Overall Ratings & Reviews Grupotel Port d'Alcudia

Every single staff member were so polite, happy & friendly especially the staff at breakfast, our children loved them. The hotel was spotless, daily towel changes too. The pool area, along with the bar & games area were brilliant. We loved our morning pool family stretches with Francesco. The buffet breakfast was probably the best we've ever had. Great location too, 10 min walk to beach & 10 min walk to waterpark and a supermarket opposite. Would definitely recommend.

The room is very big and perfect for family to stay. Spacious balcony facing the pool.

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Family friendly hotel

Great experience!

Staff on the desk friendly and helpful. Studio Apartment was comfortable for two, wardrobe could be bigger. Some extra cutlery and bowls would have been useful in the kitchenette.

Great location for all Alcudia. Easy walking distance to shops, restaurants etc. The old town is walkable in about 30 minutes. Hotel very clean and very nice pool. Staff were all very friendly and helpful. Couldn’t recommend enough.

Nice appartment. Nice outside and inside pool sauna. Near the beach. Only teo blocks away. But noisy rooms and on second floor you could hear the entertainment songs in the evening. To loud for our taste unfortunatly. The inside pool looked dirty. Need to be cleaned more regularly.

Staff are really friendly and very attentive, especially Josef in the restaurant. Lovely hotel hope to return

Bed was no so cosy..should be better..

Great for family stays with kids. Has a mini Club/Park and a kids pool enough to keep them entertained.

Good place to stay for a few day. Nice staff :)

Clean and comfortable, a short walk to the beach. Loads of cycle hire shops close by.

Very good hotel. Walking distance from the beach

Staff were lovely, room was neat and tidy, everything in working order except the sofa bed was a bit old and sunken in the middle. Lovely daily breakfast, great location walking distance to beach and bus stop. Loved the pool at the hotel. Would stay again

Great hotel! Very spacious apartments and balconies. Good food and facilities and close to the beach. The best thing about this hotel is the staff, very professional, helpful and very friendly, a big thank you to Antonio (head of the restaurant) and Miguel (waiter) for making our stay even better, both of them are a great asset for this hotel, very friendly, helpful and professional.

Lovely quality apartments and nice pool area. Food not the best sadly - limited selection compared to other places, no nice salad bar and quality was just average. Nice and helpful staff.

Lovely hotel, great food, restaurant staff are amazing. Only one problem is the air conditioning, ours didn’t work at all. They did provide us with fans as soon as we told them and offered us another room, but with the heat in the mid 30’s it wouldn’t have got it below 25 degrees anyway so we opted to stay in our room. We arrived late at night and the night porter didn’t mention anything about food being left for us in the restaurant if we were hungry, with coffee and cold drinks, however the restaurant manager did inform us about the early breakfast which we did have when we left early for home.

Great base, very close to beach and transport, easy walk to Port. Kids club was very nice to give daughter some down time out the heat

Our stay at this hotel was lovely. Its not a 4 star hotel but it was a small lovely hotel. The restraunt staff where absolutely amazing especially Toni. The pool was fine and the hotel was really clean. We did 6 days and think that was enough.