8,7
Very Good
From 2.326 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,4

Location

8,9

Service and Facilites

8,6

People often mention about Dorsett Kuala Lumpur
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Distance to City Center (65)
Room Space (62)
Bedroom (62)
Staff Friendliness (55)
Accessibility (54)
Bathroom (51)
Surroundings (50)
Wifi (47)
Ambiance (41)
Hotel Area (41)
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Traveler Reviews Dorsett Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 day(s) ago
ok dorsett, just a bit noisy from the elevator engine
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A***g
icon-Leisure
Leisure
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10,0
/10
Reviewed 2 week(s) ago
The location is very close to the city center, even though it is noisy outside, the room is still comfortable because there is no sound coming in from outside.
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The location is close to the city center so it is easy to get around the city just by walking.
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Geaby W.
icon-Leisure
Leisure
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9,4
/10
Reviewed 2 week(s) ago
4 Star feels like 5 Star Hotel in Bukit Bintang I stayed with 10 other people (yes, I'm in a big group). The room is quite large for a group of 3. You can also have all the people at the same one room and not feeling too crowded The bathroom is also big enough, that's a plus Hotel located near Pavilion and all other tenants in Bukit Bintang which only need 5 minutes of brisk walk. Very very recommend to ease up strolling around Bukit Bintang area. Please do use comfy footwear I also happen to use the facilities here (gym and pool) which small but really spot on for usage. The staff is very responsive, mostly are fluently bilingual so foreigners don't have to worry, really answer every questions that I've ask and very reliable. For the safety, I guess it's safe enough to walk around alone or even at night. As a girl, IT'S VERY IMPORTANT. Definitely going to have another trip here because it was all worth the price‼️
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and check in and check out was fast.
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Accommodation's Reply
30 Jul 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Enrique R.
icon-Medical
Medical
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
The room is nice and clean. The surrounding environment is very good, near the Pavilion Mall. Only the public bathroom downstairs is a bit dirty. Otherwise, it's great.
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Accommodation's Reply
30 Jul 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We noted your comments about the bathroom cleanliness which will be rectified accordingly. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Very friendly hotel, and want to visit again
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Accommodation's Reply
21 Jul 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
L***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Nice hotel, this is my 2nd visit and all is good.
1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Sir, thank you very much for your continuous support and we are glad to hear that you have had another pleasant stay with us. Looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
Deva D.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
In love with Dorsett! Will be back definitely.
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Accommodation's Reply
14 Jul 2025
Dear Deva, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The hotel is very close to everywhere, I walked from the hotel through Pavilion, then to Nasi Ayam Hainan Chee Meng, then continued walking to Petaling, it was still okay, but back from Petaling to the hotel I took Grab because I was full from eating too much haha. But to get to Pavilion is very close, for the price it is very okay according to the room I think it is worth it, the price is according to the size of the room and the facilities there are all the iron and ironing board, oh the only minus is the water heater in room 1007 (10th floor) is not working, there is a hairdryer, the room is cleaned and hopefully there is mineral water in the room hehe 😆🙏 the room is clean and the AC is working normally, I really like it 🫶 the elevator access is also okay, no long wait and the staff are friendly, at the reception there are also drinks and snacks available so if you are hungry just go to the lobby 😆🤛🏻
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are glad to hear that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Will come back again when I go to KL!
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Accommodation's Reply
11 Jul 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
F***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Will come back again when i go to KL.
1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 7 week(s) ago
Good location, near from Pavillion, Lot 10, etc. Clean and comfortable room.
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Accommodation's Reply
11 Jul 2025
Dear Sir, thank you for staying with us and your good reviews shared. It was a pleasure to have you with us and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 9 week(s) ago
Overall, Dorset Hotel is a good choice for anyone planning a trip to Malaysia, especially the Bukit Bintang area.
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2 people find it helpful
Accommodation's Reply
27 Jun 2025
Dear Sir, thank you for staying with us and your lovely reviews shared. We are glad to hear that you have enjoyed the stay. Your kind recommendation to others is very much appreciated too. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
I***N
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Good service, quiet atmosphere, very close access to the city center.
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3 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 14 week(s) ago
Strategic location, close to everywhere, will stay again.
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2 people find it helpful
Accommodation's Reply
21 May 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Beatrice I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Staff friendly and allow me to check in early brfore 12pm
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Accommodation's Reply
21 May 2025
Dear Beatrice, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 16 week(s) ago
So nice and comfortable hotel. Thank you Dorsett Hotel Kuala Lumpur.
2 people find it helpful
Accommodation's Reply
14 May 2025
Dear Sir, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 16 week(s) ago
I like to stay at here.. its near every crowded mall & the room is very spacious
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Accommodation's Reply
14 May 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Suboc cleaning service staff are friendly and clean the room well every day.
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2 people find it helpful
Accommodation's Reply
14 May 2025
Dear Sir, thank you for your commendation on our teams’ service and the lovely reviews shared. We are certainly looking forward to serve you again soon. Warm regards. David Wong, Hotel Manager
Number of reviews per page
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40