The Old Bell Hotel

Explore The Old Bell Hotel
9,4
Exceptional
From 322 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,4

Traveler Reviews The Old Bell Hotel

Number of reviews per page
20
40
Top reviews
Sarah
icon-with Friends
with Friends
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing old building, wonderful period and eclectic decor. Breakfasts are the best ever - huge selection and all equally delicious (and generously sized!) Staff and especially Manager Kerry were super helpful and charming. Dinners and lunches were also very good. Service was spotty and a bit haphazard. Internet was not consistent and you had to log in at least three times a day! Room (‘character’) was OK - a bit dark and dingy given the small window and dark paint. On the small side. The bathroom was OK but a bit neglected and dusty. Everything - furniture, beams, skirting boards, beading, seemed to be painted with a dark paint that hadn’t been properly applied so it is sticky and peeling. Definitely that needs to be remedied as it makes everything look tired and tatty. More attention needs to be given to cleaning as there was dust on every ledge, skirting board, and cobwebs in corners and in windows! everywhere in the hotel.
Read More
Kevin
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is amazing and Its location has mountains of character The room was lovely and clean. The decoration was immaculate and thoughtful. The breakfast was wonderful with the options many and the quality very high the staff were friendly throughout and the parking excellent. The only thing that could be an issue might be air conditioning, but I’m saying that when writing this in the middle of a heat wave. The thick walls are a mitigation for this.
Read More
Arad
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendliest hotel for dog ever! The most wonderful friendly helpful staff in a perfect spot - quirky & fun - cannot wait to come back
Tegan
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A great stay. Clean and tidy
Martin
icon-Business
Business
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good overall experience
Francesca
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely stay !! Thank you
ray
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Spent 2 nights in April, top quality in all respects, staff, room, leisure, faciities, all meals excellent, highly recomended
joseph
icon-with Partner
with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had such a lovely weekend at the Old Bell Hotel. The staff is so warm and friendly which definitely made our stay. The property itself is very uniquely decorated and had so much character and charm. The staff accommodated our every need and our room (we booked a junior master) was spacious, beautifully decorated and so comfortable. I would recommend this hotel to anyone! The breakfast was also delicious!
Read More
Vicki
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The town house was lovely, however the staff were dismissive to the point of being rude when we checked in. The guy who took my card and showed us to our townhouse literally couldn’t be bothered to smile or make any effort at all. We paid a lot of money for my partners birthday and he opened the door handed over the key and left. We had no idea how to use anything barely slept because we couldn’t turn the heating off. So disappointed. However when we went for supper in the restaurant we had a lovely young waitress who was engaging, courteous and attentive. When we checked out again the lady on the desk wasn’t interested in our complaint of the heating and barely smiled. Such a shame for such a lovely place to be let down by some of its staff.
Read More
Michael
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was extremely clean,third time we have stayed,a little disappointed with the fish and chips we had on evening,which were very over cooked,(disappointed),we will be back though.
Charlotte
icon-with Partner
with Partner
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The room was clean. Check in was pleasant although Prosecco a bit flat. The menu offered in the room by the coffee facilities was totally inaccurate and bore no resemblance to the menu in the restaurant. The dishes came with potato but the side dishes were potato based and only one vegetable option -an unbalanced menu. The cod at dinner was badly cooked and inedible. A message was sent to the kitchen but there was no recompense or response. Overall dinner was highly expensive and not good value. The waiting staff were lovely. The cooked breakfast was nice. The house granola was really awful, just powdery oats, inedible. They ran out of yoghurt although they did offer to run to the shop. No smoothie available. If you don’t want a cooked breakfast the continental wasn’t good enough. For very close to £200 for the night and then £162 for dinner we expected something of a higher quality and left disappointed and will not revisit. The staff members we met were lovely.
Read More
Dawn
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very homey, comfortable and cozy. The beds were comfortable, bathrooms were clean and the water pressure was fantastic. It was a home away from home. We wish we could have stayed longer.
Simon
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Breakfast was great , good variety, good quality very friendly helpful & efficient breakfast team
Karen
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Lovely, well equipped room, very clean and comfy bed. All staff extremely helpful and friendly. Extremely well organised private function for a family 80th birthday celebration.
Bruno
10,0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was perfect, very festive for the holidays, and the staff were truly lovely! I would highly recommend paying the hotel a visit.
Joseph
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Hotel was very fun and interesting
Anjaneya
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great hotel, fantastic staff and delicious food!!
James
icon-with Partner
with Partner
10,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Amazing breakfast
Katie
icon-with Partner
with Partner
8,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Lovely hotel, nice breakfast
Chisa
6,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The parking spaces are not enough for the guests.
Number of reviews per page
20
40