Traveler Reviews Hilton Garden Inn Memphis Downtown Beale Street
Number of reviews per page
20
20
40
40
Top reviews
Kimberly
Leisure
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
This property was clean and the staff was very nice! I love the balcony downstairs at the restaurant that’s connected to the hotel. I will definitely be going back.
Erin
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We came here from Canada for a basketball tournament and stayed with our team. The rooms were comfortable and newly renovated. I didn't know what to expect as it was my first time visiting Memphis. The hospitality of the staff is what made our stay great. I would definitely stay here again if we're back next year.
jimmy
Leisure
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
N/a
Christopher
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
OVERALL IT WAS GOOD
Leland
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Every member of the staff we interacted with was kind, courteous and helpful.
Jasmine
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The front desk staff was amazing. Loved them down. Informative, hospitable and super pleasant.
Michael
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Shouldn’t have to pay for parking, as an already paid guest.
Rebecca
Leisure Family
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Would definitely stay again!
Edita
Friends and Family
10,0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The staff was amazing from check-in to check-out. Jarvis, Tiffany, Lindsay, and Jeremy were the best!
Elizabeth
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
This Hilton Garden Inn was spectacular for proximity to beale street and was amazingly from check in to check out! All the staff was amazing and so helpful ! We absolutely loved the indoor pool, quietness of the stay, the comfy beds, the gated and secure hotel patron only parking lot!! We can't wait to return!
Bayindir Huseyin
Business
4,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
It looks like a nice hotel from outside but from the service point of you it was a disaster. House keeping was supposed to come every other day to make the room but instead they haven’t come for 4 days after 2 consecutive warnings. The attitude of the personnel for this problem was not appropriate. I can’t see how this can be a Hilton branded hotel!
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Sharon
Friends and Family
10,0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
I really enjoyed myself, I will stay there again.
Howard
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very nice staff, room was beautiful
Rob
Business
10,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Linesia met us at the door with a smile. She processed us quickly and treated us like family at her home. Thank you
Clean room, soaps and shampoos great, pool was warm, safe was a secure treat,
Lisa
Friends and Family
4,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Terrible service! Would not clean our room after many requests!! Never again!
Service was good in the breakfast area but awful for the room!
Dana
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Very clean!!
Latasha
8,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The customer service was great only thing is that you have to pay for a bottle of water
Askari
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The woman at the front desk who helped us check in, Linesia, was extremely kind, helpful, and efficient with the entire process. I would absolutely recommend requesting for her help when getting to the hotel. She’s very informative and helpful!
Stacey
Leisure with Friends
10,0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Everyone was nice enjoy stay
Jennifer
Friends and Family
10,0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Everyone was so fabulous! All hotel staff were amazing!