Pullman has high standards. And for the high prices, the whole experience was not up to standard in my opinion. Check-in time was agreed two weeks prior to the date; however, when I checked in, I was told to wait for two hours. Then, the receptionist informed me she would contact me when the room was ready. However, I had to approach the counter to ask if the room was ready, and then only they told me it was ready. I was not asked for my ALL Accor membership, and even upon check-out, I had not had the points credited. The food was substandard.

Had such a memorable stay at Pullman Jakarta Thamrin even though it was only for one night! My husband and I stayed for our short honeymoon, and the team made it feel so special and perfectly arranged. The room was super clean, comfortable, and luxurious, the service was excellent and all the staff were very helpful and friendly. Thank you so much to everyone who helped make our short honeymoon so memorable. We are very happy and will definitely come back again! Highly recommended!

Friendly staff, views of the city center.

City center, there is a restaurant in the hotel, nice view.

A very pleasant stay

It was fun, leaving the hotel early in the morning and being able to go CFD. The view from the room was full of billboards. You could really feel the city vibe, even from the room.

Overall, it was quite comfortable. The minibar wasn't cold enough, and the room was a bit musty.

We've been to this hotel several times because it's right in the heart of Jakarta, perfect for our needs. Although the rooms are smaller than similar hotels in the area, we still find them comfortable. We prefer rooms facing the street, as they're quieter. Street-facing rooms also have a nice metropolitan vibe. The "Sana Sini" restaurant also offers a great menu selection (accommodating every preference) and offers excellent flavors. Service is efficient, friendly, and the family-like atmosphere is natural.

The staff were very friendly, provided great complements on our wedding anniversary, very satisfying.

I really enjoyed my stay at the hotel. The room was comfortable, and the food was good with great value for the price. The only small issue I noticed was some mold inside the lamp housing in the bedroom area (near the refrigerator). It would be great if this could be cleaned, especially for guests with allergies. Other than that, everything was wonderful. Thank you, and I look forward to staying here again!

Very nice atmosphere and very close to the city, just walking distance. Great breakfast too.

I will definitely stay here again.

Very impressed staying here.

Room key didn’t work a few times. Bath soap was empty. But staff service was nice.

The hotel's location is very strategic. Parking is spacious and easy. The rooms are not particularly large but comfortable. The breakfast is delicious and varied. The staff are all friendly and helpful.

I really love staying here! It was very near to the shopping mall as well.

Everything's fine. Great location, just a short walk to the mall.

Always book Pullman through the app because it's cheaper and you earn points. The hotel is very strategic and affordable. Thanks, Pullman.

I always book this hotel if I have an afternoon HQ in Jakarta because of its strategic location and affordable price. Thanks, Pullman.

Add a smart TV. Why doesn't there not even a smart TV?