No soap which felt like a recurring theme in Mexican hotels. The steam room was permanently closed and was used as storage room and the tv was not set up at all. If you wanted to use it you had to add your own Roku account to it or create one. There was a weird alcove in the room as well that seemed like it hasn’t ever been cleaned before. Rooms didn’t have a mini fridge and were not soundproof which meant sometimes the street noise would be quite loud and make it difficult to sleep properly.

Excellent service, beautiful property, and very kind staff. Highly recommend!

The room service was some of the best room service I’ve ever had. The steak was excellent and the empanadas the best I’d ever eaten

Good

Great location and very clean. My a/c wasn’t working first day and

Good

Great location, nice / cute hotel in an excellent location. Food options are plenty near the hotel, all walkable. Bed was very comfortable. Overall highly recommended

It’s a great place

I appreciated the early check in time, the bed comfort is superb as well as the shower, the only thing I didnt like is the fact the room doesnt have small fridge which was not convenient. The rest was v good

¡Este hotel fue una súper grata sorpresa! Gran ubicación, el personal muy amable, las habitaciones nuevas e impecables. Definitivamente lo consideraré para futuras visitas.

En la página de Expedia indicaba qué incluia desayuno y no era así. La habitacion que nos dieron tenía mal olor al final nos cambiaron, pero no fue buena experiencia.

Nice hotel, very clean and convenient. 3 blocks away from Reforma 222 mall. Nice and clean room

The little bar & restaurant were nice & convenient but our room wasn’t very exciting. The duvets on the beds should be thrown out. They’ve been washed and now all the filling has gone to lumps. The flooring certainly didn’t feel clean and the air conditioning unit made the room smell aweful. The unit itself was super noisy and you couldn’t have the air con unit on without the noisy fan. No face washers even though we asked for them. The staff were pleasant

Very pleasant stay, the staff was very friendly

We had a good stay. The morning staff were nicer than the evening staff. The room was fine. We had a quiet night’s sleep. Minor issues: getting change for tips or hotel purchases was painful. A rainfall shower head only is not the best if you don’t want wet hair. Hot water to the shower was not very hot but ok. The bathroom mirror lighting put one’s face in a shadow. Great location for our needs.

We had an amazing stay here with the family, small but nice hotel, very close to zona rosa and walkable safe area, never felt insecure around. The beds are comfy and the room was cleaned well every single day, the have a really good blackout courtains which were really nice, we never got to try the restaurant there but we tried the chilaquiles restaurant in front of the hotel and was delicious.

Stayed for a week. Our flight got in much later than expected, but even at 4:30am front desk was expecting us and the porter even assisted us with our bags. I had requested in advance that our rooms be close to each other and they accommodated that-- we were next door to each other. Service was always cordial. The beds and pillows were very comfortable. This was my third trip to CDMX and I prefer this neighbourhood to Zona Rosa/ Angel of Independence or along Insurgentes, where many hotels are located. In walking distance to great cafes and restaurants, a 24hr convenience store, and fantastic 24hr tacos! Will gladly stay here again.

Amazing stay and would do it again

Great hotel, staff is amazing, and overall in a pretty good location I took some points down mainly because my room’s window had a huge crack and the toilet needed a few flashes to completely flush, but overall 4/5

Great Stay