The room is quite good and satisfactory.

The service is good and satisfying

Overall, it's okay. The carpet in the room just needs more attention; it's starting to get dusty and it's noticeable underfoot. Hopefully, there will be improvements. Otherwise, it's very good.

The hotel room is comfortable and nice, the breakfast is also delicious.

My first stay was quite satisfying. The service was good, the room was clean and tidy. The breakfast was delicious, with plenty of choices. The location is also strategic.

overall oke. nice hotel……good staff

An impromptu staycation due to a power outage in Medan, hehee,, so far the room is comfortable, breakfast is delicious, and the service is all good.

I stay at Grand Cityhall quite often, the rooms are always comfortable, the facilities are good, and the breakfast is also great.

A pleasant stay, the room was super comfortable and clean, breakfast was also the best.

First visit to Grand Cityhall, the room was nice, comfortable, and clean, feedback is that the taste and breakfast menu can be improved.

First visit to Grand Cityhall, the room was nice, comfortable, and clean, feedback is that the taste and breakfast menu can be improved.

Great service, great rooms, and excellent facilities. The best of the best.

So far, so satisfying. The room is comfortable, tidy, and a great place to rest. The breakfast is top-notch. 5 stars.

The hotel staff is very friendly and helpful. I've stayed here several times and have always been satisfied. The hotel truly pampers me.

Overall okay, from check-in to check-out.

It was wonderful. The room I booked met my expectations, the service was fast and friendly, the breakfast was great, the local dishes were all delicious, and the location was also excellent, in the heart of Medan, making it very easy to get around.

Humble staff, nice food, comfort room

First time. Everything was satisfactory.

The cleanliness and facilities of the room are good and comfortable, the breakfast is okay, the service is also friendly.

The hotel apartment rooms are comfortable, spacious, clean, the breakfast is delicious, the staff at all levels are friendly, the hotel location is also good and strategic.