They should not turned off the AC when you leave you room specially in the summer months

Friendly staff and they allowed us to check in early since our rooms were ready. Very clean rooms and great air conditioning. We had a balcony overlooking the plaza and it was great. My only gripe was with one of the bartenders during the day. We picked up food at the market and brought it back to eat in the lobby of the hotel. Turns out all the tables and chairs in the lobby fall under the purview of the bartender. After giving one of our group some grief for asking for a glass of ice, she came over to us and told us we could not eat in the lobby because she sold food. Fair enough, we started to pack up. Then she proceeded to give me a two minute lecture on restaurant etiquette. We didn’t realize she had dominion over both seating areas. And we didn’t push back at all. Otherwise a great experience.

Excellent location, decent breakfast buffet. Nice building.

Very impressed with the hotel overall. The check in was easy, the room clean and the breakfast was really varied. Great location within the city.

People were helpful, friendly, and accommodating. Wait staff, whether the lobby nar, the rooftop bar, or the breakfast restaurant seemed genuinely pleased we we were there. Random choice to select this hotel, definitely a property to return to.

The hotels location is amazing. The room was extremely clean and the staff was very friendly and always helpful. The included breakfast was top notch. We stayed during a heat wave and the air conditioning was outstanding and kept the room very cool when we needed to escape the heat.

Room clean, staff helpful, breakfast average

Everything was very nice and clean.

Limited outlets. The few bailable are under the night tables which are a challenge. Having amenities in reception is not ideal.

This hotel was AMAZING!! It was clean, spacious and location was heavenly. It was right in the center of everything. I felt really safe. I wish we would have booked a longer stay. We will definitely be back. I HIGHLY recommend. Staff was very helpful and friendly.

Staying in a room overlooking the plaza can be a challenge for sleeping. A few of the nights were very loud until hours in the morning.

I loved the location is extremely centric, right where you want to be. The staff is very friendly and helpful, breakfast are extremely great quality, I highly recommend it to anyone needing a great excuse experience in Valencia

Friendly staff. Great location. Good breakfast

Great lobby staff, clean room, friendly service, excelent housekeeping service and good bar area service.Restaurant on main floor not so accomodating especially taking account guests. Good breakfast buffet. Would highly recommend because of perfect location. We enjoyed our stay very much.

The hotel was very close to the main local attractions and food places.

Staff was excellent Location excellent Breakfast good

Great location, helpful staff and overall an enjoyable stay

Loved this hotel and highly recommended. Will book again

Stayed in Junior Suite beautiful view great location room was clean great bed, amenities. Only think i can say that needs improvement was AC did not cool. Was warm at night

Wonderful hotel! Incredible staff that provides excellent service!