Overall Ratings & Reviews Aston Ketapang City Hotel

Dear Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for staying with us! We are delighted to know that you were comfortable and satisfied with our service. Your feedback on the building upgrades is invaluable to us. Thank you for helping us improve. We look forward to welcoming you back again soon. Best regards, Rahmat A. Santoso, General Manager

Dear Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for staying with us and receiving excellent service from Aston Ketapang Hotel. We are delighted that your accommodation needs were met. We look forward to welcoming you back! Best regards, Rahmat A. Santoso, General Manager

Hello Ms. Rita, Warm greetings from Aston Ketapang City Hotel! Thank you so much for your incredible trust in us! We are honored that Ms. Rita always directs her guests to Aston Ketapang City Hotel. It is a pleasure to hear that your guests are satisfied and thank you for choosing such a comfortable hotel. Our deepest appreciation to Ms. Rita for always providing us with such meaningful support! Warm regards, Rahmat A. Santoso, General Manager

Hi Rita, Warm greetings from Aston Ketapang City Hotel! Thank you very much for your trust and loyalty in staying at Aston Ketapang Hotel! It is our honor that Aston is your top choice in Ketapang and that you have received such good service. We are pleased to know that our breakfast is to your liking and our room service has made your stay even more comfortable. We will always strive to provide the best! Stay healthy, Rita! Warm regards, Rahmat A. Santoso. General Manager

Dear Mr. Triatmanto, Warm greetings from Aston Ketapang City Hotel! Thank you very much for your trust and positive impression. We are pleased and honored to be your first choice in Ketapang. We hope we can always provide the best experience for you. See you again soon! Best regards, Rahmat A. Santoso, General Manager

Dear Fadly S, Warmest greetings from Aston Ketapang City Hotel! Many thanks and our deepest appreciation to Mr. Fadly for staying with us and sharing your positive and memorable experience with us. It is our pleasure to welcome you back, and best wishes for your continued health and success! Best regards, Rahmat A. Santoso, General Manager

Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for your feedback. We sincerely regret the inconvenience you experienced during your stay at Aston Ketapang City Hotel. We apologize for this unpleasant experience. Your feedback will be followed up immediately and will be the top priority of our engineering and housekeeping team to be checked and fixed immediately. We are committed to ensuring that all facilities are functioning optimally and rooms are in prime condition for the comfort and safety of our guests. We greatly appreciate your honesty in conveying this, as this is what helps us to continue learning and improving. Thank you again for your understanding. Sincerely, Rahmat A. Santoso. General Manager

Dear Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for taking the time to stay at Aston Ketapang Hotel, we are glad to know that your good stay experience has left a good impression on us. May health always accompany you and your family, it is a pleasure to meet you again! Warm regards, Rahmat A. Santoso. General Manager

Dear Fadhillah G. F. Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your review! We greatly appreciate every feedback from our guests, as it helps us to continue to provide the required stay experience. We are glad that the hotel's strategic location makes it easy for you to access minimarkets and eateries. Although the hotel building is not the newest, we are committed to maintaining cleanliness and providing a comfortable and enjoyable stay experience. Thank you again for your very balanced and appreciative review. We are always happy to welcome you on your next visit. Warm regards, Rahmat A. Santoso. General Manager

Dear Valued Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for staying at Aston Ketapang Hotel! We are very pleased to know that you always choose Aston Ketapang City Hotel when you are on business. The comfort you need is our priority, and we are grateful that the cleanliness and comfort of the room can meet your expectations. We look forward to welcoming you back on your next visit! Warm regards, Rahmat A. Santoso. General Manager

Dear Valued Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your positive attention and for choosing Aston Ketapang City Hotel as your place to stay during your business visit in Ketapang. We are very pleased to hear that you found the check-in and check-out process easy, as well as the friendliness and responsiveness of our staff in accommodating your special requests. We are also pleased that the simplicity of our facilities provided comfort during your stay. It is an honor for us to be your first choice whenever you are in Ketapang for business. We look forward to welcoming you back in the future! Best regards, Rahmat A. Santoso. General Manager

