Family Condo by IA at Azure Urban Resort Residences

Explore Family Condo by IA at Azure Urban Resort Residences
5,6
Fair
From 5 reviews
Cleanliness

5,2

Room Comfort

6,0

Service and Facilites

4,4

Traveler Reviews Family Condo by IA at Azure Urban Resort Residences

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

It was like going to a prison. When you enter the complex only 1 person was allowed to go out and check in for the group. Then they confiscated all our ID's. The rooms were very dirty, no toilet paper and towels and when we requested them, they only gave 1 towel per room. One room had bunk beds. Another room had soo much furniture, you could not use a power plug until you had to stack the furniture out of the way. The worst part was the rooms smelled like they sprayed bug killing products like Raid. The restaurant in the facility was closed. The elevators were always crowded and slow. We check out the next day but still had to fight to get our ID's back. I could say more about the horrible experience we had here, but this is plenty to start with.
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Verified traveler
6,0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Room was clean and lovely but there were too many people on pool/beach area
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

Communication with the property was iffy. Kept getting the same questions I’d answered. Paid for 2 condos but was almost given a penthouse with less bedrooms and less capacity. Children are counted as adults. No towels or bath accessories are provided. Some units need thourough cleaning and attention. I would pay extra to stay somewhere else.
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Verified traveler
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

住宿分多座,但是第一次入住的客人全無概念,的士司機也找不到。要到處問,找了差不多半小時才找到入住的地方。 客人要在接待處放下ID card過夜。這做法很奇怪。 游泳池在維修,不能使用。 房間內感覺不錯,寧靜、舒適。但是浴室花灑壞、熱水爐壞。 住宿離mall 約步行十分鐘,離火車站約13分鐘,尚算可以。但這城市較為落後,可能不太適合自由行旅客。
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