8.6
Very Good

From 2,281 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
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Distance to City Center (51)
Bedroom (49)
Room Space (48)
Accessibility (42)
Staff Friendliness (42)
Bathroom (42)
Surroundings (37)
Wifi (37)
Ambiance (33)
Hotel Area (33)
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Traveler Reviews Dorsett Kuala Lumpur

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40
Customer reviews
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Nisma M.
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Business
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9.4

/10

Reviewed 6 day(s) ago

The hotel upgraded my room, having so much comfort with the living room. Spacious bedroom with city view over the office desk in the corner. Only walking distance to Pavilion, Fahrenheit crowd. As for the meal, it's just moderate but still enjoyable. And would like to check in again another time.

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Accommodation's Reply
28 Apr 2025
Dear Nisma, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
sulviana
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Leisure
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9.7

/10

Reviewed 1 week(s) ago

I really like staying here because it is close to everywhere, clean, spacious rooms, not noisy, but unfortunately the breakfast is not very varied.
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Accommodation's Reply
28 Apr 2025
Dear Sulviana, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We noted your comments about the breakfast and will pass on to our culinary team for improvements. Looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
V***y
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

The hotel is nice and comfortable. Breakfast is also good. Staff is friendly. Hotel is clean.
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Accommodation's Reply
19 Apr 2025
Dear Sir, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
F***y
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Leisure
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8.2

/10

Reviewed 3 week(s) ago

The distance to the Pavilion mall and the Bukit Bintang area and Alor Street is quite close, can be reached on foot. Check-in time starts at 3 pm, but you can leave your luggage if it is not check-in time.
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Accommodation's Reply
19 Apr 2025
Dear Sir, thank you for staying with us and your good reviews shared. It was a pleasure to have you with us and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
nova s.
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

Breakfast is superb, location strategic.

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Accommodation's Reply
19 Apr 2025
Dear Nova, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
V***y
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

The hotel is comfortable, the staff is friendly. The swimming pool is clean. The only drawback is that you have to stand in the bathroom to do your make up and hair, because there is no mirror on the table in the room. So it's tiring if you stand for a long time. There is a mirror near the corner of the table but the position is a bit high, it's more for decoration in my opinion.
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Accommodation's Reply
19 Apr 2025
Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are glad to hear that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***e
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Business
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9.7

/10

Reviewed 3 week(s) ago

the hotel was great, the environment was great, appreciated with the guys that clean our room. they do the job with good manner. thank you hussin for your hospitality to us.

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Accommodation's Reply
19 Apr 2025
Dear Sir, thank you very much for your commendation on our teams’ service and the lovely reviews shared. We are certainly looking forward to serve you again soon. Warm regards. David Wong, Hotel Manager
S***e
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Business
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10.0

/10

Reviewed 3 week(s) ago

Great services 👍 Mr. Khairul provided a best service for us while we stayed at Dorsett. He is doing his job well and with a good manner. We are satisfied with his services. We will stay in Dorsett in our next trip.

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Accommodation's Reply
19 Apr 2025
Dear Sir, thank you very much for your commendation on our teams’ service and the lovely reviews shared. We are certainly looking forward to serve you again soon. Warm regards. David Wong, Hotel Manager
S***e
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10.0

/10

Reviewed 3 week(s) ago

The services were great, the location near with trx mall and Pavilion. We can buy food from the nearest food stall. Everything is perfect 👍👍👍👍

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Accommodation's Reply
19 Apr 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
I***s
icon-Leisure
Leisure
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9.4

/10

Reviewed 3 week(s) ago

The staff are friendly and the area is easy to access. Also, great room. 😍📸 Will come back, but maybe on low season for a better price. 😜

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Accommodation's Reply
19 Apr 2025
Dear Sir, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
n***r
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Staycation
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9.7

/10

Reviewed 4 week(s) ago

My family and I are having a good experience in here. The staff and environment are all good. The breakfast is also good and nice. Will come again later.

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Accommodation's Reply
19 Apr 2025
Dear Sir, we are glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. To have such a positive reviews is indeed a blessing for us. We are looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
S***a
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10.0

/10

Reviewed 4 week(s) ago

Hotel with very helpful staff, and strategic location and clean rooms. Love it.

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Accommodation's Reply
19 Apr 2025
Dear Sir, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***o
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8.5

/10

Reviewed 4 week(s) ago

The room is spacious. Close to the city center.
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Accommodation's Reply
03 Apr 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
S***o
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Leisure
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8.8

/10

Reviewed 4 week(s) ago

The room is spacious. Close to the city center.
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Accommodation's Reply
03 Apr 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Mohamad R. A. R.
icon-Leisure
Leisure
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9.7

/10

Reviewed 6 week(s) ago

Awesome. Keep up the good work.

2 people find it helpful

Accommodation's Reply
24 Mar 2025
Dear Mohamad, receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for the service rendered. Such encouraging compliments will surely spur our team to give their best always. We value your support and hope to serve you again soon. Warm regards. David Wong, Hotel Manager
Guest
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Leisure
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8.2

/10

Reviewed 7 week(s) ago

Awesome and efficient staff at the counter.

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Accommodation's Reply
14 Mar 2025
Dear Sir, thank you for staying with us and your good reviews shared. We are glad that you have enjoyed the stay and looking forward to serve you again soon. Warm regards. David Wong, Hotel Manager.
A***l
icon-origin-TRAVELOKA

8.8

/10

Reviewed 9 week(s) ago

For the price, I love everything about this hotel except the toiletries and parking a bit narrow. But overall, I had great stay here. Bedding was comfortable, I can forgive the torn duvet. And thank you so much for allowing me to check in very early, at 11.30am! Never in my life, in any other hotel really, so thank you so much.

3 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear Sir, thank you for staying with us on your recent trip to Kuala Lumpur. We are truly delighted to learn that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Susanto H.
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8.8

/10

Reviewed 10 week(s) ago

Strategic location near shopping and culinary centers
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Accommodation's Reply
24 Feb 2025
Dear Susanto, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

It's quite ok, I took the 2 rooms, so it's a residence, the facilities are quite ok, the location is ok, the service is quite good.
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1 people find it helpful

Accommodation's Reply
21 Feb 2025
Dear Sir, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
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Teguh H. Y.
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8.5

/10

Reviewed 11 week(s) ago

because we Indonesians don't like spices and their smell
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Accommodation's Reply
12 Feb 2025
Dear Teguh, thank you for staying with us and your good reviews shared. It was a pleasure to have you with us and looking forward to welcome you back soon. Warm regards. David Wong, Hotel Manager
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