’s very inconvenient to be in this type of situation at 3am.

Besides the construction that was blocking the view everything was perfect . I’ve been there before and always a great experience Will be back for sure

This hotel is currently surrounded by scaffolding for large-scale works that will last for years. The blue covers obscure the view and block natural light, casting an unsettling gloom over the entire experience. Despite the obvious disruption, management pretends the issue doesn’t exist. Staff appear indifferent to guests' frustration, and service suffers as a result. Seeking some relaxation, I attempted to use the pool—only to find the outdoor one abruptly closed for a noisy private event, without any prior notice. The indoor pool, meanwhile, was uncomfortably cold, with no clear information on how to obtain locker keys. And nobody at the reception caring about it. Breakfast is equally disappointing, with cheap, uninspired food and yet another obstructed view of scaffolding and blue veils. We avoided the restaurant for luch and dinner but it seems it was equally bad. Considering the current conditions, this hotel should not remain open during such extensive construction, as the lack of warmth, comfort, and hospitality makes for an unpleasant and unwelcoming stay.

Great! Great hotel, staff and location

Under construction but in good organizing conditions

Loved the Rooms

Large spacious rooms. I would stay here again

Amazing staff- made my staff so pleasant

Great location and good facilities. Shame the hotel is a construction site around with the hotel being extended.

Hotel was under construction, breakfast was average and air conditioning in breakfast room to cold .air conditioning in room was old and didn t work properly

This is not a 5 star hotel… the rooms are bad, the bathrooms is horrible! The service… not the best

Great place to stay!

Rooms are extremely big and comfortable. Internet connection needs improvement as well as the TV cable/satelite provider. No TV service was ever available. Nevertheless, the hospitality of the staff at the reception and restaurant was impeccable.

In spite the fact that the Man Albania Hotel is going under a mayor renovation; excellence in service remains unaffected. All the staff is compromised to make this hotel remain a hospitality land mark and reference in Tirana. Thanks and keep the excellent work.

Amazing location

Everything top. Best service

AmazIing stay , place in very good area. The hotel has everything. Pool outsise , inside, sauna, spa. Etc perfect

Great stay, pistachio cheesecake on point at this hotel

Wonderful as always