8,7
Very Good
From 3.163 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,4

Location

8,7

Service and Facilites

8,7

People often mention about Swiss-Belinn Baloi Batam
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Staff Friendliness (37)
Bedroom (33)
Surroundings (31)
Bathroom (30)
Room Space (29)
Variety (28)
Distance to City Center (27)
Accessibility (27)
Taste (27)
Ambiance (26)
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Traveler Reviews Swiss-Belinn Baloi Batam

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40
Customer reviews
E***c
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 minute(s) ago
Friendly and informative hotel staff
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Z***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Service excellent, comfort and strategic place, near from mall, minimarket, and food court
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Accommodation's Reply
15 Aug 2025
Dear Z*a,** Thank you for your excellent rating and kind words. We’re delighted that you found our service, comfort, and location to your satisfaction. Being close to the mall, minimarket, and food court is indeed one of our guests’ favorite conveniences, and we’re glad it added value to your stay. We look forward to welcoming you back soon. Warm regards, Enrico SR Aji Hotel Manager
G***t
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Perfectly situated just a 5-minute walk from the main shopping street and 10 minutes to the beach. There were plenty of cafes, restaurants, and convenience stores nearby, yet the hotel still felt tucked away enough to be peaceful at night.
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Accommodation's Reply
09 Aug 2025
Dear G*t,** Thank you for your perfect rating and thoughtful review. We’re delighted that you enjoyed our prime location—just minutes from the shopping street and beach, yet tucked away enough to offer peaceful nights. It’s great to know the nearby cafes, restaurants, and convenience stores added to your experience. We look forward to welcoming you back for another relaxing stay. Warm regards, Enrico SR Aji Hotel Manager
M***d
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The location is very strategic, very close to malls and culinary spots, with comfortable rooms and excellent service. Top notch.
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Accommodation's Reply
09 Aug 2025
Dear M*d, Thank you for your positive review and excellent rating. We are delighted to learn that our strategic location, comfortable rooms, and the excellent service of our team have provided you with a pleasant stay. Reviews like this really motivate us to continue providing the best, especially for business guests like you. We look forward to your next visit! Best regards, Enrico sr aji, Hotel Manager
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TAN Y. H.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
stayed for 7 days. over all ok . just the aircod always problem...ether leaking or must have some weird sound. hotel is just nice. but . plss. is time to change your aircond
1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Tan Y. H., Thank you for staying with us and for sharing your thoughts. We’re pleased to know that your overall experience was positive, and we truly appreciate your candid feedback regarding the air conditioning. Please accept our apologies for the inconvenience caused. We’ve taken note of your comments and are actively reviewing our maintenance schedule to ensure a more comfortable stay for all future guests. Your input is invaluable in helping us improve, and we hope to welcome you back with enhanced comfort next time. Warm regards, Enrico SR Aji Hotel Manager
TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
stayed for 7 days. over all ok . just the aircod always problem...ether leaking or must have some weird sound. hotel is just nice. but . plss. is time to change your aircond
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Accommodation's Reply
07 Aug 2025
Dear Tan Y. H., Thank you for staying with us and for sharing your thoughts. We’re pleased to know that your overall experience was positive, and we truly appreciate your candid feedback regarding the air conditioning. Please accept our apologies for the inconvenience caused. We’ve taken note of your comments and are actively reviewing our maintenance schedule to ensure a more comfortable stay for all future guests. Your input is invaluable in helping us improve, and we hope to welcome you back with enhanced comfort next time. Warm regards, Enrico SR Aji Hotel Manager
TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
stayed for 7 days. over all ok . just the aircod always problem...ether leaking or must have some weird sound. hotel is just nice. but . plss. is time to change your aircond
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Accommodation's Reply
13 Aug 2025
Dear Tan Y. H., Thank you for your valuable feedback and for staying with us for 7 days during your business trip. We’re pleased to know that your overall experience was positive. We sincerely apologize for the inconvenience caused by the air conditioning issue. Your comments have been shared with our engineering team for immediate review and action—we truly appreciate your honesty in helping us improve. We hope to welcome you back with a more comfortable experience in the future. Warm regards, Enrico SR Aji Hotel Manager
TAN Y. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
stayed for 7 days. over all ok . just the aircod always problem...ether leaking or must have some weird sound. hotel is just nice. but . plss. is time to change your aircond
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Accommodation's Reply
13 Aug 2025
Dear Tan Y. H., Thank you for your continued trust and for sharing your experience with us. We’re glad to hear your overall stay was satisfactory during your business trip. We sincerely regret the recurring air conditioning issue and appreciate your candid feedback. Please be assured that our engineering team is reviewing the matter closely, and we’re taking steps to improve guest comfort. We value your input and look forward to welcoming you back with enhanced facilities. Warm regards, Enrico SR Aji Hotel Manager
TAN Y. H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
stayed for 7 days. over all ok . just the aircod always problem...ether leaking or must have some weird sound. hotel is just nice. but . plss. is time to change your aircond
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Accommodation's Reply
09 Aug 2025
Dear Tan Y. H., Thank you for your perfect rating and for staying with us again. We truly appreciate your continued support and are glad to hear that your overall experience was positive. That said, we sincerely apologize for the repeated inconvenience with the air-conditioning unit. Your feedback is well noted, and we’re currently reviewing our upgrade plans to ensure a more comfortable and quiet stay moving forward. Your loyalty means a lot to us, and we look forward to welcoming you back with improved facilities. Warm regards, Enrico SR Aji Hotel Manager
r***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
The breakfast was awesome... The staff was also efficient. I want to stay at this hotel again.
