Dear Mr. Oktovin F. I., Thank you for your excellent rating and for choosing Novotel Lampung for your business trip. We are delighted to know that you appreciated the helpfulness and friendliness of our team. Your kind feedback is truly encouraging and motivates us to continue providing warm, attentive, and personalized service to all our guests. We look forward to welcoming you back to Novotel Lampung for another pleasant and memorable stay. Warm regards, Alian Syahri General Manager Novotel Lampung

Dear Ms./Mrs. F*h, Thank you so much for your trust and loyalty in choosing to stay with Novotel Lampung again. We are delighted to hear that you have experienced the improvements in the quality of our service since the hotel opened until your visit in 2026. This appreciation motivates our entire team to strive to further enhance the quality of service and provide a comfortable, friendly, and memorable stay for all our guests. We look forward to welcoming you back to Novotel Lampung on your next visit for an even better experience. Sincerely, Alain Syahri, General Manager, Novotel Lampung

Dear Valued Guest, Thank you very much for your positive review and perfect rating for Novotel Lampung. We are delighted to know that you enjoyed our hotel, especially the beautiful views, which are one of the main highlights of Novotel Lampung. This compliment encourages us to strive to provide the best service and a comfortable and memorable stay for all our guests. We hope to welcome you back to Novotel Lampung again for another impressive stay. Sincerely, Alain Syahri, General Manager, Novotel Lampung

Dear H***h, Thank you very much for your wonderful review and for choosing Novotel Lampung for your leisure stay. We are delighted to know that you enjoyed the beautiful ocean view and had a pleasant experience with us. It is always a pleasure to know that our guests had a memorable stay. Thank you once again for your kind feedback. We look forward to welcoming you back to Novotel Lampung for another enjoyable stay. Warm regards, Alian Syahri General Manager Novotel Lampung

Dear Ms. Elsa F., Thank you very much for your wonderful review and for giving Novotel Lampung a fantastic score of 9.7. We are delighted to know that you enjoyed the spaciousness of your room and that everything contributed to a great stay. Your kind feedback is truly appreciated and will be shared with our team as encouragement to continue providing a comfortable and enjoyable experience for our guests. We look forward to welcoming you back to Novotel Lampung for another memorable stay. Warm regards, Alian Syahri General Manager Novotel Lampung

Dear Ms. Friska O., Thank you so much for your wonderful review and a perfect 10.0 rating for Novotel Lampung. We are delighted to hear that you enjoyed your stay with us, especially the friendly service, the comprehensive and varied breakfast, and the delicious food that you enjoyed. We are also pleased to hear that you felt comfortable in your spacious room, enjoyed the beautiful sea view, and enjoyed the cool comfort of your room throughout your stay. Your compliments on the service of our entire team are something we greatly appreciate and motivate us to continue striving for the best service. And of course, knowing that you want to return to Novotel Lampung again when you visit Lampung is a great pleasure for us. We hope to welcome you back again and provide you with an even more memorable stay. Sincerely, Alain Syahri, General Manager, Novotel Lampung

Dear Mr. Yahya Y., Thank you for choosing Novotel Lampang as your accommodation during your business trip, and thank you for taking the time to share such a positive experience. We are delighted to hear that you enjoyed the comfortable room design, the excellent restaurant atmosphere, and the food we served. Your comments and feedback are invaluable to our entire team and motivate us to continue providing the best possible experience for all our guests. We hope to welcome you back on your next trip and provide you with an equally memorable, or perhaps even better, stay. Sincerely, Alian Syahri, General Manager

Dear Ms. Fabriansyah P., Thank you for taking the time to write a positive review about your stay at Novotel Lampung. We are delighted to hear that you were satisfied with your stay with us and did not regret choosing Novotel Lampung as your destination. Your compliments and plans to return are a great inspiration to our entire team in providing the best service and memorable experiences for all guests. We hope to welcome you back to Novotel Lampung next time and provide you with the same impressive experience, or perhaps even better. Sincerely, Alain Syahri, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Novotel Lampung and for giving us a perfect score. We are delighted to hear that you were satisfied with the cleanliness and comfort of our rooms. The happiness and comfort of all our guests during their stay is our top priority, and such positive feedback encourages our entire team to continue striving to provide the best possible service. We hope to welcome you back to Novotel Lampung on your next visit and provide you with an even more memorable stay. Sincerely, Alain Syahri, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Novotel Lampung and giving us a perfect rating. We are delighted to hear that you were satisfied with the friendliness of our team, the cleanliness of your room, and the smooth and timely check-in process. Such positive reviews are a great encouragement to our entire team to provide the best possible service to all our guests. We hope to welcome you back to Novotel Lampung on your next visit and provide you with another memorable, or perhaps even better, experience. Sincerely, Alain Syahri, General Manager

