Marc
Family
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The location is very good and close to restaurants and shopping.
The staff went above and beyond in their customer service. Michael (not the manager) was very helpful when we checked in and for the next 2 days offered any assistance needed. Michale the manager was also very helpful on our last day at the hotel.
The a/c struggles in the heat. We were there for 3 days June 21-23, 2026 and it was around 85*. We have a party of 8 with 3 different rooms. Room #2 never really cooled down and there are no outside windows for this unit. We had friends in room 6, which is a beautiful double room with a lot of space: a queen bed and also 2 twins - very nice for a family. However, their unit never cooled down. Unit 8 is a unit with a loft above with a single bed and a queen bed. That unit was 75* when we arrived and it never cooled below 70*. Our friends said it was difficult to sleep. They did have a standing fan, an oscillating fan, and the a/c unit but the room never cooled down.
Breakfast was very nice with good variety but the coffee machine went offline and had to be reset each morning. Not too big of a deal as it would work again about 10 minutes later.
Reserved parking is right across the street and very convenient.
It is definitely boutique with plenty of old world charm and very nice character. However, please be aware of the challenges some of the units face to get the rooms comfortable.
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