7,7
Pleasant
From 643 reviews
Provided by travelers on
Cleanliness

7,4

Room Comfort

7,4

Meal

7,3

Location

7,8

Service and Facilites

7,5

People often mention about Flamingo Hotel by the Lake, Kuala Lumpur
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Bedroom (6)
Bathroom (5)
Accessibility (4)
Ambiance (4)
Variety (4)
Staff Friendliness (3)
Activity Option (3)
Check-in/out Time (3)
Room Space (3)
Taste (3)
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Traveler Reviews Flamingo Hotel by the Lake, Kuala Lumpur

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40
Customer reviews
A***A
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
Cool air conditioning, staff is friendly and helpful even I checked in late.
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A***A
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The staff is friendly, nice view.
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E***a
icon-origin-TRAVELOKA
6,0
/10
Reviewed 3 week(s) ago
"I was very disappointed with my stay at this hotel. The service was far below expectations — staff were good but .The room was not properly cleaned, and several basic amenities were either missing or not working. For the price I paid, I expected a much better experience. I would not recommend this hotel to others unless serious improvements are made. No wardrobe,tv are not working well, kettle in the toilet and I requested for 2 twin bedroom but they give me queen bed.
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J***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
the location is good but the high way is besides so it's noisy. the room is clean and spacious but the design is old. the bed is soft type unfortunately I prefer firm bed as my husband is over 100kg.
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A***A
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
It is a peaceful night to stay in the room. Cold air conditioner, nice channel review.
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A***A
icon-origin-TRAVELOKA
8,5
/10
Reviewed 20 week(s) ago
Hello. Ambiance/Facilities: TV is not functioning. Food: Good. Staff Assistance: Greetful. Highlights: [Mention the things that made your stay special] Price: Affordable. Location: Near to Kpj Ampang.
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
6,2
/10
Reviewed 37 week(s) ago
Not worthit for money. Room & food not as per expection based on picture before make a bookings. Hotel management have to improve room & food quality.
1 people find it helpful
K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,0
/10
Reviewed 62 week(s) ago
Nice place to stay and relax. But I think the room can be done nicely. Some of the stuff look run down and not really maintance. Even light doesn't work. And I found cockroaches in toilet. Overall. For one night stay is OK. Sleep well. Should do something about the room. Need repair. I don't know about the rest. Tk you.
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f***h
icon-origin-TRAVELOKA
6,2
/10
Reviewed 62 week(s) ago
no iron in the room, iron outside, level end.
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Muhammad s. B. M. Y.
icon-origin-TRAVELOKA
9,0
/10
Reviewed 87 week(s) ago
Oke, kolam yang baik untuk anak-anak, bilik yang selesa, bilik air yang bersih, cuma channel tv hanya TV1 &TV3 sahaja. overall just nice & reliable.
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Accommodation's Reply
23 Jan 2024
Dear Muhammad Sufi, Thank you for the high rating and positive comments during your stay with us. Noted on your feedback above and we will look into it. We look forward to serving you again soon. Best Regards, The Management.
Ahmad H. B. I.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 96 week(s) ago
I booked a king bed, got a single. While the fee charged for a king bed with a single is different. It's like being cheated like this.
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EH 77
icon-origin-TRAVELOKA
9,7
/10
Reviewed 111 week(s) ago
The receptionist was very friendly, Miss India was very kind and for Mr. Manager Mr. Kean is very kind and very professional at work and really helps us, the room is clean and the bathroom is also clean, the view is beautiful there is a balcony, we are happy to be able to stay here, anyway next time we will visit there again for the next trip.
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Nurshahida M. R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 117 week(s) ago
Bilik selesa dengan pemandangan yang cantik. Harga pon berpatutan. Parking banyak. Recommended
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Saw C. W.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 121 week(s) ago
Nice lake view, need to improve more on their breakfast.
2 people find it helpful
Yap S. H.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 121 week(s) ago
The room is dated but reasonably clean. Check in took quite some time at the counter. There is no hair dryer in the room, safe is not working and no hot water. Water from the tape is muddy and needs to let it run off until water is clean after each use. Car park is free. Breakfast is OK with limited choices, bread and eggs curry chicken and rice, yogurt and some fruits available. Air con is working well and the bed is firm and nice.
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1 people find it helpful
MOHD K. A. B. A. H.
icon-origin-TRAVELOKA
9,2
/10
Reviewed 127 week(s) ago
The room is nice …. Staff is very friendly …. However the entrance to the hotel is little bit confusing …, overall it is great experience to stay at there!
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Alvin C.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 148 week(s) ago
Check in very fast. Deposit MYR 50 refundable. Free basement parking. Room is okay. TV less channels. Free WiFi. Bathroom is basic and clean. Breakfast set provided. No room service, have to order food online. Overall, it is okay to stay short period, not long one.
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Accommodation's Reply
22 Nov 2022
Dear Alvin Thank you for the perfect rating and positive comments during your stay and we are very pleased to hear you had a pleasant stay with us. Please note that we do have room service available and the menu is placed in the room. Thank you again and looking forward to seeing you soon! Best Regards, The Management.
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Sharifah S. S. B. S. H.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 157 week(s) ago
Bilik tak dibersihkan dengan sempurna, dalam peti ais masih ada bekas minuman orang yang telah check out sebelum ini
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Accommodation's Reply
01 Oct 2022
Dear Sharifah Thank you for taking the time to share your experience at Flamingo Hotel by The Lake Kuala Lumpur. Please accept our sincere apologies for the experience that you have encountered with us. Please be assured that this will be looked into and we hope that this will not deter you from returning to stay with us. We look forward to serving you again soon. Best Regards, The Management.
Ezaty F.
icon-origin-TRAVELOKA
6,4
/10
Reviewed 171 week(s) ago
The room totally obsolete, the water is slow, hot water not working, the water sink pipe also not working, everything is old and dusty. The bed is comfortable but not fully satisfied.
1 people find it helpful
Mazuan S.
icon-origin-TRAVELOKA
8,4
/10
Reviewed 175 week(s) ago
Its good place with reasonable price but please check water flow in bathroom, my room 405 got problem with slow water.
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