Overall Ratings & Reviews Shangri La Tanjung Aru Kota Kinabalu
Explore Shangri La Tanjung Aru Kota Kinabalu
Traveloka (71)
Other sources (951)
8,7
Very Good
From 71 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,9
Meal
8,5
Location
8,7
Service and Facilites
8,7
People often mention about Shangri La Tanjung Aru Kota Kinabalu
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Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Room Space (1)
Bedroom (1)
Hotel Area (1)
In-house Restaurant (1)
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Traveler Reviews Shangri La Tanjung Aru Kota Kinabalu
Number of reviews per page
20
40
Customer reviews
N***A
8,8
/10
Reviewed 2 week(s) ago
Very good service for family vacation
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ML
Mandy L.
9,4
/10
Reviewed 131 week(s) ago
I booked a Seaview room and enjoy the stay in here so much. My girl and husband love here, the facilities, the activities and the buffet breakfast as well. We will be back again.
1 people find it helpful
Ms
Mohammad s. K.
10,0
/10
Reviewed 135 week(s) ago
One of the best hotel I've ever stayed in! 5 star! Make me feel rich hahaha
1 people find it helpful
Vian A. G. L. S.
8,4
/10
Reviewed 178 week(s) ago
I've always loved staying here. Everything was good before this but this time, I encountered unpleasant experience during check-in, which really blew off my whole mood. Nonetheless, the rest of my stay here was awesome!
1 people find it helpful
Accommodation's Reply
17 Mar 2022
Hi Vian, thank you for your review. We apologize for the inconvenience caused by our end. We will update and forward this to our team regarding this matter. We hope that you would not deter from staying with us in the future and wish you will allow us another opportunity to demonstrate our usual service standards and the hospitality you expect from the Shangri-La Hotel and Resorts.
NR
Nur R. B. A. H.
8,5
/10
Reviewed 181 week(s) ago
The food for breakfast was good, the rooms were very comfortable and customer friendly. Pool many options
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AB
Azza B. M.
10,0
/10
Reviewed 185 week(s) ago
Excellent! Appreciate to all staffs to their efforts to make a room decorations for our honeymoon and my husband's birthday. Clean room, amazing view from our balcony, great staffs, good breakfast. All good! Will come back here next time.
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MN
MUHAMMAD N. B. A.
9,4
/10
Reviewed 187 week(s) ago
The most suitable place for honeymoon and relax with family 😊
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NB
NORASHSIKIN B. M. A.
6,0
/10
Reviewed 188 week(s) ago
Slow check-in counter. Problem hotel check-in because our booking number does not appear in the hotel system when we arrived at the hotel. Had to wait about an hour to settle down. Finally had to paid again for the walk-in rate. So pathetic 🥺.
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Z
Zuraini
8,5
/10
Reviewed 188 week(s) ago
I stayed in Kinabalu Wing rooms. The room facing the SEA view. Its was awesome! The breakfast are varities, although quite a long queue but it was manageable. Full recommended 👍.
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iV
iiyntan V.
6,3
/10
Reviewed 189 week(s) ago
During check in, I was not informed in advance, I was sent an email to double confirm that I was spending the night there. Hours to wait for check in wasted time, request connecting room but I couldn't either. I want to give only 4/10 rate this time
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MM
Mawaddah M.
10,0
/10
Reviewed 196 week(s) ago
I had the most pleasant stay here and all staffs were professional & nice. Definitely will return here again!
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nr
nursyahidah r.
8,5
/10
Reviewed 200 week(s) ago
I had an amazing stay. Superb experience! Will surely come back for another stay.
1 people find it helpful
HS
Hong S. L.
9,7
/10
Reviewed 217 week(s) ago
Spacious room, tip-top service! Love it.
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DA
Danny A. C. K.
9,7
/10
Reviewed 225 week(s) ago
Very good stay and our family having lot of fun..
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Yb
Yusnani b. Y.
8,5
/10
Reviewed 227 week(s) ago
But for next time, please make sure that sliding door can open. Thanks
1 people find it helpful
AB
Anita B. J.
8,5
/10
Reviewed 239 week(s) ago
I enjoy my staycation there. Friendly staff + variety of breakfast + view is nice + the water park is best for the kids + the swimming pool awesome
1 people find it helpful
Chong Chian Sheng
Family
10,0
/10
Reviewed 294 week(s) ago
One of the best hotel in Kota Kinabalu. provide great services and facilities, friendly staffs and good food. the best getaway for everyone especially for families with young children.
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TS
Tee S. K.
Romantic
9,7
/10
Reviewed 380 week(s) ago
A bit pricey, but overall everything is great!
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