8,2
Very Good
From 6.804 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,0

Meal

7,8

Location

8,6

Service and Facilites

8,1

People often mention about ibis budget Jakarta Cikini
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Bedroom (76)
Surroundings (66)
Ambiance (63)
Distance to City Center (62)
Bathroom (61)
Accessibility (57)
Staff Friendliness (56)
Hotel Area (45)
Room Space (44)
Wifi (43)
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Traveler Reviews ibis budget Jakarta Cikini

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Customer reviews
F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5,0
/10
Reviewed 1 week(s) ago
There were a lot of dust mites on the mattress, even though this isn't a super cheap one, but there was no shampoo, soap, or toothbrush. There are a lot of dust mites on the mattress, even though this isn't a super cheap one, but there's no shampoo, soap, or toothbrush.
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O***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff are also friendly during check-in service.
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A***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Great, easy access and lots of food.
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The service at Ibis Budget Jakarta Cikini is simply superb. The staff are incredibly friendly and always make the check-in process easy. Best of luck.
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M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Always be successful Ibis Budget Jakarta Cikini, always improve your service so that it continues to develop.
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1 people find it helpful
R***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Ok. Very satisfied with the service
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear R*d. Warm greetings from Ibis Budget Jakarta Cikini. Thank you for your positive review of Ibis Budget Jakarta Cikini. We are delighted to know that you enjoyed your stay at our hotel. Our services and facilities, friendly staff, and excellent service are our focus to ensure a satisfying stay. We are committed to continuously providing the best service to each of our guests. Your review is a motivation for our entire team to continuously improve the quality of our services. We sincerely invite you to stay again at Ibis Budget Jakarta Cikini. Our team will be happy to welcome you and ensure you experience the same or even better comfort. Thank you again for your positive review. We hope we can be your first choice when visiting Jakarta. Warmest Regards, Idham Risdiansyah. General Manager.
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r***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Strategic location, many dining options around the hotel
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Accommodation's Reply
06 Aug 2025
Dear R*y. Warm greetings from Ibis Budget Jakarta Cikini. Thank you very much for taking the time to write a review and provide an assessment for Ibis Budget Jakarta Cikini. We are very happy to know that you felt comfortable staying with us. We look forward to welcoming you back soon. Best regards. Idham Risdiansyah, General Manager.
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t***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,3
/10
Reviewed 3 week(s) ago
Definitely a disaster. I came there and got a room, when I entered the sheets were dirty, the phone was not working, the room was noisy because it was near the highway, and very stuffy. I tried calling the receptionist using my personal cell phone, but the number on traveloka was also unreachable. Finally I went downstairs and asked for a room change, I thought it was only my room that had the problem. After changing rooms, it turned out to be the same problem and even the window couldn't be closed because of the different window sizes so the noise from outside could be heard inside. The phone didn't work, the sheets were yellow and dirty, the AC was noisy, even the wifi speed was only 1 mbps and the power cable connection was dead so it was difficult to charge my device. Finally, less than half an hour, I decided to leave the hotel and check out. My money is non-refundable because I have already checked in :) so instead of wasting money on this hotel, it's better to find another hotel that is more affordable.
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3 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear T*a. Warmest greetings from Ibis Budget Jakarta Cikini, Thank you for taking the time to tell us about your experience at our hotel. We regret that you had a less than pleasant experience. At Ibis, we strive to provide excellent service to every guest, therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent recurrence. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Idham Risdiansyah. General manager.
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The staff are not only friendly but very helpful, friendly, polite, ready to help at any time, basically the best. And coincidentally, my event was at Taman Ismail Marzuki, so it was close to Ibis Budget, which was very helpful.
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Accommodation's Reply
31 Jul 2025
Dear L*a. Warm greetings from Ibis Budget Jakarta Cikini. Thank you for your positive review of Ibis Budget Jakarta Cikini. We are delighted to know that you enjoyed your stay at our hotel. Our services and facilities, friendly staff, and excellent service are our focus to ensure a satisfying stay. We are committed to continuously providing the best service to each of our guests. Your review is a motivation for our entire team to continuously improve the quality of our services. We sincerely invite you to stay again at Ibis Budget Jakarta Cikini. Our team will be happy to welcome you and ensure you experience the same or even better comfort. Thank you again for your positive review. We hope we can be your first choice when visiting Jakarta. Warmest Regards, Idham Risdiansyah. General Manager.
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R***a
icon-origin-TRAVELOKA
8,3
/10
Reviewed 4 week(s) ago
The AC on the second day was very hot, in terms of location it was ok, the service was ok
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Accommodation's Reply
06 Aug 2025
Dear R*a. Warm greetings from Ibis Budget Jakarta Cikini. Thank you for taking the time to tell us about your experience staying at the Ibis Budget Jakarta Cikini Hotel. We are very happy that you felt comfortable staying at our hotel. We will share this feedback with all our team. I believe this will be a good encouragement and motivation to continue improving the quality of our services. We also apologize for the less than cold air conditioning. We will do our best to prevent this problem, so that this incident will not happen again in the future. Once again, thank you for your valuable feedback and we hope to see you again in the future with even better service. Best regards, Idham Risdiansyah. General Manager.
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I***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The room smells stuffy, the hot water doesn't come out for a long time, the AC is noisy, the remote doesn't work.
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Accommodation's Reply
31 Jul 2025
