Dear Mr./Ms. Z*a, Sincerely yours, from Ibis Budget Jakarta Menteng. Thank you for your review. We apologize for the inconvenience regarding the air conditioning in your first room. We are pleased that our team was able to resolve the issue quickly by moving you to a more comfortable room on the second floor. Your feedback is very important to us in improving the maintenance of our facilities in the future. We hope to provide you with a better experience on your next stay. Sincerely, Usman Azhari, Head of Front Office.

Dear Mr./Ms. Z*a, Sincerely your regards from Ibis Budget Jakarta Menteng. Thank you very much for your stay and review. We are glad you enjoyed the excellent location and the comfort of our spacious rooms. We apologize for the inconvenience caused by the unclean towels. Your feedback will be taken seriously by our housekeeping team to prevent this from happening again. We hope to provide you with a better experience on your next stay. Sincerely, Usman Azharie, Head of Front Office

Dear Mr. N*o, Sincerely yours from Ibis Budget Jakarta Menteng. Thank you for your review of our hotel. We are pleased that our service met your expectations and we hope to serve you again soon. Sincerely, Usman Azhari, Head of Front Office.

Dear Mr./Ms. I*A, Sincerely yours, from Ibis Budget Jakarta Menteng Hotel. We sincerely apologize for the negative experience you had. We are deeply saddened to learn that the cleanliness of your room, from the linens and floor to the water pitcher, did not meet our standards, as well as the impolite attitude of the receptionist. We have forwarded your feedback to the housekeeping and management teams for a thorough evaluation to ensure that such incidents do not occur again. We hope to provide you with a better experience on your next stay. Sincerely, Usman Azharie, Head of Front Office.

Dear Mr. Sri K., Sincerely, from ibis Budget Jakarta Menteng Hotel. Thank you for reviewing our hotel. We are pleased that our service met your expectations and we hope to serve you again soon. Sincerely, Usman Azharie, Head of Front Office.

Dear Mr./Ms. D*A, Sincerely, from ibis Budget Jakarta Menteng Hotel. Thank you for sharing your stay experience with us. We are pleased to hear that you had a comfortable sleep in a clean room. We apologize for the technical issue with the door for the windowless room. We will take note of this to help guests choose the most suitable room type in the future. Sincerely, Usman Azharie, Head of Front Office.

Dear Mr./Ms. S*a, Warm greetings from Ibis Budget Jakarta Menteng Hotel. First of all, we would like to thank you for your review. From your feedback, we believe there are still many things we need to improve in order to provide a better experience for all our guests. All suggestions are invaluable to us in improving the quality of our services and products. Thank you again for your review, and we hope to welcome you again next time. Sincerely, Usman Azharie, Head of Front Office

Dear Vuong H.T Warmest greeting from Ibis Budget Jakarta Menteng Thank you for choosing Ibis Budget Jakarta Menteng hotel for your stay in Jakarta. We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart. Thank you for your generous heart and we looking forward to welcome you back for your next visit. Best Regards, Bintara Kusuma Duty Manager

Dear G****t Warmest greeting from Ibis Budget Jakarta Menteng Thank you for choosing Ibis Budget Jakarta Menteng hotel for your stay in Jakarta. We delight to hear your feedback and will try our best to keep maintain our service to deliver excellent service from the heart. Thank you for your generous heart and we are looking forward to welcome you back for your next visit. Best Regards,

Dear Mr. R*o, Warmest regards, ibis budget Jakarta Menteng Thank you for choosing ibis budget Jakarta Menteng as your accommodation choice and for taking the time to write a review of our hotel. We are very pleased that you were impressed with our excellent service and cleanliness. However, we apologize for any inconvenience you experienced regarding the breakfast menu. Your feedback is very important to us and we will work hard to make improvements. We look forward to providing you with an even better experience on your next visit. Best regards, Bintara Kusuma, Resident Manager

Dear Mr. Dani S.W., Warmest regards, ibis budget Jakarta Menteng Thank you for your review. We apologize for the unsatisfactory experience regarding the air conditioning in the room. We are committed to keeping all amenities in good condition and comfortable for our guests. We will immediately investigate this issue with the relevant team to ensure that this issue does not happen again in the future. We sincerely hope to welcome you back and provide you with an even better experience in the future. Best regards, Bintara Kusuma, Resident Manager