Everything about Ginger House Museum is wonderful. The staff are amazing, the rooms are spectacular and they make you feel so welcome and at home.

Room beautiful, lovely balcony, exceptional staff

Beautiful hotel in a great location. Extremely friendly staff and I lovely atmosphere. I would highly recommend.

Amazing room, good location, helpful staff, beautiful building

Amazing large room fit for royalty. Great service which was appreciated.

Wonderful staff, breakfast was a feast of local dishes and flavours- so much to enjoy, the room was amazing , we were in the moon and honey suite overlooking the water and garden. It was palatial! We had a lovely time x

Great first room - delux sea view. Lovely antique furniture so felt very luxurious (not in a modern way) Food ok but both of were poorly (we had only eaten in the hotel up to day 2) Great location Nice owner.

It’s Quirky, clean , spacious and good value for money. Dinner was lovely ( no after effect). All staff very hospitable. The room was clean and a reasonable priced mini bar. Very happy staying here and would do again

Outstanding staff in a beautiful hotel with great breakfast. The owner of the hotel personally selected the different heritage items in each room. The staff went out of their way to make sure our every need was taken into consideration.

A superb & very unique hotel cannot fault a single thing & would definitely stay again

The room was amazing, so uniquely decorated and every need met. The staff were exceptional. They do really make you feel like you are at home.

Checkin efficient and friendly. Room was big and bed comfortable. However for the price we paid not to have hot water available to shower was unacceptable. We stayed 2 nights and hot water was not always available. We had to speak with reception each time who managed to sort things for later each time. The room we had 109 was on the road side and very noisy at night and in the morning so avoid any road side rooms.

Great Stay, do think they need to Europeanise some of their breakfast items, Love curry but Breakfast, Lunch and Dinner gets a bit too spicy for me. Friendly staff, great Massage organised by hotel. Pool area could do with bit of TLC and more sun loungers. The room was superb and comfortable big bed. They have the potential to really ramp this up, so not being critical just constructive.

The service could not have been better, especially Martin. We got a complimentary upgrade to a fantastic room.

What an outstanding experience made even better by the attentions of the hotel manager George. Starting with his person message pre arrival to the wonderful warm welcome on arrival. The room was spectacular and service exceptional.

You already know how I feel about our terrible Visit. Worst hotel experience of our lives. And I have stayed in some fleabag joints. Your worst downfall is your very inexperienced and inconsiderate front desk staff. Almost to a person, they had no people skills, experience or class. With the exception of one young driver, who was nice enough to shuttle us to another hotel. Thank God, for Him. It’s pretty bad, when You don’t even want to stay for only one damm night - even when You have already paid in full for it !! My lovely Wife was appalled at the whole situation - and I can usually talk her into some of the most different, interesting and unusual accommodations . . . . Your so called ‘off-site’ suite and distant location was a travesty. I feel sorry for who gets suckered into that junk joint again. Your not a hotel, your a Museum and a Restaurant; at best. In respect to Cheong Fatt Tze - get out of the hotel business.

This quirky gem has antiques in every spacious bedroom, and we will remember it for highest levels of service, and great food!

Wonderful and unique hotel filled with antiques and on the water. Food is great and the people are wonderful! Mr Majnoo (owner) and George (manager) were very helpful and charming. Highly recommend this place if you like small and beautiful hotels.

We felt like family with George, Martin and staff welcoming us and attending to our every need. The owner came and greeted us at breakfast each morning. Just outstanding in terms of staff and food. The area around the hotel is filled with shops. However there is very limited dining and walking is difficult. Kochi in general is not walking friendly. We felt thankful to get back to the hotel upon return from being out. Kerala food is excellent; especially if you like seafood and spicy food. Our breakfast each morning was a highlight of our day. Fresh squeezed juices, curries, breads, and omlets on request. Another downside is there's virtually no cocktails. Beer and wine only at the hotel and only one bar in all of Fort Kochi and Mantacherry area. In general, it's not a drinking culture at all. This is tough on Americans and Europeans who like their booze. But we did enjoy our Kingfisher beer and masala peanuts at the hotel and in our room. Finally, the hotel had great local atmosphere. If you want to feel like a local, this is the place. If you want a generic western hotel, go to the Grand Hyatt or Marriott. Overall, we loved it. Great experience.

Unique property, with beautiful antique furniture. Staff were charming and obliging. Had a lovely restful stay, thank you!