(Only stayed here one night while transiting through Delhi) The good: - we had a bed to sleep in - the room was technically clean. - able to organise airport drop off during checkin for a fee. - Checkin staff were nice. The not so good: - No hot water for a shower. Luke warm at best - we could see the wiring for the ceiling lighting in the room/toilet flush worked but loose on the wall, generally the condition of the room was poor. - communication to the hotel via Expedia was non existent. We couldn’t organise airport pickup to bring us to the hotel, had to organise our own taxi when we landed.

This property is clean and the service is incredible. With that said, it is showing its age. Everything is still original from 2017 when it opened. Again, they keep it very clean and the staff will do anything for you - fair price for what you get.

What can I say….staff were pleasant enough. Marble reception area VERY misleading. Room looked as if it hadn’t been cleaned for years. Shower barely worked. Toilet didn’t flush properly. One of the guys I was travelling with had a stray electric cable in the shower area! Paid for 3 nights, stayed 1….didn’t attempt to get a refund.

Property was in a good location but room was not the double room which I booked on the App. Room was not clean and had a strong chemical smell coming from the air conditioning. Even though they confirmed they would provide free airport transfers none were there when we arrived resulting in a $50 AUD Taxi ride. Had to continually remind them of the need for an early airport transfer for a flight to Kathmandu.

It said they have an airport shuttle - this is completely false. Get a cab . The hotel is not like the photos . It might be ok if they cleaned the rooms. The door handle fell off when we arrived and the linens were dirty looking and stained. It would help if they cleaned the mirrors . With some care they could bring it up to a good standard. There are no females around just young guys that maybe don’t know about cleanliness. There is some great restaurants around the area and it’s a vibrant neighbourhood. Bring water there is none in the room

I would stay here again. My room was a little unkempt, but nothing to complain about in a room of this cost. The staff were excellent and made my stay very pleasant. The area is close to the train station and it is a short walk to the train. I would have used the hotels travel service and suggest you do too.

Very good

The room was not clean and it smelt of smoke. We had to ask for clean towels, the TV didn't work (not important to us but anyway) and there was no hot water. We didn't expect delux for this price but we always expect clean. Avoid. Aweful location.

Had Booked a twin bed room a month in advance at a higher price thn a single bed room still didn’t receive the same in my 2day stay saying that they had overbooked the hotel and weren’t able to manage the crowd. The breakfast was pathetic and untidy half the thing were not even filled back an hour before the closing time as well.

I recommend not to stay here.

Lack of toilet paper = one roll for a 4 day stay Dirty linen = stank of cigarettes smoke No hot water! Definitely wouldn't stay there again under any circumstances.

I would recommend people's to stay in this hotel...rooms are clean. staffs behave is awesome overall I would rate this hotel 09/10

The staff was courteous & my stay was comfortable.

Great stay, lovely room, friendly staff will do anything to help you. Really close to the railway station. Complementary breakfast ordered from and delivered to the room. The only negative was the smell of cigarette smoke presumably coming through from another room. Would definitely recommend staying here if you're visiting Delhi.

Nice comfortable stay, friendly staff, close proximity to touristy sites. Value for money

Nice hotel in paharganj close to New Delhi station clean comfortable rooms and bed with good Wi-Fi and good breakfast and hotel meal awesome. Over all good stay in hotel Shanti plaza we will come back soon.

Amazing rooms and the cleaniness is up to mark Good hotel in paharganj area nearby new delhi

This hotel is really terrible, the bathroom was not clean, the bedding did not seem as though it had been changed. I would not recommend it at all

The area is not so good but the people were helpful

Receptionist very rude. He gave us a single room when we ordered online a double room. Me, my wife and son had to sleep in a very small bed. Pictures are not like the same. WiFi never worked. Never again going back and wouldn’t recommend it to anyone.