The security and receptionist service were good... but there was something that made me uncomfortable and ended up complaining. On the day I was going to check out at 9 am, my room was opened immediately by the room service officer. I was surprised and then he said, 'Do you want to try today?' I said yes. Then he said, 'Oh yeah, I'm reminding you to get ready.' I was dumbfounded. Usually in my experience staying at any hotel, if we check out late, the receptionist calls and asks if we want to extend or not. Then she closes the door again. I thought, how dare she open the door when there are still guests. 3 hours before check out is a long time, you know. I was also still feeding my child. Ah, really, next time, whatever the situation, the door must be locked. Even though I thought my child and husband were safe and we felt safe, the only point is... the room service officer's ethics were zero.