Overall Ratings & Reviews Sari Ater Hotel

Traveloka (8.941)
Other sources (40)
8,5
Very Good
From 8.941 reviews
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Cleanliness

8,4

Room Comfort

8,5

Meal

8,4

Location

8,6

Service and Facilites

8,5

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Staff Friendliness (239)
Ambiance (233)
Family Friendly (228)
Taste (212)
Surroundings (206)
Bedroom (201)
Variety (198)
Hotel Area (195)
Activity Option (183)
Bathroom (178)
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Traveler Reviews Sari Ater Hotel

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40
Customer reviews
Zul F.
icon-Staycation
Staycation
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8,5
/10
Reviewed 4 day(s) ago
The atmosphere is calm, the hot spring pool is comfortable and there are many facilities.
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R***a
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Leisure
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8,5
/10
Reviewed 2 week(s) ago
It was so much fun... The family was happy too.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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R***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
A hotel with a beautiful atmosphere, very suitable for relaxing with family.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Nining F.
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Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Comfortable, clean rooms, great service, and friendly staff. 24-hour pool access, recreation areas, and a water park are included. Highly recommended for family vacations.
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Accommodation's Reply
01 Nov 2026
Dear Mr./Ms. Nining, We would like to thank you and your family for choosing Sariater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sariater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff were all kind and friendly. We also had breakfast, and all the food was delicious.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,0
/10
Reviewed 2 week(s) ago
For carpets and sofas that are not clean and dusty.
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Accommodation's Reply
01 Nov 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Muhammad S.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
It was a pleasant stay, with free access to the Mayangsari pool. I don't know if parking is free, but at least it was comfortable.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Friendly staff, excellent service, complete facilities, and no additional fees. Overall, I'm very satisfied.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We sincerely thank you and your family for choosing Sari Ater Hotel & Resort for your stay and vacation. We appreciate your feedback on our hotel and hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Head of Front Office
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Erna F.
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10,0
/10
Reviewed 2 week(s) ago
Friendly staff, fast check-in, and a kind and efficient receptionist. Thank you.
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Accommodation's Reply
25 Oct 2026
Dear Ms./Mrs. Erna F., We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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E***h
icon-origin-TRAVELOKA
6,8
/10
Reviewed 2 week(s) ago
The place was actually nice, but I got the bungalow suite in 307. The entrance was actually located under a large bamboo tree. It wasn't very comfortable, especially with sensitive children. The result was that I intended to sleep well on vacation, but I couldn't sleep at all. Just a suggestion: the room door should be positioned to the front, rather than making it look like you're entering through the back. It's really scary at night.
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Accommodation's Reply
25 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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heri s.
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Suitable for families, quiet, delicious food, lots of choices.
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1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Mr./Mrs. Heri S., We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review of our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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U***i
icon-Leisure
Leisure
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10,0
/10
Reviewed 3 week(s) ago
The staff is friendly, and it's close to tourist attractions. Entry to the tourist area is free, but the receptionist didn't tell me that I had to top up my phone before entering, so I went back to the hotel to top up. Overall, it's great, especially the breakfast at Kintamani's restaurant. It's delicious, no doubt about it. It's simply delicious.
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1 people find it helpful
Accommodation's Reply
19 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel is very comfortable and child- and adult-friendly. The cool atmosphere and warm sulfur pool are great for your health. The staff are all friendly and helpful. It's clean and smells great.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely,
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Fauzi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
It's been a while since I've been to Sari Ater, but the service and overall friendliness is always amazing 👍
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Accommodation's Reply
05 Oct 2026
Dear Ms./Mrs. Fauci, We sincerely thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and grateful for your feedback on our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. Sincerely, Koes, Head of Front Office
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Regina
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly. The food is delicious. The rooms are quite spacious and comfortable. However, a word of advice: if you book a single bed, don't combine it into two beds. This will make sleeping less comfortable.
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1 people find it helpful
Accommodation's Reply
05 Oct 2026
Dear Ms./Mrs. Regina, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you experienced during your stay at Sari Artur Hotel & Resort. All your feedback and comments will be a basis for future improvements, and we hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Koes, Front Office Manager
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r***u
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Most importantly, the hotel is clean, and the rooms are very clean. The hotel staff are very helpful and friendly. Keep it up, Sari Ater! I happened to ask for decorations for my husband's birthday. Highly recommended, making my husband's birthday memorable. The best! Especially if you stay here, you get free access to Sari Ater tourist attractions. It's also kid-friendly. I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
28 Sep 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Wahyu N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Good hotel service, comfortable warm water pool, and clean air.
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Accommodation's Reply
07 Sep 2026
Dear Ms./Mrs. Wahyu, We sincerely thank you and your family for choosing Sari Artur Hotel & Resort as your vacation destination. We are delighted and grateful for your feedback on our hotel. We hope to welcome you back to Sari Artur Hotel & Resort soon. Sincerely, Koes, Head of Front Office
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E***k
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Sari Ater Hotel & Resort exceeded our expectations from start to finish. The staff and management were absolutely wonderful — kind, honest, and always attentive, going out of their way to listen, help, and accommodate every request. It's rare to find such consistently genuine hospitality. The room was spotless and well-appointed, making for a very comfortable stay. The food at the restaurant was excellent and varied, offering a great mix of traditional Indonesian dishes alongside international options, so there was always something new to try. The natural surroundings are another highlight — lush greenery and flowing streams throughout the property create a wonderfully peaceful setting, perfect for unwinding. The location is also very convenient, with easy access to nearby attractions like Tangkuban Perahu, making it a great base for exploring the area. Considering the level of comfort and service on offer, the price is very reasonable — genuinely great value. The highlight, though, was the hot springs. It was a truly unique and unforgettable experience, and one we'd happily repeat. Overall, a fantastic stay that we'd recommend without hesitation to anyone visiting the area.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
A comfortable hotel, and the breakfast was delicious. Our room happened to be behind the hot springs pool, so it wasn't far to walk.
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Accommodation's Reply
23 Aug 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Ater Hotel & Resort as your vacation destination. We are delighted and deeply appreciative of your review. We hope to welcome you back to Sari Ater Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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J***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,6
/10
Reviewed 10 week(s) ago
Overall, I'm satisfied with what's in this hotel, but for weekend prices, don't go too far from weekdays if possible... hehe
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3 people find it helpful
Accommodation's Reply
23 Aug 2026
Dear Valued Guests, We would like to thank you and your family for choosing Sari Artur Hotel & Resort as your accommodation and vacation destination. On behalf of the management, we sincerely apologize for any inconvenience you may have experienced during your stay at Sari Artur Hotel & Resort. All your suggestions and feedback will be used for future improvements, and we look forward to welcoming you back to Sari Artur Hotel & Resort soon. We look forward to your next visit. Sincerely, Koes, Front Office Manager
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Number of reviews per page
20
40