We deeply regret the staff's actions because the cancellation of the hotel reservation was not approved and the food requested for take away was also not provided.

Great location and swift access to the airport. 24/7 shuttle is very convenient because I didn't have to worry about getting a taxi on time.

Excellent service and professional staff.

Great place, near from the airport.

The hotel staff were very friendly and very helpful.

Spacious rooms and ample parking, delicious durian sticky rice.

The location is great if you need a hotel near the airport. It is a 15-minute shuttle ride, which the hotel arranges. Breakfast was good, starts at 4:00 AM, which is great if you have an early flight. Would recommend.

Usual high standard. Professional & friendly in every area. Breakfast selection is always first class & delicious.

Cool, the hotel is attractive and the facilities are complete.

The hotel's atmosphere is very comfortable, with friendly and helpful staff. They provide a shuttle bus to and from the airport.

Very good place, the gym is quite well equipped. Food is great, though lacks variety. Staff are very kind

Very good, recommend. Have stayed here many times, best hotel, friendly staff, very good attitude.

Wanting to pick up a relative who was about to arrive, we decided to stay here. Beyond expectations, the hotel was comfortable. The facilities were quite complete for children, but the pool options weren't very child-friendly.

Good environment. Close to Soekarno Hatta Airport - 15 minutes drive. The hotel provides a Mini Van to the airport for guests every hour. Only Room 150 has a slight problem with the water flow in the bathroom during my stay. Please fix it immediately.

The hotel is very comfortable. The kids really enjoyed it. The staff is also very friendly. Maybe they should add a minimarket.

There's an airport shuttle service. The entire staff is friendly and helpful. I would definitely stay at this hotel again.

Very friendly service. Clean rooms, very close to the airport. Great restaurant.

The best transit hotel ever. Free shuttle service. The staff very helpful and friendly. The food is delicious.

The AC is very cold, the room is very clean

The shuttle bus was comfortable, and best of all, it was very affordable. The staff was friendly, and I liked the speedy check-in and check-out process.