Overall Ratings & Reviews Arenal Suites Gran Vía

The suites were clean, modern and spacious. Customer service was good. Highly recommend.

Great spot in Madrid!

The apartment is perfectly situated in the middle of everything you want in Madrid. We had access to all grocery stores and restaurants within 2 blocks. We also had at least 4 theatres within 2 blocks of the apartment. The apartment itself was a pristine, modern and very clean place with all the requirements anyone would need for long or short stays. The Host was super pleasant, helpful and gave us the confidence to be relaxed for the week long stay we had there. We will definitely recommend this Host to anyone traveling to Madrid and we will definitely use this same Host in any future visits to Madrid.

This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.

Muy buena ubicación, excelentes condiciones, limpieza absoluta, muy buena atención por parte del administrador.

Located in downtown but still quiet.

Arenas Suites was as advertised in cleanliness , location etc . There was a power failure that lasted 24 hours during our stay so no lights , hot water , fridges , cell phone charging etc . The hotel offered to refund us one night of our stay while we were still onsite but now 6 weeks later they have denied the refund through Expedia . I cannot recommend a property that would not follow through on their word as it shows an overall lack of integrity

Meters from La Gran Via but very quiet unit. Check in was easy . We had everything we needed for a 4 night stay. They change our towels after our second night and replenished the coffee pods. Safe are with easy access to public transportation, dining and shopping. I would definitely recommend

Great place, location was perfect!

Good points: Excellent communications and updates from Christian، he is someone who know his work and possess great manners، communication and hospitality skills Location: Come out of Apartment and you are in Gran Via، where life exits، all shopping and eating places near by Bed mattresses were of good quality، comfortable and great for good night sleep۔ Not so good points: WIFI was not good، ended up using my mobile network internet، also effected streaming on smart TV Property needs up-grading، path from room to exit door had bad smell، lifts also had same issues، wear and tear easily visible on the floor، walls I am sure if lanlord upgrades building he will definitely get better rent out rates considering everything else was fantastic and was maintained well otherwise۔

Like the area and the apartment. Owner communicated very well.

Remodeling very comfortable good location !!

The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.

El apartamento está situado en una muy buena zona! A solo 50 mt de la Gran Via. A 10 minutos caminando de Plaza Mayor y Plaza del Sol.. Está remodelado a nuevo, con todas las comodidades para pasar una buena estancia! Lo recomiendo!

Excelente y muy espacioso

The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!

Vero nice place and very good location

Great location, really friendly and helpful manager who meets you as soon as you arrive and gives you all the necessary info. Apartment is beautiful and in excellent condition. They were really helpful when checking out too, keeping the luggage safe and booking a taxi for us. Will definitely be back! Highly recommended!

Fantastic spot to stay just a few metres from Gran via and 10 minutes or less walk to lots of great food. The street is a bit noisy late night early morning when some partiers pass by but it's only a minor inconvenience for a few minutes a night. The apartment we had was large clean and beautiful with clean towels daily in the 2 modern bathrooms. Highly recommend!

We had a great time staying at Arenal Gran Via. Our host Maria contacted us ahead of time and asked us about our arrival time. She sent me detailed directions before our arrival. We were allowed to store our luggage in our room even before the check in time. Upon departure, she helped store our luggage and called the taxi. She was very responsive and usually replied within a few minutes. The property is clean, safe and conveniently located at a central location. We will definitely stay here again!