We've stayed here a few times now and previously had good experiences. This time however, the bed was extremely uncomfortable, it felt 'well used' and you could feel the springs. We checked the times for breakfast on the hotel directory on the in room TV and it stated that breakfast was served until 11:00am, when we got to the breakfast area at 10:00 we were told that the kitchen had shut at 10:00 and we're unable to serve breakfast. We were kindly offered what had been left (cold scrambled egg), but felt disappointed that the room information hadn't been kept up to date