Casa del Árbol Condo

Explore Casa del Árbol Condo
8,0
Very Good
From 336 reviews
Cleanliness

8,0

Room Comfort

8,4

Service and Facilites

8,8

Traveler Reviews Casa del Árbol Condo

Number of reviews per page
20
40
Top reviews
Juan
icon-Leisure
Leisure
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The place is very dirty, horrible smell I can’t believe how this place is open, If you can choose another hotel do it Everything is in really bad shape the picture in this website is totally fake
aldo
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Walls dirty, sheets with stains... needs maintenance.
PEDRO
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Ocupa serio mantenimiento las puertas están en condiciones horripilantes la regadera avienta agua por todos lados las toallas están viejas la puerta del baño no cierra los aires ocupan mantenimiento la piscina no servía en definitiva no concuerda con la fotos las habitaciones.
Piotr Krzysztof
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very dirty and outdated place. We could not stay there for the time of our vacations. Communication with the staff only in Spanish nobody speaks English. Stay away from this place!!!! I
Samantha
icon-Leisure
Leisure
6,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The overall stay was good and the price was very reasonable for what was offered. However, we were given a different room than the one we originally booked, which was disappointing. While the alternative room was still open clean and comfortable, it didn’t have the specific features or layout we were expecting, like a loft bed we had anticipated for our 9 year old son. It would’ve been helpful to have been notified in advance or offered a choice. That said, the service was decent and the location worked well for our needs as we spent a majority of our time out exploring.
Read More
Verified traveler
4,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

No hot water in the showers.
Claire
8,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Safety, large apartments, friendly staff, groceries not too far away
Liliane
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

My room was very spacious. It was clean I enjoyed the two balconies and the bed was very comfortable m. Dishes, pots and pans were not the greatest, but if you complain, I managed to get two brand new frying pans! In the kitchen, I only had one water faucet, cold water. I had to hear my water for dishes. That wasn’t too bad. They did not supply drinking water. That was a tough one, because my water supply was transported on my back (71 yrs old). The staff were friendly except for one sour puss at the office. Zucette was in the office was a sweetheart! Language barrier with all the staff
Read More
NUSHRAT
icon-Leisure
Leisure
6,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

I stayed in this property February didn’t get a chance to review it. The pool is tiny and in an inconvenient spot. Don’t think it’s cleaned regularly. You can probably wet your feet in it or stand awkwardly but not swim. The penthouse apartment was nicely decorated, but not necessarily a “penthouse.” I paid extra for breakfast included, and there is no breakfast there.. The area is out the way and not near downtown (by walking). You’ll need a car or taxi for sure. I wouldn’t stay again
Read More
nancy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Everything great for the price
Victoria
2,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle
Thomas
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Everything has been said on previous reviews.
Thomas
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Not much has changed from previous stays at this property. The staff are friendly and helpful, willing to provide service when required. The area around is not a reflection on the property itself, because it is located in a residential part of the city. Management have attempted to maintain the property to a good standard, especially after the recent storm weather! Overall I chose this property because I have had long stays in the past, which had been comfortable, and the rates are very good.
Read More
Amber
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very inconvenient location it is not possible to walk from the hotel you would need to take a taxi. The pool advertised is so small and dirty you definitely cannot swim in it you could maybe stand in it or just put your feet in but it’s in such an awkward spot there was never anyone using it. There was no breakfast available and no rooftop terrace as promised. The safe didn’t work, the TV didn’t turn on and was so tiny and when we would come back at the end of the day we would find our room an absolute sauna as the fan and AC were shut off by the staff. Would definitely not recommend staying here we ended up moving to a different hotel. It was our honeymoon and we were so disappointed. We tried reaching out to Expedia but we’re not able to receive any compensation. Do not book
Read More
Sasha
icon-Leisure with Children
Leisure with Children
4,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Apartment was clean but warn out. Paint was warned off on doors and walls, toilet seat bolts rusted off, stove was covered in rust and baked on grease, dishes stained from years of use, and broken safe. The kitchen was not functional. Fridge did not cool, stove propane full but could not get pilot to light, minimal cookware. Selected condo to prepare meals, had additional $2,000 in food expenses since no functioning kitchen. Not told until arrival that you could not flush toilet paper down the toilet. This is common but it was not stated on Travelocity posting. Pictures on the posting were misleading. Property owners posted pictures for all the units available plus sister property. Pictures I thought would be our condo turned out to be for Casa Luca. Pictures must be from first built because the unit was very much worn out and not fresh as the pictures displayed. Pictures gave an appearance of more space. 2nd bedroom did not have air conditioning unit. Door must stay open at nighttime to receive cool air from common aera. Cement furniture and bed bases with thin mattress. This is common but should have thicker padding to not feel cement while sleeping. WIFI not consistent. Strong signal if in the common area but no signal in bedrooms. Pool was small and close to units. Pictures made pool appear larger and hid closeness to the first-floor units. To respect tenants, we could not use the pool as we would accidently splash on to their sitting area or the kids. Loud neighbors.
Read More
Adrianna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information.
Suzanne
8,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Met our needs. Basic room with kitchenette. Clean, quiet, reasonable price.
SALVADOR UBALDO
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

super happy, I just love the place.
Paul
icon-Leisure
Leisure
6,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly.
Robert R
icon-Leisure
Leisure
2,0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Filthy. Dripping AC in room. Unacceptable!
Number of reviews per page
20
40