Overall Ratings & Reviews Lake Of Shadows Hotel

me and my partner has planned a visit to the hotel for the night and ended up in a car crash on the way there ( both pretty injured) after ringing the hotel to explain what has happened they didn’t seem to care not even an offer to give money back or change the night of stay

Friendly staff, comfortable bed and lovely clean bathroom

Hi, just a couple of things. At check-in I was asked to pay the full bill even though I had already prepaid with yourselves. Wasn't able to access Internet to prove i had already paid, so for the duration of our stay we had to use our data as i have said the hotels was non existent. I enquired as to why and was told they would check it out but never got back to me. Generally the hotel was clean but tired and dated. We had a meal in the restaurant on the Saturday night. The person showed us to our seats with food menu's then disappeared never to be seen again. Usually you,re asked would you like to order a drink while you decide what you want to eat. However 10 minutes later we did manage to order wine from a different member of staff. Not a happy experience at all i,m afraid to say.

Friendly helpful staff clean comfortable rooms lovely food lovely atmosphere convenient location value for money beautiful breakfast

The hotel was very nice and friendly staff. Convenient to the town centre and all amenities.

Lovely hotel very friendly stager great service -food was very nice

Check in & out was fast. Rooms were renovated in recent years with lovely taste. 2 of the 3 beds we had were soft & springy mattresses so not very comfortable. Room 165 was located on 2nd floor and very dark despite a window. Despite this it was spacious with a large bathroom. It also must have been near water tank as all evening & all the next morning constant loud water sounds. Reported this to the manager who was pleasant & empathetic but no other rooms were available on the night. Luckily it was quiet overnight (we presumed this was as no one was showering in other rooms) but it returned again early in the morning. Breakfast was included in our rate, and we stayed during covid19 period so it was a choice of 3 (2 meat one veggie hot options). The veggie was basically the meat without the meat but had no veggie sausages or alternative substitute just eggs tomato beans hash brown mushrooms. Toast & beans both tasted bad clearly a very cheap brand was being used. Otherwise the rest & the croissants were fine. Would have liked fruit to be offered but there was no buffet or options other than tinned grapefruit or prunes on menu.

Excellent as always. Very comfortable and made to feel welcome. Will definitely be back

Lovely views and staff are so amazing and friendly

A room was compact but clean. Nice breakfast.

Perfect stay 2 minute walk to Buncrana town. Triple room perfect

Liked location, staff,rooms,cleanliness, lounge bar restaurant, food,service,size of room en suite,peaceful and quiet.

Lovely stay for one night

The hotel interior hallways reminded us of the old television series “Faulty Towers”.

Very clean Rooms were very nice and modern for such an old hotel Staff very good Did not like the way car park operated

no blind in bathroom no dvd playerin room no anti slip mat in bath

Friendly and helpful staff, Disappointing main course in restaurant.

Friendly staff & service. Great location.. cleanliness excellent, rooms lovely and warm. Food phenomenal. Even on a bank holiday weekend nothing was a bother to the staff..

This hotel is ideally situated, close to town centre, beach etc.. Laura on reception was great, nothing inconvenienced her, was always happy to help out. Definitely would recommend this hotel and will be back for another stay.

Attending a family event ! Hotel was exactly as advertised, the staff were very helpful and friendly, the rooms were small but very clean and well maintained