Great, our room was perfect and the service staff was very nice.

Clean room, staff, location was great

Great property centrally located - beautiful rooftop

We loved the hotel , it had a good size room, location was perfect and the bar on 7th floor was lovely and had good food . Service was attentive and polished. Walking in and out of all town was 2 minutes away. If you have a car, you will have to park it about 8 minute walk away , no big deal . Highly recommended

The hotel is in a good location, not too far from a parking garage. The staff was very helpful.

We were incredibly disappointed with our experience at Hotel Stein. We booked specifically because of its high service ratings and promise of onsite parking. Before booking, I even called to confirm parking was available in front of the hotel overnight — and was assured it was. However, upon arrival just an hour later, we were told all the parking was full and were instructed to self-park over a mile away and walk back through the rain after a ten-hour day of travel. When I explained we had booked based on that guarantee, the front desk attendant simply said, “Sorry, I can’t help you.” Unfortunately, the problems didn’t end there. Our bathroom had visible black mold on the baseboards and ceiling — clear evidence of water damage that had not been properly addressed. I have a severe mold allergy and spent the night coughing, unable to sleep. We checked out first thing in the morning to avoid further exposure. When I shared our concerns with the new front desk staff, her response was completely dismissive. She offered a quick “sorry, I’ll let housekeeping know” and made no effort to apologize properly or offer any assistance. For a property that claims to be focused on service and comfort, our experience was the complete opposite. Between the misleading parking information, health hazard in the bathroom, and indifference from staff, I would strongly advise others to look elsewhere.

Overall nice hotel. Easy walking distance to area attractions.

Above average hotel, clean and welcoming and helpful staff, its biggest draw being it is in an excellent and extremely convenient location within walking distance to all the major attractions of Salzburg. Other than that, nothing special. One area of caution: We booked over a month in advance at a fairly high rate for a standard "small" room (almost 500 euro/night) via Expedia, only to arrive and find the same room running for 230 euro/night as they dynamically price based on demand and neighboring property rates and availability; if you can afford last minute availability probably better to book that way, unless you can lock in a good rate in advance, and above all don't select non-refundable option, which my partner unfortunately did.

Great location. Fantastic staff. Breakfast was expensive and a bit disappointing for the price.

We had a very nice time. Location was excellent, the staff was very nice, any accommodations were pleasant.

City tax was collected even I says all taxes and fees included

We LOVED this hotels location to walkable sites and shopping. Very quiet and lovely attentive service ! We will be back!

Loved the shower and the bed was wonderful! Great location.

The rooftop bar and the bartending staff were the highlight of our stay…. Excellent cocktail suggestions.. we were treated very well

This hotel is only a few steps away from the old town. Its rooftop terrace, for breakfast or evening bar, is without rivals in Salzburg. The only drawback is that its rooftop is so good that lots of non-residents would come for breakfast so the waiters may occasionally overwhelmed. All three staff at the reception were friendly and helpful.

We did a short 3 night stay and can’t fault a thing, staff, cleanliness, location facilities all great. Would highly recommend this place ⭐️⭐️⭐️⭐️⭐️

Room was okay. Nothing special.

Nice updated rooms great roof top restaurant.

This is my go to hotel when I travel to Salzburg. The rooms are fantastic. The staff is superior and the rooftop bar is not to be missed. The views of Salzburg at night are absolutely stunning, but bear in mind. You will need to have patience as there are no reservations it’s first come first serve and normally packed. The only complaint that I have is that my room lack of coffee maker but then again I also booked the cheapest room possible.

Great