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1 people find it helpful
Accommodation's Reply
26 Jul 2025
Dear r*h,*Thank you for choosing to stay with us and for leaving such a positive review. We are delighted to know that you enjoyed our breakfast and were satisfied with the prompt service of our staff. Your review encourages us to continue providing the best experience for every guest. We will be happy to welcome you back on your next visit! Best regards, Enrico sr aji. Hotel Manager.
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Zan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Enjoyable. Centralized. Good location and easily assessable to other interesting places. Definitely will book here again.
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Accommodation's Reply
26 Jul 2025
Dear Zan S., Thank you for staying with us and for sharing such a wonderful review. We’re delighted to hear that you had an enjoyable stay and appreciated our central location and easy access to nearby attractions. It’s especially rewarding to know you’d choose to stay with us again—your kind words truly mean a lot to our team. We look forward to welcoming you back for another memorable visit! Warm regards, Enrico SR Aji Hotel Manager
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 7 week(s) ago
The hotel is comfortable. The food isn't very varied. It's not suitable for children as there's no swimming pool. The staff are all very friendly and kind.
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Accommodation's Reply
10 Jul 2025
Dear H*i,*Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and received friendly service from all of our staff. However, we apologize if the food variety did not meet your expectations, and the lack of a swimming pool may be less than ideal for guests with children. It would be very helpful if you could share any details about any specific items you feel are lacking in our food selection—whether from breakfast, room service, or the restaurant menu. This feedback is invaluable for our evaluation and future improvements. We look forward to welcoming you back to Swiss-Belinn Baloi Batam for an even more memorable experience. Best regards, Enrico sr aji. Hotel Manager
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adi p. k.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The staff is very friendly and the location is strategic.
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Accommodation's Reply
06 Jul 2025
Dear Adi P. K., Thank you for the perfect score and for choosing to stay with us during your business trip. We’re delighted to know you found our staff friendly and appreciated our strategic location. Your feedback truly motivates us to continue delivering excellent service. We look forward to welcoming you back again soon. Warm regards, Enrico SR Aji Hotel Manager
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, the rooms are clean.
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Accommodation's Reply
06 Jul 2025
Dear D*a, Thank you for your perfect review and taking the time to share your stay experience with us. We are glad to know that the friendliness of the staff and the cleanliness of the room left a positive impression on you. Reviews like this are an encouragement for our team to continue providing the best service. See you again on your next visit! Warm regards, Enrico sr aji. Hotel Manager
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
The room and staff are friendly
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Accommodation's Reply
29 Jun 2025
Dear H*y, Thank you for your great review and rating! We are glad to know that you felt comfortable with the room and the friendly service from our staff. We look forward to your next visit to Swiss-Belinn Baloi Batam! Warm regards, Enrico sr aji. Hotel Manager
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Deditua S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Clean hotel, good food, close to mall.
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Accommodation's Reply
29 Jun 2025
Dear Deditua S., Thank you for your positive review! We are glad to know that you enjoyed the cleanliness of the hotel, the delicious food, and our strategic location near the shopping center. We look forward to welcoming you back to Swiss-Belinn Baloi Batam for another pleasant stay. Best regards, Enrico sr aji. Hotel Manager
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D***I
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 14 week(s) ago
Good Hotel with Strategic Location
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Accommodation's Reply
26 May 2025
Dear D*I,** Thank you for your positive review! We're glad to hear that you had a pleasant stay and found our location to be strategic and convenient for your business trip. We look forward to welcoming you back on your next visit to Batam. Warm regards, Enrico SR Aji Hotel Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Nice hotel, easy check-in process, comfortable room, friendly staff, lots of choices for breakfast and quite tasty, also suitable for those who bring family, recommended for those who are traveling to Batam..👍
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear A*a,*Thank you for taking the time to share your experience. We are glad to know that the check-in process was smooth, the room was comfortable, our staff was friendly, and the breakfast we provided met your and your family's expectations. Your recommendation means a lot to us, and we look forward to welcoming you back on your next vacation to Batam! Best regards, Enrico sr aji. Hotel Manager
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Razedra R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Great place to stay and will review to most of my friends that are going to Batam. Great location.
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Accommodation's Reply
22 May 2025
Dear Razedra R., Thank you for the great rating and for recommending us to your friends — that truly means a lot! We’re glad you enjoyed our convenient location and had a great stay. We look forward to welcoming you and your friends again whenever Batam is in your travel plans. Warm regards, Enrico SR Aji Hotel Manager
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
The hotel is very close to Grand Mal Batal, just walkable. The hotel's position in the city center makes it easy to access anywhere. Clean rooms, good service, ok breakfast, but the price is quite high when compared.
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+4
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Accommodation's Reply
19 May 2025
Dear S*a,*Thank you for sharing your experience. Glad to hear that you enjoyed our strategic location close to Grand Batam Mall and the city center, and were satisfied with the cleanliness of our rooms, staff service, and breakfast. We appreciate your feedback on pricing, and will continue to strive to provide the best value through quality service. We look forward to welcoming you back on your next visit to Batam! Best regards, Enrico sr aji. Hotel Manager
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Number of reviews per page
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