The apartments were in a fantastic location. Amenities were very good with everything we needed including an iron, microwave, kettle, coffee machine, washing machine, fan and plenty of crockery and utensils. Check in and out was flawless. Apartment was very quiet the only downside was the curtains which were too short and thin meaning early morning light meant sleep was difficult beyond 4am in the main living area.

Old property. Up two flights of stairs so hopeless for someone on a walking stick as i am. There is a light but no one told me about it and i tripped in the dark and waa lucky to escape injury on the second day. Beds were like sleeping on hardboard. I ended up sleeping the whole trip on the couch. Shower was even worse. Was blocked when we got there and temperature gauge was inconsistent throughout our stay. The staff running the front office were nice but that, plus its location, were about the only good points.

Excellent experience. Very clean. Good location. Close to a very big mail and old town.

The apartment was extremely noisy, making it almost impossible to sleep. The receptionist suggested moving to a quieter studio that was available, but the manager said it was not possible.

Great location. Would stay here again

Internet goes on & off

We spent 3 nights in number 4 and were pleasantly surprised. The room was spacious and comfortable. Our 17 year old granddaughter loved her loft bedroom space which gave her privacy and ability to sleep in without being disturbed. Basic kitchen where a toaster would have been a helpful addition. The main square was very close and whole city is wonderful. Thank you Fresh we had a great time!

Appreciated the staff help on checkin with local attractions and obtaining some laundry soap. The loft area is more of a crawl space, unable to stand. Each apartment has wifi router, when you have issues with yours, you're told to just jump onto next available link. Trouble is, only 2-3 were operational by the end of our time there, and the bandwidth was being shared by the whole building. Upgrade your network!

Great location, five minute walk from the railway station and ten minute walk to the main square in the old town. Spacious and clean apartment with all the facilities you could need.

I absolutely LOVED our stay at Fresh Apartments. The location is perfect, close to Old Town Krakow with lots of public transport to go to other places as well. I loved that it was near a shopping mall too! The apartment was very clean, spacious and well equipped and the customer service was great also. I did not enjoy that the bed was on the floor but it wasn't a deal breaker. I give it 4 stars because the internet was terrible so that could be improved.

Perfect localization,cheap flat

No internet, very noisy, uncomfortable sleep, a bad smell in the bathroom

Everything was wonderful, it was clean, easy to communicate, great area and location. Helpful lady who checked us in and out. The only thing was that there was no little shampoo, conditioner and shower gel just for one time use. Usually everyone has it, it’s just convenience.

Apartment was good size and clean, good location. However very noisy and poor soundproofing in the building..can hear everything and people talking all night! Mattresses were also very uncomfortable. Good price though!

Hotel was amazing clea could not have been more helpful ,nothing was too much trouble ,we were an 11 people group the apartment staff helped us boom in make trip and neal reservation also booked the transfer 😀 well done guys i hope the owners recogn8se what a marvelous team they have well done and thank you

Location was perfect

Friendly reception. Perfect location and a lovely apartment, with everything that we needed. Checkin was hastle free, Fresh Apartments organised a pickup from the airport, which was similarly priced to an Uber. Extra set of keys were provided upon request, with door codes and wifi. Great location, only a short walk into the main area, with 24hr shops close by. Apartment was clean and had everything we needed.

The unit was not exactly the one what was shown at the time of booking.

Excellent location and service. Nice rooms.

Perfect location, great staff who were helpful and friendly