Overall Ratings & Reviews Tru by Hilton Amarillo West

Great place to overnight on the way to Colorado.

Enjoyed staying at this hotel and would stay here again

New

Nice clean new facility with friendly service. Unfortunately the pillows were geather filled, my stay was unexpected and I usually bring my own. Im allergic to feathers. Notnreally the hotels fault, but when will the industry stop using feather pillows! Mankind has developed much better alternatives.

Great place. Stayed on night passing through the area. Great place for the price and would stay there again.

Quiet, clean, safe, friendly staff. Breakfast was not great. Lots of empty containers and malfunctioning equipment. Bananas were greener than the green apples offered. Coffee was good.

Very nice, modern and pet friendly. But the lobby smells like dog. Bed was comfortable for a night stay.

Our car broke down in Amarillo, so we booked the Tru on an hour's notice. The staff was excellent. The location was fine - a bit on the edge of town but quiet and safe; definitely not walkable. Fun fact - there were Prairie Dogs in all of the fields nearby, and my kids loved watching them for hours.

It’s great

The room was clean and the bed was comfortable.

Everything I love it

Ok stay. Staff was nice, but this was not what I expected from the Hilton brand, and will avoid the Tru hotels in the future. It's basically Motel 6 with a trendy paint job and the Hilton logo dropped everywhere. For for and finish, they went with plastic, particle board and apparently the lowest bid contractors for all the trades. Vinyl floor, massive drywall patches, delaminating wall paper, and popping drywall nails around the windows. Truly underwhelming. Bacon was good at the breakfast bar.

For the price range, excellent hotel!

It was very clean and the check in was very friendly

Very nice and comfy

Great staff, extremely friendly, with easy check in.

Great location for an overnight stop. Staff was friendly, but our room had significant pet odor (we had no pets with us). Probably best for people traveling with pets or kids (fun activities in lobby). Staff mentioned remodel coming next year, so maybe it will be a bit nicer then.

Awesome property! Warm, welcoming, bright after a long day of driving.

Wonderful hotel

They were so sweet and let us check in about an hour early. The place was nice and we played a few games of pool before dinner. The only issue was the ac wouldn’t stay at 70 so we had to lower it even more to stay cool.