9,0
Exceptional
From 140 reviews
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Cleanliness

9,2

Room Comfort

9,2

Meal

8,1

Location

9,3

Service and Facilites

9,0

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Bathroom (1)
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Traveler Reviews Somerset Bencoolen Singapore

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40
Customer reviews
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Highly recommended to stay here if you are in Singapore, because it is close to the MRT and buses. Next to the apartment there is also a mosque so for Muslims it is very easy to pray. Right below the apartment there is a Padang restaurant. The most important thing is that the apartment is very clean and complete
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Accommodation's Reply
07 Jul 2025
Dear F***h, -- Greetings! -- Thank you very much for your glowing review and for choosing to stay at Somerset Bencoolen Singapore. -- All of us are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us, as we firmly believe the best form of marketing our serviced residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness! -- We are pleased to know that you enjoyed the convenient location, the proximity to public transport, the mosque, and dining options, as well as the cleanliness and completeness of the apartment. With your recent experience staying with us, we sincerely hope our serviced residence will be your choice lodging whenever your travels bring you back to Singapore. -- We are at your service and we wish you well. -- Kind regards, -- The management of Somerset Bencoolen Singapore
Adam J.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 71 week(s) ago
Good value, great position, wasn't seviced daily-Sunday and public holiday missed out but servicing seemed to be offered in later afternoon not the morning. Not sure why.
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Accommodation's Reply
18 May 2024
Dear Adam Richard Janson, -- Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for taking time to review your recent 7 nights stay experience staying with us. – All of us are delighted you and your lovely wife had an enjoyable and comfortable stay with us and you found the central location of our property with the easy accessibility to many eateries and various transport options convenient and to your liking. ----- Regarding your feedback about our cleaning schedule, please allow us to clarify as we would like to let all our potential guests know about our services and facilities before they decide to make their reservations because we understand our cleaning schedule may not be ideal for some guests’ stay requirements or preference, information on our housekeeping schedule is stated at the lower end of our property’s storefront on Traveloka website under the sections “Other Things to Note” and “General Check-in Instructions” whereby it states, “Daily Housekeeping (except Sundays and Public Holidays)).” We seek your kind understanding in this matter, and we hope our cleaning schedule will not deter you and your wife from staying with us again. – It has been our great pleasure and privilege to have been of service to you and your lovely wife. We earnestly look forward to welcoming your lovely wife and you back in the future. --- We are at your service, and we wish both of you well. ---- Kind regards, -- The management of Somerset Bencoolen
Icha F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 124 week(s) ago
Great experience, full kitchen set, clean room, spacious room. Next to mosque, in front of MRT station, lobby next to Padang restaurant, nearby stores easy walk.
+2
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Accommodation's Reply
13 May 2023
Dear Fatwa Robiah Adawiah, Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for awarding a perfect rating for your recent stay with us. All of us are delighted you and your lovely family had a wholly enjoyable and comfortable 3 nights stay with us, and you like the ambiance and décor of the 7th level one-bedroom Deluxe apartment your family and you stayed in. We are also heartened to learn you have found our central location ideal and convenient due to the proximity of Masjid Bencoolen which is just a few steps away from our serviced residence and having many eateries in the vicinity. ----- We sincerely hope you will now make our residence your choice lodging whenever your travels bring you and your lovely family back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and your family. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish all of you well. Thank you for your valued support. ----- Kind regards, The management of Somerset Bencoolen
Tjhin R.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 157 week(s) ago
Great! Everything was smooth and nice, even though lobby still on construction.
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Accommodation's Reply
18 Sep 2022
Dear Robin, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for taking time to review your recent stay with us. We are delighted your lovely family and you had a great stay with us, and you find our 1-bedroom Deluxe apartment and facilities ideal for your family’s stay requirements. With your recent experience staying with us, we sincerely hope Somerset Bencoolen will now be your choice serviced residence in Singapore and that you will also recommend us to your family and friends. All of us have truly enjoyed being of service to your lovely family and you, and we earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. Thank you. Kind regards, The management of Somerset Bencoolen
Nur I. O.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 168 week(s) ago
Had a fabulous 3d2n stay. Enjoyed my time here.
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Accommodation's Reply
04 Jul 2022
Dear Nur, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for reviewing your recent stay with us. We are delighted you had a fabulous 2-nights stay with us. With your stay experience at our serviced residence, we sincerely hope Somerset Bencoolen will now be your choice accommodation in Singapore, and you will also recommend us to your friends and family. All of us earnestly look forward to welcoming you back and be of service to you again. Thank you for giving us the great privilege and pleasure to be of service to you and all of us wish you well. Thank you for your valued support. Kind regards, The management of Somerset Bencoolen
Nazri M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 170 week(s) ago
This is my 2nd stay here and as usual the place is really clean and services are awesome! Plus point is that now they have a nasi padang restaurant at level 1. Will come back again soon! Thank you!
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Accommodation's Reply
20 Jun 2022
Dear Muhammad Nazri, Greetings from your friendly team at Somerset Bencoolen and welcome back! Thank you for your valued support for our centrally located serviced residence and for letting us know you had another great stay with us. As always, it has been our pleasure and privilege to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service, and we wish you well. Thank you. Kind regards, The management of Somerset Bencoolen
