The young lady working as the cook/outside-inside service personnel near the pool has a excellent work attitude and personality when interacting with guests.
Stephen
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This hotel was better than I expected. We stopped there on the way to a Royal Caribbean cruise and was very happy with the hotel. No phone in the room, but WiFi, TV, hot and cold water, nice Aircon, nice bed, no usb outlets so bring your own charger, there are regular two prong outlets. If you are bringing a laptop, bring a 3 prong adaptor.
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Althea
with Partner
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Did not use
Matthew
with Partner
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It looks pretty from the outside but it’s all superficial. The rooms are typical basic Latam rooms. There were only two outlets in the room and none near the beds.
Roger
2,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I left in the middle of the night.
No bathrooms.
Too noisy
Too many people knocking on random doors
Rod
with Friends
6,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
historic building that housed the officials overseeing the building of the canal. Apparently it is owned by the City of Colon which is missing opporunities to make this more appealing. Staff speak only Spanish (though electronic translation devices got us what we needed). Best choice, though, near cruise ships
Angus
with Partner
6,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Booking in the staff member spoke no English which was a problem.
Eventually we gained access to our rooms which were clean
The shower was cold and the soap was so cheap it would not lather
The towels had holes in them
Otherwise OK
Expensive for the standard delivered
We used only one of the 3 double beds
The zircon worked well
Michel
Friends and Family with Friends
4,0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
This hotel is completely run down, very interesting history as it's built in 1912, but completely neglected. The neighborhood is also not great. Unfortunate that such a historic place is being lost.
SHIRAY
with Partner
6,0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Nice place under construction it will be awesome if they do more work to be better
DANA
10,0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Great room, helpful staff, wonderful view and amenities.
Eduardo
Leisure Family
10,0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Puntos a considerar. Hay habitaciones con balcon compartido. Y no trae caja fuerte. La habitación incluye nevera y accesorios de aseo (toalla, jabon, shampoo). Todo bastante limpio.
carlos
Leisure Family
6,0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Property was under construction. No hot water.
Jeff
Friends and Family Family
2,0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
This hotel should be demolished to the ground and start over horrible conditions. We were checking out and the maid came in while we were at breakfast and made the bed without changing the sheets. Toilet seat is not attached to toilet horrible place
Victor
Leisure Family
10,0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Jimmy Mojica was extremely helpful and willing to accommodate our needs.
As an example, procuring additional towels for us.
Excellent service. Thank you.
Jon
Leisure with Friends
8,0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
The Hotel was fine. The pool was slimey and it appears to be used by large groups partying during the day. Not sure if they rent it out to other groups to bring in a little more cash but that is what it looks like. The area outside of the hotel is nasty. Was thankful to have enclosed parking at the hotel. Has potential to be a very nice hotel once again.
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Allan
Business and Leisure Family
4,0
/10
Reviewed 164 week(s) ago
Expedia Group verified review
Bad food, Bad A/C, Dirty places, only Local TV channels
Good: Staff, new Rooms, Excelent View
Richard
6,0
/10
Reviewed 181 week(s) ago
Hotels.com verified review
The hotel was under a major renovation which I can understand the lack of a lot of things. But no fridge in the room, dinner was not worth the money and too dangerous to go out. Although the staff were nice.
Evelyn
Business
2,0
/10
Reviewed 215 week(s) ago
Expedia Group verified review
MUY MAL SERVICIO, pague 2 noches y solo me quede una noche porque el hotel está MUY MAL, no lo recomiendo para NADA!!!
1. No había agua caliente en la regadera
2. El lavamanos estaba TAPADO
3. Solo tenía 3 canales en la televisión, y salía un anuncio que no habían pagado por eso no tenían mas canales
4. Solo había un enchufe en toda la habitación
5. No hay elevadores y yo padezco de la espalda y no puedo subir gradas
6. Dicen que incluye desayuno y no me dieron el desayuno
7. Las sábanas estaban sucias
8. Las instalaciones están en MUY mal estado, no le dan mantenimiento
Parece casa embrujada literal jaja
Cancelé la segunda noche y no me reembolsaron NADA!!
No es como sale en las fotos!!
Lo unico positivo que puedo decir es que la cama estaba cómoda, pero de nada sirve si las sábanas estaban sucias!!
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Sergio
Business
2,0
/10
Reviewed 218 week(s) ago
Expedia Group verified review
There was no towel no running water to flush the toilet or take a shower no soap.
Elmira
Leisure Family
2,0
/10
Reviewed 236 week(s) ago
Expedia Group verified review
I never stay in that roach hotel I need my money back I’m not playing