Dear Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for choosing Aston Ketapang City Hotel as your hotel of choice during your work in Ketapang Regency. It is a pleasure to have you as our guest from time to time. Sending good wishes to you and your family, we are pleased to welcome you back! Best regards, Rahmat A. Santoso. General Manager

Dear Valued Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your sincere and appreciative review. We are very happy to hear that even though our hotel building is old, you have been pleased to receive our facilities and services according to the price we offer. We always look forward to welcoming you back! Best regards, Rahmat A. Santoso. General Manager

Dear Jimmy AW Warm greetings from Aston Ketapang City Hotel! Many thanks to Mr. Jimmy for choosing to stay at Aston Ketapang Hotel. We apologize for the inconvenience you experienced regarding the telephone cable and AC. Thank you for letting us know, we will follow up immediately. We also appreciate your compliments to our dedicated staff. We are continuously motivated to improve the quality of our breakfast to meet the needs of our guests. Happy to welcome Mr. Jimmy back! Best regards, Rahmat A. Santoso. General Manager.

Dear Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your positive attention and concern! We are very happy to hear that you enjoyed your stay with your partner at Aston Ketapang Hotel. We hope to welcome you back soon! Best regards, Rahmat A. Santoso. General Manager

Dear Taupan AP Warm greetings from Aston Ketapang City Hotel! Thank you very much, Mr. Taupan, for your perfect review and for your loyalty in choosing Aston Ketapang City Hotel as your place to stay. We are very happy to hear that you are always satisfied with the services and prices we offer. Your suggestion regarding the plastic coasters in the restaurant is highly appreciated. We will follow up on this immediately to ensure the comfort of our guests. Thank you for your attention and valuable input. We greatly appreciate your concern for our products, services, and employees. The Aston Ketapang City Hotel team is very pleased to receive your support and loyalty. We look forward to welcoming you back in the near future. Stay healthy, Mr. Taupan! Best regards, Rahmat A. Santoso. General Manager

Dear Caecilia Y.K. Warmest greetings from the Aston Ketapang City Hotel! We are very sorry to read about your recent experience at our Aston hotel in Ketapang. We sincerely apologize that your stay did not meet your expectations and that you found our hotel to be dark and not well-maintained. We truly appreciate you taking the time to share your feedback with us, as it helps us to address the areas where we need to improve. We understand your disappointment, especially if you've stayed at other Aston properties. We want to humbly explain that our location in Kabupaten Ketapang means we operate under different circumstances than perhaps the Aston hotels you've experienced in larger cities. And regarding the upkeep of the hotel, we want to assure you that we are taking them very then addressing these issues with our hotel owners and management team immediately. We value your feedback and understand the importance of maintaining a comfortable and welcoming environment for all our guests. Thank you very much again for your valuable feedback. Sincerely yours, Rahmat A. Santoso General Manager

Dear Valued Guest, Warmest greetings from Aston Ketapang City Hotel! Thank you very much for your positive review of your stay at Aston Ketapang. We are very happy to hear that you felt comfortable and the room was clean during your stay. Your appreciation and concern are truly the best support for us. The comfort you need is our top priority, and we always strive to provide the best service to every guest. We are happy to welcome you back to Aston Ketapang! Best regards, Rahmat A. Santoso. General Manager

Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel! Thank you very much for your suggestion on the available room service breakfast. We sincerely apologize if the menu variations available have not met your expectations. Your input is very valuable and will be used to evaluate the menu choices that we serve as well as the service model that we present. We present this service for the convenience and personalization of the breakfast experience in the guest room. Thank you for your understanding and concern. Always stay healthy and we are happy to welcome you back! Best regards, Rahmat A. Santoso. General Manager

Dear Valued Guest, Warm greetings from Aston Ketapang City Hotel! Your review means a lot to us! We are glad that Aston Ketapang is your recommended Hotel in Ketapang Regency. We continue to strive to provide an unforgettable stay experience. Feedback on cleanliness and humidity will be followed up seriously. Look forward to our improvement surprises on your next visit! Best regards, Rahmat A. Santoso. General Manager