Overall Ratings & Reviews GH Universal Hotel

the price of the food is expensive and the ka.ar does not match the very expensive price of the food

The staff is very friendly, the room is comfortable

Enjoyed staying at this hotel, friendly staff, clean rooms, large swimming pool.

The hotel was great as expected and the staff were super friendly.

Aesthetically pleasing. It was okay staying there. They got good foods for breakfast.

There are lots of photo spots, but the corridor lights should be a bit brighter so it's not scary, the additional price for children's breakfast is too expensive

good, but for documentation you can only use a cellphone camera

The hotel is aesthetic, luxurious, cool for photos

a bit far from the city center, suitable for those who want to play in the Lembang area, in the morning the room is noisy with the sound of chairs being pushed continuously from the restaurant

A hotel with a beautiful building and satisfying photo spots. The kids loved the gym and swimming pool. Breakfast was varied, but the taste wasn't up to expectations (not very tasty). The rooms were small and not soundproof, the bathroom was unsatisfactory, and the general cleanliness was just fine, as the room's cleanliness details need improvement.

Nice.. The view on the rooftop.. Very good...

The hotel's food was very comprehensive, breakfast with a view, everything was delicious, and the staff was very friendly, even greeting us every time we passed. It was great. The room was clean, and even if we wanted to combine the twin beds, they helped us with the new sheets. It was worth the money to stay here.

relatively cheap price but 6 star hotel

The hotel atmosphere is really nice, the staff are friendly

The hotel staff is very friendly and polite to every guest. The interior is like the construction works of the buildings in Europe. The food is very complete and definitely delicious. The location is also strategic near

The staff are all very friendly, the service is good.

The service was excellent, the rooms comfortable, the amenities excellent, and the breakfast menu comprehensive. I was very satisfied with my stay at the GH Universal Hotel.

The hotel staff are all super friendly. The view is amazing. Breakfast is delicious. The only downside is that the children's pool is very cold. If there was a heated pool, it would be perfect.

staff humble& fast respone.. breakfast enak2..

Nice staff, ok service, and comfortable rooms.