We stayed for two nights in this beautifully renovated traditional house in Coyoacán. The property is charming, quiet, and very well located. That said, there are a few drawbacks worth noting. Although there is an extra charge for children, the sofa bed provided was extremely uncomfortable and made loud noises with every movement. Despite the beautiful renovation, the house also has noticeable humidity issues and may not be suitable for guests with mold sensitivities or allergies. I would not particularly recommend this property for families with young children, as there are many decorative objects that are not supposed to be touched - a tough call if they come in form of a teddy ear or small soccer ball. Guests should also be aware that all common areas are under video surveillance, which some may appreciate for security reasons while others may find intrusive. Hotel management reminded us at check-out that our children had touched the small soccer ball at 9:07 AM the day before, allegedly resulting in some beads breaking off. We did not argue about it and paid the MXN 600 we were asked but left with a slightly bitter aftertaste. Overall, a well-situated property, but for the reasons mentioned above we would not recommend it.

Just an amazing time and an amazing team working at H21

Excelente hotel! Muy bonito todo

Gran lugar 👌👌👌 si volvería

.

The staff was super nice and helpful. The room was excellent and we wished we stayed here longer with our 3 year old daughter. Would absolutely stay here again if and when we’re in Coyoacán. Thank you!

This is one of the nicest places I have ever stayed. The rooms are beautiful. Highly recommended

Son EXCELENTES ! Para empezar desde antes de que llegas al hotel, te sientes que va a ser una grata experiencia. Y fue mas de lo que esperabamos. El primer secreto de H21 es su GENTE ! Amables y muy profesionales. Cada detalle de decoración y de mantenimiento es finamente cuidado y estudiado. Todo funciona perfecto. estuve buscando fallas pero no las pude encontrar. La experencia es una fusion entre arte y comodidad que te hacen sentir en casa en el centro historico del hermoso Coyoacan. Nos sorprendieron con muchos detalles en la suite Sabiduria por motivo de la inaguración del mundial y nos siguieron sorprendiendo con cada sonrisa y hasta con un desayuno diario que no esperabamos. Alimentos tipo europeos y el cafe de primera con su cafetera Jura. Un gran pequeño hotel, con corazón y ALMA. Gracias Amigos

Best hotel I have ever stayed in and I traveled a lot throughout London, the Caribbean, and Mexico.

This is a lovely hotel conveniently located in Coyoacán. We were especially grateful that the staff were able to prepare our room so quickly as our young daughter was sick and needed a bed. While she lay down and watched tv, my wife and I were able to grab some food. The kitchen enabled us to warm some broth for her. Super convenient. We thought the front room would be noisy, it wasn’t bad. If coming to coyoacan, I would stay there again.

it was amazing would stay there again

This is a gorgeous, modern and well mantained hotel. This is my second time staying her and the rooms are so beautifully decorated with great amenities. The staff is outstanding and they strive to make you feel at home. It is perfectly located closed to the Coyoacán historic center. I wholeheartedly recommend this hotel!

Fantastic boutique property in a very interesting area. Thoroughly enjoyed our stay. Excellent recommendations for meals and directions to key sights. Would love to stay again

I don’t know where to start! The room is beautifully designed. Simple yet sophisticated, comfortable and soooo clean. It is like a peaceful oasis. The owners and staff are all extremely, but not annoyingly, helpful and kind. The location is ideal. I can’t wait to go back!!

This is one of my favorite hotels ever! The room was spotless and staff so friendly. Gorgeous decor! We felt so safe and cared for. The location is ideal for exploring Coyacan. Each room was unique and spacious! The included breakfast was just right for starting our day. The pickup / drop off service was so convenient from the airport. 10/10!

Staff, room, amenities, style

My favorite hotel in the world. Beautifully appointed, wonderful staff more home than hotel.

Beautiful room

This is one of the best hotels we have ever stayed in. I think the design is the best part. We felt as if we had an entire apartment! An outdoor area, a desk area, the giant two rooms of the bathroom with the shower that brought the sunshine in…so creative and beautiful. We would live in this hotel!!

We arrived a little early and our room was ready for us. When we walked in we noticed how spacious it was, the room was very nice and clean. The bathroom was one of the biggest we’ve had since we started coming to Mexico City, and all the staff were so kind and welcoming. The area it self was great, we were down the street from the main square, so there was plenty of places to eat. But the best part was how peaceful it felt staying at H21, although we were down the street from the Zocolo, it was a pleasantly quiet stay. We will definitely be staying here again next time we stay in the area.