A great place to stay. You'll be glad you did.

There is limited public transportation from the property to Madrid center.

There's a bit of false advertising with this place. There are actually 2 hotel/apartments and one is nicer than the other. They should be listed separately. I do not recommend the rooms that say "Portillo" because those are actually a different building, about a 9 minute walk away from the main one --> not fun with suitcases. The rooms at the Portillo place are poor, with the lowest quality of furniture, linens, and decoration. If you have allergies, this place is not good, they use a strong and artificial air freshener. The places at Portillo would be 1 star, not 3 stars as they are advertised as (I say this as someone who has stayed in hundreds of hotels/apartments/BnBs in Spain and other countries.) However, the staff member, Edy, who helped me with my suitcases, was very kind. After an international flight, I was grateful for her help. Also, I liked that the main place serves as a kind of cultural center for the neighborhood. I think, overall, the 2 hotel-apartments, or at least the Portillo one, needs more monetary investment.

This is a place to keep your stuff safe. It’s clean and easy to access. However it’s not that close to the city plaza of Cervantes. I walked good 15 to 20 minutes. Not your place if you are looking for hotel amenity stay. It’s very laid back. No hotel cleaning or toiletries supplies. Shower head was broken. It was a good deal and very clean. Beds not very comfortable.

I liked it

Good relation price-quality. Clean rooms, professional staff and good location

Not easy to park street, but I was lucky to park in front of the hotel and I did not move my car for two days, just in case. It's 10-15 minutes from the core of the city, depending how fast you walk. For the price, I think it was excellent. Breakfast was more than I need (but I am Italian: I have a very small breakfast). Personnel is really nice and helpful, although not always present. The only thing I did not like was the pillow: very hard for my taste.

This place was a delight. It comprises guest rooms, rather than being a hotel, and there is a communal area with kitchen facilities and equipment, eating space, and a lounge area. A picnic breakfast tray is supplied each day, and you can use the facilities to toast the bread, make coffee etc, as well as making a meal with your own supplies, if you wish. Our accommodation consisted of 2 floors, with a spiral staircase leading from the bedroom/bathroom to a room above, which we named " the snug", which had a sofa, coffee table, and desk, as well as a third bed. There was a fridge in the room , and a decent clothes storage area. The only proviso is that the bath and toilet area is only separated from the sleeping area by a screen, so may not be ideal for those who like complete privacy when performing their ablutions! As my husband had been unwell on our journey this place was perfect for him to relax and recover in while i explored the delights of the town, just a 10-15 minute walk away. Staff were friendly and helpful. WiFi connection was excellent. There is an area called "El Patio" which has a floor laid with fitness mats, where yoga and pilates classes take place, mainly in the evenings, but can be used by guests at other times. The decor is book themed, specifically Don Quijote, with rooms named after the various characters from the story.

Quaint. Cute.

Affordable, well located,

Very good condition, clean and good breakfast

My review is to let future guest know what they are signing up for. This is not a typical hotel. No one works there 24 hours a day, personnel is only there in the day. This caused some problems; ran out of toilet paper, WiFi was down one night, other guest smoking in there rooms (It is posted in the rooms that it is a smoke-free facility). It was also posted that the room would be cleaned every 3rd day. We stayed 7 nights and our room was cleaned once. I even had to ask for it to be cleaned. So we only got fresh towels one time. The personnel is very nice and accommodating when they are there. I would recommend staying there as long as you know what you are getting or not getting.

Very convenient stay in Alcala De Henares with 16 century bldgs in the old town. The Cervantes Birthplace Museum is the former home of the celebrated author of “Don Quixote" was nearby. Great price for being close to Barajas Int Airport and good scenic drive into Madrid. Plaza de Cervantes is a good shopping place.

Clerk was kind. Breakfast was poor and i didnt like the fact that bathroom was open no walls and we were 4 adults and a child when i made reservation. Room wasnt clean daily. I wont come back there.

Feels just like home. The town is amazing.

Voy dos veces al año a Alcala de Henares y no recuerdo peor sitio con este precio . No advierten que el baño está separado de la cama por un biombo pésima iluminación y mal gusto en decoración .En las fotos de anuncio no sale el baño.el patio está siempre cerrado

Hay que instalar de cosas materias (para de cama, aire acondicionado) porque no funcionan

No es lo que esperaba porque vi que tenía bañera y cuando entré tenía un plato ducha

Situado cerca del centro, limpieza

Muy comodo el estudio, muy limpio y accesible.