Overall Ratings & Reviews Cape Royale - WHosting

Hosting apartment was very nice. The host made the welcome easy and reply quickly to questions.

The property was well located . The concept is good. My apartment 216 needed to be better cleaned. On check in, the apartment was not cleaned to my satisfaction. Fridge had stains if food. Rug was dirty as vacuum wasn't working. Shower was grimmy and sheets werent thw best. There were stains. Over the 8 day stay cleaner came in once, was unprofessional asked for money which i gave her. Cape royal concept is good. I wouls sray again, but it depends on the apartment as they are independently owned which determines the management

Very nice, have already booked my next stay

Very nice short stay in an elegant space. Really enjoyed the convenience of the surrounding area as well, with the Woolworths grocery and all the restaurants and coffee shops literally within a 30 second walk proximity.

It was winter, there was NO heater, rooms were FREEZING

Location in the heart of Green Point is the best in Cape Town. Building had many cute eateries on site and there was a Woolworths grocery right next door as well. Luxurious property that allows you to spread out and get uber comfortable.

Pristinely clean and beautiful property. Will gladly stay again

This is not a hotel, its a weird setup where it feels like someone bought this building and is renting out the rooms and hired a private security company to be at the reception just for security and nothing else. Anything we wanted we had to speak to our ‘agent’, no one else could help us with anything not even the simple things. And this agent is 1 guy trying to run the whole show alone just running around and cant keep up. We needed help in the room with some issues and he kept telling us im there in 2 min, im on my way, 5 min ill be there and finally we waited for him for 3 hours I do not recommend unfortunately

Was not a very good water leaking from the floor had to spend the whole weekend until check-out with a bucket in the middle of the kitchen to avoid the drippings to go all over the counter and floor. Power for the AC and stoves goes away for long periods of the day due to building power surcharge. The property is nice but needs urgent fixings.

Beautiful property in excellent location near everything. Wonderful transportation options available. Beautiful pool and waterfront setting. Also full load-shedding backup in all the WHosting suites, which is so important.

Stunning hotel & property. Exceptional in every way. Staff is friendly, professional and attentive. Beautiful room and views. We had a wonderful stay. As good as it gets … !!!

The most horrible stay I have ever stayed in my life , because my family and I were changed to the place I never paid to. No service, no cleanest, no towels or clean bed lines for the whole of our stay . David Watts never responded at all to our concerns , just read the messages and stay quite and I paid a lot of money to stay there .

Amazing and we plan to come back because of the amazing service provided by Tinashe.

I loved my stay-excellent apartment with every convenience- easy check in- check out. Excellent location with lots of great restaurants and shops and close to both the waterfront and CBD.

Great location and super comfortable rooms.

The WHosting property excluded breakfast. I made enquiry prior and it was overlooked. Only on asking Warren he indicated it was excluded despite being in the settings that it is included. Plus points for booking in early but its an apartment stay set up - not a hotel. No view of the mountain. Obscured Large apartment. Entry door is noisy

The accommodation itself was fine. On our last night the fire alarm went off in error. It was what happened next that means I am giving this property a 1 star rating. We followed the fire exit signs only to find a locked door at the end of the exit. We retraced our steps to follow a different exit sign that took us out into the car park. Here the gates were locked, stopping us exiting onto the road. We re-entered the building (something you should never have to do) to follow another fire exit and were eventually directed out of the building by the kitchen staff. I have raised this with Expedia and suggested that they should not send people to this property until they have satisfied themselves it is safe. At the time of writing this I have yet to receive a satisfactory response from Expedia.

Had a fabulous time at the Royale, suites were spacious, clean and well equipped. Plenty to do in both the building and the area and so much within an easy walking distance. And the best part of the whole stay is that there was NO LOAD SHEDDING (rolling power outages). This was the only property during our stay that was not affected and absolutely everything in both the suite and the building worked as normal, so there was no impact at all.

Spacious rooms and great facility (kitchen utensils and even washing machine) Furniture was also nice. Staff was very welcoming and helpful.

Good location, Large suite, Nice Decor at the lobby and corridor.