Dear l*a. Warm greetings from Ibis Budget Jakarta Cikini, Thank you for taking the time to tell us about your experience at our hotel. We regret that you had a less than pleasant experience. At Ibis, we strive to provide excellent service to every guest, therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent a recurrence. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Idham Risdiansyah. General manager.
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Overall is ok, just straight forward service. Plenty of food stall/restaurant in surrounding area. Easy access by taxi, Trans Jakarta, Ojek Online etc.
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Accommodation's Reply
31 Jul 2025
Dear A***a It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service. We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards, Idham Risdiansyah General Manager
y***b
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
Access to the city center, around the hotel there are many restaurants, friendly staff, good room cleanliness
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Accommodation's Reply
31 Jul 2025
Dear Y*b. Warm greetings from Ibis Budget Jakarta Cikini. Thank you very much for taking the time to write a review and provide an assessment for Ibis Budget Jakarta Cikini. We are delighted to know that you felt comfortable staying with us. We look forward to welcoming you back soon. Sincerely, Idham Risdiansyah, General Manager.
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A***d
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
Great experience stay on Ibis Budget Cikini
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Accommodation's Reply
31 Jul 2025
Dear A***d Warmest greetings from Ibis Budget Jakarta Cikini, Thank you very much for sharing good review for your recent stay at Ibis Budget Jakarta Cikini. It is making us proud and happy to have exceeded your high expectations in all aspects and know that you thoroughly enjoyed your stay with us. We are looking forward to the pleasure of welcoming you back again in your next trip to Jakarta. Best regards, Idham Risdiansyah General Manager
M***d
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The staff is friendly, and we wish you continued success. Hopefully, the service and facilities will improve to make things more comfortable, perhaps with more modern TVs. Overall, I've had a satisfying and enjoyable stay here.
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Accommodation's Reply
31 Jul 2025
Dear M*d. Warm greetings from Ibis Budget Jakarta Cikini. Thank you very much for taking the time to write a review and provide a rating for Ibis Budget Jakarta Cikini. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Idham Risdiansyah.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Hotel staff are friendly, helpful at check in.
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Accommodation's Reply
31 Jul 2025
Dear R*a. Warmest Greetings from Ibis Budget Jakarta Cikini. Thank you very much for taking the time to write a review and for giving Ibis Budget Jakarta Cikini 5 stars. Our team strives to always provide excellent service to every guest, and I am heartened that we were able to create an overall pleasant experience for you. Thank you again for sharing your experience, and we hope your next visit is as pleasant as the previous one. Best regards. Idham Risdiansyah. General Manager.
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Eti H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 6 week(s) ago
The service was friendly, the room was clean, and everything worked well.
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Accommodation's Reply
06 Aug 2025
Dear Eti H. Warm greetings from Ibis Budget Jakarta Cikini. Thank you for taking the time to tell us about your experience staying at the Ibis Budget Jakarta Cikini Hotel. We are very happy to have met your expectations. We will share this feedback with all our team. I believe this will be a good encouragement and motivation to continue improving the quality of our services. We will always strive to improve our quality even better in the future. Once again, thank you for your feedback and we hope to see you again in the future for even better service. Best regards, Idham Risdiansyah. General Manager.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
This is my 3rd stay here, there was a problem with the TV remote but the staff quickly came to fix it, all the staff are friendly, the hotel is quite comfortable, the location is very strategic and there are many places to eat around the hotel.
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Accommodation's Reply
31 Jul 2025
Dear A*a. Warm greetings from Ibis Budget Jakarta Cikini. Thank you for your positive review of Ibis Budget Jakarta Cikini. We are very pleased to know that you felt comfortable during your stay at our hotel. Services and facilities that meet your expectations, friendly staff, and good service are things that are our focus to provide a satisfying stay experience. We are committed to continuously providing the best service to each of our guests. Your review is a motivation for our entire team to continue improving the quality of service. We sincerely invite you to stay again at Ibis Budget Jakarta Cikini. Our team will be happy to welcome you and ensure you experience the same or even better comfort. Thank you once again for your positive review. Hopefully, we can be your first choice when visiting Jakarta. Warmest Regards, Idham Risdiansyah. General Manager.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
Have stayed at this hotel twice. All staff are friendly, check in process is fast, hotel access is easy and under the hotel there are many beautiful coffee shops, worth it for the price.
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Accommodation's Reply
06 Aug 2025
Dear A*a. Warm greetings from Ibis Budget Jakarta Cikini. Thank you for taking the time to tell us about your experience staying at the Ibis Budget Jakarta Cikini Hotel. We are very happy to have met your expectations. We will share this feedback with all our team. I believe this will be a good encouragement and motivation to continue improving the quality of our services. We will always strive to improve our quality even better in the future. Once again, thank you for your feedback and we hope to see you again in the future for even better service. Best regards, Idham Risdiansyah. General Manager.
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S***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The service from the staff is very responsive and fast.
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Accommodation's Reply
06 Aug 2025
Dear S*e. Warmest Greetings From Ibis Budget Jakarta Cikini. Thank you very much for taking the time to write a review and for giving me a 5-star rating for Ibis Budget Jakarta Cikini. Our team strives to consistently provide excellent service to every guest, and I am heartened that we were able to create an overall pleasant experience for you. We are confident that this feedback will be an encouragement to all our staff in our efforts to continuously improve the quality of our service. Please be assured that we will pass on your kind words to our team to encourage them to continue providing even better service to our guests. Thank you again for sharing your experience, and we hope your next visit is as pleasant as the previous one. Best regards. Idham Risdiansyah. General Manager.
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