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Hotel Grand Continental Langkawi

Explore Hotel Grand Continental Langkawi

Overall Ratings & Reviews Hotel Grand Continental Langkawi

Traveloka (186)

Other sources (32)

8,1

Very Good

From 186 reviews

Provided by travelers on

Cleanliness

7,8

Room Comfort

7,8

Meal

7,6

Location

8,2

Service and Facilites

7,9

People often mention about Hotel Grand Continental Langkawi

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Staff Friendliness (3)

Room Space (3)

Bedroom (3)

Surroundings (2)

Bathroom (2)

Variety (2)

Distance to City Center (1)

Accessibility (1)

Wifi (1)

Check-in/out Time (1)

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Traveler Reviews Hotel Grand Continental Langkawi

Number of reviews per page

20

40

Customer reviews

Verified Traveler

Transit

6,3

/10

Reviewed 1 week(s) ago

Overall, the hotel is just dated and refurbishing will be good. The bedsheet was wet and stained. The pillow was not comfortable. The bathroom was bad as the tub was stained and there were baby cockroaches coming out of it.

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Verified Traveler

Leisure

10,0

/10

Reviewed 50 week(s) ago

Friendly staff, comfortable room, delicious breakfast, suitable hotel location

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Verified Traveler

Leisure

10,0

/10

Reviewed 56 week(s) ago

Very good service. The staff on duty were very friendly especially when we checked in and asked for a room facing the sea...they treated us well. The best Grand Continental Hotel.

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LA

LEE A. L.

6,2

/10

Reviewed 109 week(s) ago

Room 414-cockroaches were crawling in the toilet 😰.

1 people find it helpful

Accommodation's Reply

20 Sep 2024

Dear Mr. Lee, Thank you for bringing this to our attention. We sincerely apologize for the issue you encountered with cockroaches in your room. This is not the standard we strive for, and we will take immediate action to address this with our maintenance and pest control teams. We appreciate your feedback, as it helps us improve. We hope to have the opportunity to provide you with a much better experience in the future. Best regards, HGCL Team

G***t

Business

9,1

/10

Reviewed 110 week(s) ago

Breakfast food was good just chefs only choose some people to talk. Not so friendly.

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Accommodation's Reply

20 Sep 2024

Dear Sir/Ms, Thank you for your feedback regarding your breakfast experience. We’re glad to hear that you enjoyed the food! However, we apologize if our chefs were not as friendly as expected. We will address this with our team to ensure a welcoming atmosphere for all our guests. Your input is valuable, and we hope to welcome you back for an improved experience! Best regards, HGCL Team

MT

Md Tedd

6,6

/10

Reviewed 116 week(s) ago

rooms should be cleaned every day and towels changed. 3 days without packing. soap is not added. There is no substitute for milk coffee

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1 people find it helpful

K***a

10,0

/10

Reviewed 127 week(s) ago

all the best, & the best, the staff are very friendly & easy & like to help

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NURUL SYAFAZI BINTI ISA

Family

8,4

/10

Reviewed 350 week(s) ago

Everything was ok...

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NH

Nurhayati H.

Family

9,1

/10

Reviewed 365 week(s) ago

Hotel and room is old but clean and well kept. Staff is helpful. Good location.

2 people find it helpful

nf

nur f. z. z.

6,1

/10

Reviewed 375 week(s) ago

Please change the concept of the hotel. It look too old just like we back to the 90s.

1 people find it helpful

Jacob George

Family

8,5

/10

Reviewed 383 week(s) ago

Spacious, good location, clean & friendly staff.

1 people find it helpful

SI

Samir I.

9,1

/10

Reviewed 384 week(s) ago

Nice breakfast, restaurant manager is very helpful and a great server, they cooked omelets for us and also gave us paratha 😋 No wifi unless you go down and try your luck Aircon was just fine Place is a bit old but still worth your money TV has good standard channels especially fox movie to kill time when your finally back in hotel after along day Overhead shower head was good