8,6
Very Good
From 37 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Water Gate Resort & Spa

Number of reviews per page
20
40
Top reviews
Charlotte
10,0
/10
Reviewed 278 week(s) ago

Hotels.com verified review

It was beautiful, the most perfect setting for sunset
Ross
10,0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

This is a stunning waterfront hotel, from the moment we arrived to the sadness when we were leaving it was magnificent throughout. Friendly staff were accommodating for any request, everything was in great condition and perfect. The hotel is nestled at the end of the narrow Yaddehimulla Road with uninterrupted westerly sea views. The sunsets over the Indian Ocean each day were spectacular as the ocean swell crashed over the rocks just past the end of the pool deck. The pictures don't lie!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 288 week(s) ago

Expedia Group verified review

Properly is very nice and quite. Staff is friendly. Food is expensive.
Daniel
8,0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

We only stayed one night. The location isn't the absolute best, in terms of getting to the beach, but its not too far (around 8-10 mins walk) and there are tuk-tuks outside. The hotel was quiet when we stayed here and few guests. The sea view rooms have nice balconies and a great view of the crashing waves, against the rocks. So its a nice spot to sit out and listen and see the ocean. I was impressed with how clean they kept the place. There wasnt a thing out of place and the rooms and main areas were immaculate. Staff were pleasant and the manager assisted us with our food requests and dietary requirements for the breakfast. There were a few things that were not that great with the breakfast. We got some avocado and it was really about gone off, but they still served it, with most of it being brown and bad inside. The other thing I found surprising, was that in the bathroom, there is a opening for the window, but with only angled wooden slats going across. So no-one could see it or anything, but there was not netting or glass and so mosquito's, insects or anything could get in. Which is weird and a small detail that should be taken care of. Otherwise, we enjoyed our stay and can recommend for something away from the hustle and bustle.
Read More
ray
10,0
/10
Reviewed 291 week(s) ago

Hotels.com verified review

Very good hotel in great location.
Verified traveler
icon-Leisure with Children
Leisure with Children
2,0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

I had cancelled the reservation on expedia still the property charged me for no show. When i contacted the GM of the property, I got an arrogant response that because he lines up the service and business has not been good, he must charge me. Given all that Sri Lanka has been through in recent past, this is a sorry case of bad business sense in a horrid tourism climate.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

Great hotel great staff and a fabulous location . Pool was amazing .
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

We enjoyed our stay. The hotel is nice and close to the beach. The breakfast was just ok. The staff were nice and helpful.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

The room was large and beautiful! There were some ants, as mentioned by previous reviews, but mostly on the other side of the bedroom door. Honestly, when you’re in a tropical location, you have to expect a few of these things. There is no beach access, but a quick tuk tuk ride will get you to the Happy Banana where the beaches are incredible. Some “issues” were of no fault of the hotel and were the fault of horrible people in the world. We were there during the bombings on Easter and the staff was so kind and took care of us when they probably had family of their own they were worried about. Because of the country enforced curfew, many items on the menu were unavailable that Sunday night. Their breakfasts were absolutely fabulous. I think they had food freshly delivered multiple times a day. The one thing I would change though is they need some air conditioning in the bathroom. The bathroom itself is HUGE and stunning, but is so hot with no air movement. Overall, I loved my stay there. I loved my time in Unawatuna and Sri Lanka. I’m so sorry there are such nasty people in this world, but my experience with Sri Lankans is that they are a kind and lovely people. That nonsense is not indicative of this gracious country.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Superb Location. Bit difficult for mini bus access but well worth it. Would go again.
Breanna
10,0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

Wonderful stay! Beautiful views, amazing food. The staff was incredible and very friendly. Highly recommend staying there.
Mrs I B
6,0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

We thought we had booked a room with a little bit of space but unfortunately we were told that the balcony was the sitting area. Also we were not happy about the work that was going on right by the pool. Having complained they did stop working but we did continue to look at the concrete and scaffolding all week. Shame, as it’s a lovely small hotel, away from the busy area and the staff including Menzies are really nice.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Did not like that part of the pool area was under construction. It ruined the view.
Verified traveler
icon-Leisure
Leisure
6,0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Good view from the room. Not sure why the "and spa" is added to the resort name. There is no spa. It's a hotel with rooms facing the sea and a pool and a restaurant. Period.
Robert
8,0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Great hotel in a very popular area, slightly off the main bars and restaurant area. Big and comfortable rooms overlooking pool and sea. Great, friendly service.
JACQUELINE
10,0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

We chose this hotel as our little bit of luxury during a 3 week tour round Sri Lanka & we were not disappointed. The hotel is only 11 months old so everything is relatively new & clean. The staff were excellent and really went out of their way to make our stay good. Would thoroughly recommend staying here.
Jeremy
10,0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

Really enjoyed our stay, staff were very friendly/helpful. Great view from our seaside room. No need to book too early like we did, might get a better price closer to your arrival date! enjoy your stay!
Grace
10,0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

The hotel is very new and has modern facilities which is very rare for the area. Every room has a sea view and is great for watching the sunset right from your balcony. The manager made us feel very welcomed and helped arrange for water sports at the nearby beach. Don’t go to Jungle Beach, it sounds cool but is over crowded and dirty. Go to the beach where Hally Banana - the Water Gate’s sister hotel is. It’s a much nicer beach. But stay at the Water Gate, it’s much newer and more modern!
Read More
Sofia
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good location but the hotel needs a face lift. AC in the room has a loud sound, safety box was broken. Breakfast is not good and not to be considered as continental.
Ulrika
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Habitaciones muy amplias y vistas preciosas al mar. Está cerca de la playa y el centro del pueblo, pero el último trozo para llegar es camino de tierra mal iluminado. El personal amable y atento. Cuando estuvimos en temporada baja solo había desayuno inglés, hubiera preferido un buffet.
Number of reviews per page
20
40