Overall Ratings & Reviews Primoretz Grand Hotel & SPA

Fourth time staying at this Hotel and as always it was fantastic! The room is incredibly spacious and the bed and pillows are so comfortable! Fantastic view of the sea from our balcony and a delicious dinner as well as breakfast. Also thoroughly enjoyed the spa with two saunas and a steam room along with a salt pool, hot tub and another indoor pool.

Very clean and comfortable hotel, centrally located with an amazing spa! The restaurant also serves great food at reasonable prices. The service is also quite attentive and professional.

The spa and pools were excellent. More healthy food options for breakfast (vegan) would be great.

Otelden genel olarak memnun kaldık. Otoparkı var. Konumu çok iyi. Otelden çıkıp birkaç dakikalık yürüyüşle şehrin en kalabalık yürüyüş yoluna ulaşabiliyorsunuz. Otelin hemen arkasındaki plajda otele ait şezlonglar var. Plaj taşlı değil, deniz güzel, yavaş yavaş derinleşiyor. Kahvaltısı güzel denilebilir. Domuz ürünleri yemediğimiz için et ürünlerinin olduğu birçok seçeneği elemek zorunda kaldık ama kahvaltılık çeşit sayısı fena değil. Otelin ferah ve aydınlık bir şekilde renove edilmesi gerektiğini düşünüyorum. Odadaki eşyaların eski ve kirli görüntüsü, odanın ve koridorların loş olması kasvetli bir hava uyandırıyor. Temizlik konusunda genel olarak memnun kaldık. Overall, we were satisfied with the hotel. It has a parking lot. The location is excellent. After leaving the hotel, you can reach the city's busiest walking street with just a few minutes' walk. There are sun loungers belonging to the hotel on the beach right behind it. The beach is not rocky, and the sea is nice, gradually getting deeper. Breakfast is decent. Since we don't eat pork products, we had to skip many of the meat options, but the variety of breakfast items was not bad. I think the hotel needs a bright and spacious renovation. The old and dirty appearance of the furniture in the room, along with the dim lighting in the room and corridors, creates a gloomy atmosphere. We were generally satisfied with the cleanliness.

It was amazing

Happy to stay each season but summer is the favorite.

V comfortable big room . Only thing was the breakfast wasn’t great.

Very nice hotel

Everything was great and very nice place 💯

The property is immaculate, staff is very friendly and efficient. Highly recommend, will not disappoint!

Very nice five star hotel. The sea view from the top floors rooms is magnificent.

Overall, it is a very nice, modern, clean facility. The grounds are clean and very well kept. The room was very spacious. My only complaint is that there were a lot of issues with my room card. There was an electrical system issue that they could not seem to fix completely. As a result, I had to visit the front desk several times or wait for service personnel to visit my room to attempt to remedy the issues. I will say that the staff were very quick to respond every time. This is the only negative thing I have to say about my visit. I would stay here again.

4,8 out of 5. Very pleased with all amenities and services. Some of the staff need a little more attitude correction, but most of them were super friendly, helpful and make you feel like on a real holiday.

Great location. The property was renovated and it’s roomy and modern. The staff is great. We used the spa on daily basis - everyone did a fantastic job except for Martin. He was too rough and rushed and felt like he didn’t have a formal training. Three of us had similar experiences with him.

Great hotel

Great location and great friendly staff.

It was lovely as usual in hotel Primoretz. It is the best in Burgas!

Everything was very nice. It would be better if they had bigger options for vegans and non gluten eating. The room was spacious, the bed comfortable, the staff very helpful and friendly.

few days in Burgas one of the best hotels

Absolutely fantastic hotel and Spa! We thoroughly enjoyed the delicious food, comfortable and spacious rooms and especially the full SPA experience. We will definitely return in the future!