Dear Mr. Afias, Thank you for taking the time to share your experience at Novotel Lampung and giving us a perfect rating. We are delighted to hear that you enjoyed the cleanliness and comfort of our rooms and were impressed by the friendly service from our team. Your recognition of Novotel Lampung as "the best hotel in Lampung" is a truly meaningful reward and inspires our entire team to continue striving for the best service. We hope to welcome you back to Novotel Lampung on your next stay and provide you with a similarly memorable experience. Sincerely, Alain Syahri, General Manager

Dear Mr./Ms. a*s, Thank you for taking the time to share your experience staying at Novotel Lampung and giving us a perfect rating. We are delighted to hear that you felt comfortable in our room and received friendly service from our concierge team. We will share your compliments with the entire team to inspire us to continue providing the best service to all guests. We hope to welcome you back to Novotel Lampung next time and provide you with a similarly memorable stay. Sincerely, Alain Syahri, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Novotel Lampung. We are delighted to hear that you enjoyed the family-friendly atmosphere, the friendly service from our team, and the comfort of the spacious and clean rooms. Guest satisfaction is our top priority, and your compliments motivate our entire team to continue striving to provide the best service. We are very grateful for your trust in choosing Novotel Lampung and we hope to welcome you and your family back again on your next stay for an even more memorable experience. Sincerely, Alain Syahri, General Manager

Dear Mr./Ms. F*h, Thank you for your excellent rating and for sharing your experience staying at Novotel Lampung. We are delighted to know that you were satisfied and did not regret choosing Novotel Lampung as your accommodation. Your satisfaction is our joy and motivates our entire team to strive to provide the best service and create memorable experiences for all guests. We hope to welcome you back to Novotel Lampung in the future. Sincerely, Alain Syahri, General Manager

Dear M***M, Thank you for taking the time to share your wonderful feedback and for giving Novotel Lampung an excellent rating. We are delighted to know that you enjoyed our hospitality and the beautiful view during your stay. Your appreciation means a lot to our team and motivates us to continue providing exceptional service and memorable experiences for all our guests. We look forward to welcoming you back to Novotel Lampung for another enjoyable stay in the future. Warm regards, Alian Syahri General Manager

Dear Ms. Nova E., Thank you for your excellent rating and for choosing Novotel Lampung as your accommodation. We are delighted and honored to know that every time you visit Lampung, Novotel Lampung is your choice. Your trust and support drive our entire team to strive for the best service and provide a comfortable and memorable stay. We hope to welcome you back to Novotel Lampung on your next visit. Sincerely, Alain Syahri, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Novotel Lampung. We are delighted to hear that you enjoyed your stay with our friendly staff, hotel facilities, and the views, especially from the beautiful twin room. We appreciate our staff's prompt response to your feedback. Furthermore, we thank you for your suggestion regarding the addition of a mirror in the room. We understand that a mirror would enhance your comfort during your stay. We have noted this feedback and will incorporate it into our evaluations to improve our facilities and guest experience in the future. We look forward to welcoming you back to Novotel Lampung and providing you with an even more comfortable stay on your next visit. Sincerely, Aleen Syahri, General Manager

Dear Valued Guest, Thank you for taking the time to write a review about your stay at Novotel Lampung. We are delighted to hear that you found our hotel to be in good condition, clean, and well-maintained. Your compliments encourage our entire team to continue striving to maintain the quality of our facilities and provide the best possible service to all our guests. We hope to welcome you back to Novotel Lampung on your next visit. Sincerely, Alain Syahri, General Manager

Dear Mr. Agung A., Thank you for taking the time to share your experience at Novotel Lampung. We are delighted to hear that your family vacation was memorable. We are pleased to hear that you appreciated the friendly and attentive service of our team, from the reception staff to the restaurant team, especially in assisting with your luggage. We are also pleased to hear that the cleanliness and comfort of the rooms, the beautiful views, the swimming pool, the fitness facilities, as well as the variety and taste of the food in our restaurants, met and exceeded your expectations. Such positive reviews encourage our entire team to provide the best service and create memorable stays for all guests. We hope to welcome you and your family back to Novotel Lampung on your next visit. Sincerely, Alain Syahri, General Manager

Dear Ms. Endah M.N., Thank you for choosing Novotel Lampung and for taking the time to share your experience. We are delighted to hear that you enjoyed the beautiful views, as well as the service and assistance from our team during your stay. We will share your compliments with all Heartists® staff to encourage us to continue striving for the best service. We also appreciate your feedback regarding the food quality. This feedback is invaluable to us, and we have forwarded it to our food team for evaluation and improvement, ensuring that our menu and food quality meet all guest expectations. We look forward to welcoming you back to Novotel Lampung again and providing you with an even better experience on your next visit. Sincerely, Alain Syahri, General Manager