Overall Ratings & Reviews Spacious & New Guesthouse in Orem - Provo

WARNING: This property is advertised as a NEW guesthouse which leads one to believe similar to a b&b. NOT! It is a duplex renting out bedrooms. It was just weird! If it weren't prepaid and only 1 night, we would have left. Luckily we had the master which meant private bath, others had to share. 😞. Another family came in and left - didn't blame them. We contacted Expedia for a chat!

This was a shock to discover that we were sharing a bathroom with other guests (unless, perhaps your room was what would have been considered as the master bedroom en-suite in the house). This is a huge house which has been converted into what feels more like a hostel than an Air B&B. We are a senior couple who have travelled extensively, so my reviews always come with much experience. We had to lug our luggage up to the second floor, which was difficult, the “breakfast” was FruitLoops and cheap orange juice, and we discovered later in the evening that there is a camera in the kitchen and open area ( i.e. the converted living room). It is a beautiful house, but honestly, more upfront information about this place would have been respectful. We are not young people who don’t mind hostels and shared living spaces-this was a no-no for us.

It was good except for breakfast supporting only cereal and milk, juice. I think that they need to support at least eggs to cook if they want to say "breakfast included".

When I pulled up there was a man sitting on the front step smoking who knew zero English. I am a single woman and this made me super uncomfortable. I actually drove away and parked for awhile because I was nervous. Eventually I checked in, easy and clear instructions for check in. I didn’t fully understand there would be other strangers staying in the condo as well and it was a shared bathroom. After all, it was a nice comfortable bed and super clean. It felt like an apartment rather than a hotel which was nice. The only thing I would suggest is a bigger TV, the tv is super small. I would consider staying here again.

Everything is good. I just wish they have ahair dryer handy in the bathroom.

The room we stayed in could have used shelving in the bathroom for cosmetics and such. As far as the actual room, we left in the morning and returned in the evening so it didn't really matter. A coffee table or side tables would have been nice for beverages while watching TV at the end of the day. We had to leave a day early and I was not able to change the reservation, nor was there a refund for that night. Never experienced that with any of our past Orbitz bookings. Overall it was a nice stay.

It was a great purchase. Less expensive than a hotel and much nicer. My only complaint was having to remove my shoes every time I went inside. It became a nuisance. I would recommend they drop that requirement.

First time user. I was solo. I was there for 4 days. Check-in was easy after the manager contacted me by text. The room was simple and clean. The room is different from a hotel/motel room. I had two towels and one wash cloth. Bathroom was very small, so I did not have room to put my toiletries anywhere. The bathroom fan came on everytime you turned the bathroom light and that was annoying. The breakfast was cold cereal or oatmeal packet. You can use the full size kitchen but of course the refrigerator is communal. You had to take your shoes off when you enter the house, not a complaints to an FYI.

It was good for what was needed would have liked more aces to kitchen and

Good price, Comfortable beds. Small, simple breakfast available.

Great suite! I would only suggest bars on the shower walls - you wouldn't want someone to slip and not be able to catch themselves! But we have no complaints, we stay here often.

First time to be in a guest house. So it was great experience

It was clean and a good place to stay if you aren't shy of running into other people from different rooms. Hotel did want a picture of photo ID over text but was fun

I left after one night, this house should not be listed as a hotel. It should be clear that the bathroom is not private. I felt cheated and was very unhappy. The owner texted me the code about 3:00 and there was a key to my room in the house on the nightstand. Check in was ok.

No Kleenex. Noisy people downstairs.

Description of the property said nothing at all about (a) two flights of stairs that you had to negotiate to get up to the room and (b) you had to share the bathroom with another couple!!! My wife is an invalid and could not do stairs so we left and found a standard motel nearby that had elevators and a private bathroom. When I tried to get a refund, the manager still charged us for one night's stay even though we never stayed there. Cheap shot!!!

We were in town for a speaking assignment and decided to come a few days early to see family. The room was just wonderful! Easy access on and off freeway. We felt comfortable and safe. Will definitely stay again when visiting family! Our new go to place!!

Great place to stay for a few nights. We were in room 15 and it was definitely spacious and comfortable with plenty of room to move around. We had an initial issue with checkin and it was resolved before we arrived. The common area was nice and we rarely saw any other guests. We found it convenient to have a full size kitchen and refrigerator available. I would definitely stay there again.

Checkin was fine, Ron sent us a text with the necessary information. I would suggest an email be also sent for those foreign visitors who may not have a US calling plan. The room was as expected, very clean, modern, the bed was good and the room has a couch which was nice. Room 15 was very quiet. Upon checkin we discovered we were missing a bath towel and the smoke detector battery was low so it chirped. Ron quickly sent someone to rectify the problem. I would suggest a hand towel be included per person for convenience rather than just a face cloth and bath towel. We did not receive a bar of soap but that was no big deal because we had our own. There was not one inside the towels as indicated in previous review responses. Overall this was a very nice place to stay and we have no complaints although the “breakfast” would be better left unmentioned in the description because it is just cold fruit loop type cereal. Morning muffins would be a nice touch. Suffice it to say don’t expect to have breakfast here and then you won’t be disappointed. We would gladly return again and it is very good value. Thanks Ron for a great stay. We will be back if we’re passing through again.

A little to warm to sleep. Convenient to Provo airport.