Kind off over price for a 2 star hotel

I traveled to Madrid with my daughter. This hotel was a lovely surprise. Conveniently located. Helpful staff. Modern, minimalist decor. It was a wonderful find.

Nice, very basic hotel. No services, but friendly staff and very clean.

Unfriendly staff, washroom door was damaged was not closing from the beginning and tried to blame the damage on me

The room itself was of newer quality, but that’s where the positives ended. Cleanliness was below expectations—there was significant mold in the shower, and the drain backed up, leaving standing water every time it was used. Basic amenities were seriously lacking: no refrigerator, no ironing board, only one tiny mirror in the room, and a very limited supply of towels and linens. In fact, the only full-length mirror we could find was in the elevator—not exactly convenient when getting ready. The room had just one sink and offered no bathroom privacy, which made things uncomfortable for anyone not traveling as a couple. Storage was also poorly thought out, with a clunky metal locker instead of a proper closet. The location wasn’t great either. Dining options were multiple blocks away, and on the night we arrived (a Friday), they were filming a movie on-site, which made accessing the hotel incredibly difficult. There’s also no on-site parking, and the closest garage is three blocks away—far from ideal when arriving with luggage. All in all, despite the modern finishes, this hotel fell short in too many critical areas. Not recommended unless your expectations are very minimal and you’re traveling light and as a couple.

Super friendly staff. We got early to Madrid and they kept our luggage prior to check in which was allowed an hour earlier . Small hotel in a centric area very close to Metro. Highly recommended

Very nice little hotel in a very good location. The staff was great.

The hotel is in a great location. The rooms were kept clean and tidy and the staff was alright. The hotel is a bit over prised compared to it´s overall quality.

El personal del hotel es muyyyy atento y profesional. Nos gusto mucho.

Really outstanding hotel. Staff was extremely accomodating. Room was clean and comfortable. The breakfast was outstanding and the location next to the train/metro station allowed for easy access to the city. Id highly recommend of you are visiting Prague.

Our family had a great stay. The staff was friendly, helpful, and always available. It was close to major attractions and walking distance to puerta del sol, plaza mayor, and others. we would highly recommend this place.

You need to be buzzed into the building every time. Hallways were dark and narrow.

Room was too cold

Hotel is not flexible at all with dates/times! You can find a much better hotel with better price… and much friendly staff!

The room was located at street level, noisy. TV couldn't be used due to its location. No desk, small safe not laptop size. Lighting level low not good for face shaving. The sink is in the room not in the bathroom and the faucet arm too big too reduce water spieling when you wash your face, no floor towel in front of the sink. No receptacles for cellphone charge.Furniture metal made, noisy.

DO NOT BOOK THIS HOTEL!!!!!! There was no air conditioning! They said it’s only turned on during summer months but it was already 30 degrees out! We literally did not have a good sleep for 3 nights. The manager was rude and advised us to open the windows but it was still hot and noisy! We are staying on the top floor with only two small windows and direct sun on us. And they had no fan to provide to make our stay comfortable and we asked if we can change rooms to atleast have the balcony but he keeps on saying NO! The room was awfully designed, poor lights, clogged sink, bathroom door doesn’t open or close properly. I agreed with other reviews here that the manager doesn’t know the word hospitality!!!! Nothing good about this hotel.

Really good! Bit noisy outside the hotel but overall lovely staff, great amenities and nice facilities and room.

Great little hotel in an excellent location. Modern furnishing and a short walj to the Prado.

Really quirky and modern establishment. Perfect for a short stay city break. The young lady in reception was so friendly and welcoming

Great central location, very clean rooms. Walls are thin though.