Hotel Indonesia Kempinski Jakarta

Explore Hotel Indonesia Kempinski Jakarta
9,0
Exceptional
From 5.630 reviews
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Cleanliness

9,2

Room Comfort

9,2

Meal

8,9

Location

9,3

Service and Facilites

9,2

People often mention about Hotel Indonesia Kempinski Jakarta
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Staff Friendliness (158)
Bedroom (146)
Bathroom (146)
Ambiance (142)
Distance to City Center (140)
Accessibility (138)
Taste (135)
Room Space (134)
Hotel Area (132)
Family Friendly (125)
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Traveler Reviews Hotel Indonesia Kempinski Jakarta

Number of reviews per page
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40
Customer reviews
Gifany
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 day(s) ago
The hotel is cool, I definitely want to stay at Kempinski again.
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Oke D. J.
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Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 day(s) ago
Best hotel staff and service 🙏👍🇲🇨
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1 people find it helpful
I***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 day(s) ago
It was a truly enjoyable stay at the Kempinski. The hotel and rooms are luxurious, and the staff are very friendly. However, the breakfast menu could be improved and offer a wider selection of dishes suited to Indonesian palates. The food is also prepared with more care; some dishes seem to be just thrown together.
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Harriet R. M.
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Business
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9,7
/10
Reviewed 6 day(s) ago
A little over priced for the lack of service, compared to other 5-star hotels. Variety of food not so much and service staff not so helpful. I booked at app with Bundaran view but the receptionist gave us back view. Moved us to another room because of plumbing maintenance and promised to give us free access to the lounge, but when we claimed we didn't get any. So annoying, feels like a second class. The only good thing is being able to taste the legend bubur ayam.
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I PUTU A. P. G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
The staff are professional and friendly. The strategic location connected with Grand Indonesia mall is really convenient. Good for business trip or staycation or if you want to shopping without experiencing a traffic jam. The room is clean, well arranged, great amenities, and comfortable. As for the breakfast buffet, it has plenty selection of international and local cuisine. Taste great and have a good value. Overall, I'm satisfied with my experience staying here.
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F***I
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
A luxury hotel in Jakarta that my family and I always visit.
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F***t
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Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Excellent location, room so comfortable
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Said I.
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Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Strategic location, friendly staff, delicious food.
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A***n
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Staycation
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9,7
/10
Reviewed 4 week(s) ago
Breakfast can accommodate 2 adults and 2 children under 12 years old. At check out time, a request for late check out because I wanted to pray first was very kindly accepted. The staff kindly explained that all mini bars are free and can be refilled if needed. Unfortunately, during breakfast, the black sticky rice porridge and bread pudding were cold, and the heater was checked and not on.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Nice to be back again. Luxury hotel in the center of Jakarta
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, Petra Baumann General Manager
G***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and the service is good.
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, Petra Baumann General Manager
Valent O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Very Good Experience, Friendly Staff.
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w***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 5 week(s) ago
Very suitable for a holiday in Jakarta with family
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, Petra Baumann General Manager
H***y
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Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
It's so much fun and never disappoints.
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1 people find it helpful
Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, Petra Baumann General Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
Location good, staff service is oke, cleanliness need to improve especially bathroom smell bad Food is great but lack of vegetarian food option.
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, Petra Baumann General Manager
E***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Enjoy our staycation. Comfortable and the staff are very friendly
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, Petra Baumann General Manager
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Perty p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
All the staff were very helpful, friendly, and kind, and the service was second to none. If you're on holiday with your family, Hotel Kempinski is the best. The food is delicious, the hotel facilities are complete, and there's a playground for the kids to keep them entertained and enjoy the hotel facilities. The rooms are clean, spacious, and well-appointed. The place is comfortable. At the start of the new year, I had a staycation at Hotel Kempinski Jakarta. The view was stunning, the location was strategic, and my children and siblings were all happy. Thank you Hotel Kempinski.
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, Petra Baumann General Manager
T***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,6
/10
Reviewed 6 week(s) ago
everything was good. only the breakfast was not good for the taste.
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Accommodation's Reply
21 Jan 2026
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, Petra Baumann General Manager
S***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
we are so happy stay in this hotel, next will be stay again for sure...
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J***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Hotel Indonesia Kempinski has never disappointed me during my several stays here, everything is great
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1 people find it helpful
Number of reviews per page
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40