I had issues at booking stage where the Conifer Boutique wasn't my first choice, I booked Conifer Grand but they sent me here and said they needed to upgrade the water system. My honest reviews are: location: central and next to the lake, but have to walk 1 km to Pho Co (old quarter). I would say not very convenient if you want quick access to the Old Quarter area. Facilities: this is a very old hotel, but with price range it 's worth the money, go for the Suite room instead of Deluxe if you don't want to squeeze. If you like modern look, flawless bathroom this is not your option. Room is not properly sound proofed. Connection: good, they even provide LAN cable, not to forget they have Netflix accounts free! Breakfast: ok for $5/pax. Staff: I give 5 star because of the staff, they are super friendly and flexible.