This hotel is brand new, so new in fact, that parts are unfinished and still under construction!
Staff tried their best and were friendly and enthusiastic (especially kitchen staff at breakfast), but the hotel itself was a mess. From very poor workmanship in the recently built rooms - who wants uneven flooring in their room? And an ill-thought-out room layout means there's no where sensible to hang a towel in the bathroom. For a new hotel, there's absolutely no excuse for not enough plug sockets near the bed to charge your phone + watch!
On top of this, one of the lifts was not working, and there was an awful smell of construction dust in the corridors. Next time I'll try somewhere else in Itaúna.