Martha on the reception bar area was absolutely vile to me. She was rude and snatched my card from me on multiple occasions. I did mention this to reception. We ended up going to get our own alcohol as you could drink the stuff they serve all day and not get drunk. 5 pints of wine and soda didn’t touch the sides. We paid for AI and ate out most days. Breakfast was always cold. I thought lunch and dinner was ok but the rest of the party didn’t enjoy it. The rooms and hotel are nice, clean but I did have a big hole in the ceiling in my room. The pool is small but ok for us. We would have used the pool over the road but it’s in the shade. The only good thing about the hotel was Alfonso on the pool bar. Stayed here twice now and wouldn’t come back.

Great staff

In the back streets so location not ideal, but service, cleanliness, breakfast all very good. Hotel ordered taxis for us to the strip & these were reasonably priced & arrived quickly.

The food was delicious and varied every day. The staff were friendly. The room was always cleaned in our absence.

Yes

I met up with friends at the cuco hotel for 3 nights. I had a wonderful stay, the room was clean and just right for one person.the staff like balinda and her colleagues on reception were so helpful and accommodating to our requests very friendly. The breakfast had a really good selection to chose from.would stay here again. Thank you cuco.....

A really well presented hotel with excellent staff, attentive and with an excellent attitude!

Was a bit in the middle of no where. Won't stop there again.

Very nice

Room was very small , beds hard with only one pillow each . The shower had a long dark hair left from previous occupants. Safe didn’t work nor did phone in room . Breakfast was a big surprise so much choice and all looked good.

Cleanliness of the rooms could have been a lot better, did not meet minimal standards. You can hear neighbouring rooms but thankfully this did not disturb us in the night sleeping. The rooftop pool was nice although the bar did not open at the time it said it would - did not visit again to check. Hotel is 15min walking distance to old town Benidorm so good location although immediate area is very much for Spanish residents so can be challenging for communicating.

Well situated a short walk (8 minutes) to the beach and the old town. A good friendly hotel would definitely stay here again

Room was very spacious and this time I got a balcony. No entertainment at the night so had to travel all the way to New town. Hotel cuco is located in old town. Okay if you're not going out with children

The hotel is in a relatively quiet area, which was great. The staff were all very friendly and helpful. I booked a deluxe double room with balcony, which was a good size, and the bed very comfortable. Decent size shower room, with good shower. My only negative comment was that breakfast finished at 10am on the dot. Everything is whipped away, and coffee machines etc switched off. They then repeatedly switched the lights on and off to encourage you to leave. The restaurant buffet served a good variety of food. The desserts were a bit on the synthetic side, but plenty of fruit on offer.

Dingy property that had been photographed well. Most of the money clearly spent on refurbishing reception while rooms are actually quite small, poorly laid out and generally dingy (as opposed to the retro vibe the photos give off). Breakfast was one of the most grim buffets I've ever seen

Really lovely hotel Near everything you need

I thought the overall experience was a good one, cleaners came into the room every day and the standard was good, the one thing that bothered me was a strange smell in the room, I don’t know if it was the drainage because I couldn’t actually smell anything in the bathroom? I did let reception know on the 2nd day and I was offered another room but as I only stayed three nights I stayed put. It was room 310.

Really nice clean hotel. We were bed and breakfast only. Food was hit and miss 2 days ok, 3rd day not great

Absolutely beautiful clean hotel service was lovely all the staff were lovely and the breakfast was the best hotel breakfast I’ve had will definitely go back aga

New and crisp and clean! Modern style with cute artistic touches. Would stay there again if the deal was right. Enjoyed our half board plan that offered variety and quality.