Overall Ratings & Reviews Raajkutir - IHCL SeleQtions

I hardly ever write reviews but I felt like I had to for the Raajkutir! Such an absolute gem of a hotel. Unremarkable from the outside, but once you enter the grounds are so beautiful and traditional in style, you can’t quite believe that the hustle and bustle of Kolkata is just the other side of the wall. The rooms are STUNNING, the food delicious, and the staff are falling over themselves to help you. I wish we could have stayed longer! Thank you Raajkutir!

My Stay from 29th nov to 3rd dec is amazing, I always thankful to Taj group hotel employee they are so humble and the Best in Hospitality industry.

The best hotel in Kolkata.

Amazing service and food

1) Premium Room at courtyard 105 smell's old house dam and spoiled wood as if the never been used for decades, need to pay attention as the room is on a premium pay scale and represents Taj 5 star property. 2) 210 Suits, during upgrading from 105 premium to 210 Suits, checking in was not appropriate:- a) the room was missing with fruits player and sweets plater as we the air conditioning was malfunctioning for more then 5 hours during my stay. 3) front office service, breakfast service and the East restaurant service was outstanding. Staff were very friendly and warm welcoming. a) East Columbus menu was very limited and had a bad experience with Chicken curry was too spicy even after requesting for medium spice level and the Fish Sorsay ilish or bhatki was not up to the mark according to the 5 star Taj standard, overall the property, ambience was the smooth guest service made my made my stay very pleasant and enjoyable.. But will surely go back again to my boost my stay and hope to all this bad remarks may improve. Good luck

A great place to relax ,very peaceful ,Sunita,Prakash,Raj and Anikesh at front office extremely pleasent and kind. Moumita at coffee shop and the manager and while team were very attentive. Worth the value . Thanks everyone

Very nice and affordable place. My second visit here.

Beautiful

Rustic charm of the property was the head turner. Nestled amidst lush green nature, the property spoke numerous history to tell. Apart from the property, the staff and the management were impressive and really carrying the legacy of Taj. Definitely worth recommending and a must visit place with your loved ones. Thanks to the staff and Taj for this luxe experience!!

OVERALL: Once you pass through the very understated entrance gate, and go through check-in, you'll find yourself in a spacious, beautiful palace. Calm, serene, beautifully restored, with a spectacularly beautiful bar and an amazing courtyard with fountain works. The area makes for a beautiful night walk. The former queen's pool is fit for...well, a queen. F&B: you're greeted with nice chocolates with some local flavours. The restaurant was the only let-down; the cheap 90-s Thai optic furnishings doesn't really fit the environment, and the food was nice, but not great; the service was. ROOM: very spacious, with a beautiful all marble new bathroom. Good amenities - but no conditioner! They need that.

Found the hotel very dated. Stay very friendly, area around the hotel was not clean.

Overall enjoyed our stay but there were far too many mosquitoes at the property. The property is not well lit especially during the evening folk dance and sandhya aarti which led to my 4m old baby being bitten by several mosquitoes. The dinner service took very long 1hr to get our food which was inconvenient as we had a young baby with us.

It is always a pleasure to be back in the IHCL Raj Kutir. The team is warm and very hospitable.

Lovely story and great experience

Good property at a good location. Well intending and warm staff however the processes are not fine tuned. The restaurant service (I'm terms of time to serve food) was tested several times with constant feedback but did not see any improvement...it was always painfully slow. Having said that each member of staff was patient and heard us out, they meant well but unable to improve speed of service. on the last day, one of the waiters asked to to releive the table for some other guests even though we had only arrived 20min ago. The weekend rush was heavy and the breakfast restaurant is too small to accommodate.

My stay was excellent. I was visting from the U.S. and I have not been to India in over 13 years. This place is quiet, out of the way of the main street and simply beautiful. I really have no complaints at all. Staff is very friendly and helpful and the food is amazing. I do not give a perfect rating because we all have room to make improvment on anything. However I will be staying here again and it was a great affordable stay.

food and beverages was good, its a good property but lacks upkeep

This property has so much character, is clean, comfortable and ticks all the boxes at a great price. They even were happy to accommodate special requests including ordering flowers. On the last day we were presented with a cake as a thank you. I would most definitely stay with them again.

I was thrilled by the excellent hospitality received from all the staff starting from the reception to the Chef.

The property has a unique combination of old and new Bengali cultural ambience which will be a delight for everyone. The hospitality is exceptional. The restaurant and food selections are excellent. The staff goes above and beyond to provide service to the customers. I will highly recommended this property to everyone. The gym has all the amenities. Did not use the swimming pool and so unable to comment.