Estu N.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 189 week(s) ago
Nice apartment to stay for family with kids. Cleaner come in daily basis, complete kitchenware. Close to city center, so easy to get foods. Blue and orange line nearby. However, we asked for early check in around 1pm, when we arrived room was not ready yet, and they gave improper room to wait. Basically in unfinished renovated room with dining chairs only. Waited for 2hrs without anyone giving information that room was ready. Only after we call, they say we can go to our room. We were so tired during the time, perhaps better room or at least comfort sofa will be helpful for improvement.
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1 people find it helpful
Accommodation's Reply
31 Jan 2022
Dear Estu, Greetings from your friendly team at Somerset Bencoolen! Thank you for reviewing your stay at our serviced residence and for letting us know your lovely family and you had an enjoyable and comfortable stay with us. We are delighted you find our spacious and fully equipped apartments suitable for families and we sincerely thank you for your kind mention on this matter. Please accept our sincere apologies for our inability to accord you an early check-in when you arrived at our residence as we were facing a full-occupancy situation and we could only assign our apartments after our residents due for check-out had left our property and the apartments cleaned. We seek your kind understanding over this matter and we hope this slight detraction will not deter you from staying with us again. We have enjoyed being of service to you and all of us earnestly hope to welcome you back. Thank you. Kind regards, The management of Somerset Bencoolen
Michelle D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 193 week(s) ago
Nice place to stay very clean and staff are friendly! I hope they will have promotions again.
2 people find it helpful
Accommodation's Reply
17 Jan 2022
Dear Dichoso, Greetings from Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for reviewing your recent stay with us. We are delighted you had a great stay with us, and you are impressed with the cleanliness and ambiance of our apartments and facilities. --- We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking our team for their dedicated service. Thank you! --- All of us earnestly look forward to welcoming you back and be of service to you again. Thank you for giving us the great privilege and pleasure to be of service to you and all of us wish you well. Thank you for your valued support.---- Kind regards, The management of Somerset Bencoolen
corby
icon-origin-TRAVELOKA
9,7
/10
Reviewed 298 week(s) ago
The location is just across the Bencoolen MRT station and also not far from Brash Basah MRT station. Right on the street corner, there is a food republic food court, across the street also bus station and taxi standby. The apartment is clean, spacious and good price compare with similar 4 stars hotel. Must return to stay again in the future.
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3 people find it helpful
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dimas p.
icon-Family
Family
icon-origin-TRAVELOKA
9,4
/10
Reviewed 302 week(s) ago
Really nice stay here for 2 days. With MRT access close, close to the mosque, the same level and spacious room according to price. But when there are repairs or additions to the building so that in the morning people have heard working. But overall here is fun and highly recommended to come back here again.
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4 people find it helpful
Atrisna H.
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 309 week(s) ago
Nice place and comfortable stay for family
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Jiu L.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 350 week(s) ago
Okay, the place, just a little scary about the ghost.
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4 people find it helpful
Demas A.
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 352 week(s) ago
Highly recommended for family vacation, well located in the center, taxi stand right in front of lobby, Bencoolen MRT station just across the lobby, Bus stop was in 1 minute walking distance, really easy to go anywhere, especially if you go with young children like us, and also near 7 eleven and food republic (foodcourt with variety menu, open 24 hour). The place itself was very clean and well equipped with kitchen, cutlery, microwave, big refrigerator (really helpful for preparing breakfast for your kids), clean bathroom, living room, and comfy bed, made you feel like going to your own home after long exhausting day exploring Singapore. Check in and check out process was very fast. One minus point was the hallway to the room, it looks old and the lights were dim. But others was superb! Really enjoyed our stay here, definitely will stay here again. Thank you Somerset Bencoolen.
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2 people find it helpful
Marlin T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 352 week(s) ago
I stay in this hotel for 5 nights.. I'm sure to come back to this hotel if I travel to Singapore again.. very clean. close to MRT and Bus station.. very recommend..
1 people find it helpful
Djwa Intan Kurniasih
icon-origin-TRAVELOKA
9,7
/10
Reviewed 352 week(s) ago
We had a lovely stay. Courteous and helpful staff, clean and comfy rooms, complimentary breakfast made Somerset Bencoolen feel like home away from home :)
2 people find it helpful
cia
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 354 week(s) ago
If you go to Singapore, you will stay here, near where, where it's clean, complete kitchen equipment 😍
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2 people find it helpful
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Juniko A.
icon-Family
Family
icon-origin-TRAVELOKA
9,4
/10
Reviewed 356 week(s) ago
Suitable for families, the room is very large, very clean, and room service is very friendly. The look of the hotel lobby is a little dark and the old building, close to the mrt and food republic, generally recommends
3 people find it helpful
Dendang R. M. S.
icon-Family
Family
icon-origin-TRAVELOKA
9,7
/10
Reviewed 361 week(s) ago
Very recommended, very suitable for family, complete with cooking utensils, strategic location and easy to find food. Close to the MRT station and bus stop.
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2 people find it helpful
Anwar
icon-origin-TRAVELOKA
9,7
/10
Reviewed 381 week(s) ago
very nice. near 2 mrt, bencoolen and bras basah
2 people find it helpful
Priscillia W.
icon-Family
Family
icon-origin-TRAVELOKA
9,1
/10
Reviewed 382 week(s) ago
The location is great, just across the MRT station of Bencoolen. The hotel itself is nice and clean, worth the price.
1 people find it helpful
Number of reviews per page
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