A hotel that has friendly and helpful staff 😍

During the stay there were no problems, everything was pleasant...

Everything is quite safe and comfortable……!!!!!!!!!!!!

Staycation during a long holiday, always like the hotel service and facilities, the breakfast is also suitable for the taste.

Overall safe and comfortable with the hotel.

Everything was great during our stay. The facilities were adequate and functioning well. The apartment was spacious, quiet, and clean.

I've been a regular at their hotel. Our rooms are always comfortable and clean, and the food is decent, except this time the fish was a bit salty. The service is otherwise fine.

I have stayed at the Grand Cityhall Hotel many times and really like the breakfast menus. Everything is customizable, and the kids also like the taste of the menus. The supporting facilities are always comfortable.

Service, location, cleanliness, and breakfast all 10/10

The hotel is cool, the rooms are clean, the facilities are comfortable, the staff are nice and helpful.

Every business trip, the accommodation partner always chooses this hotel, because the hotel is always very comfortable.

Every business trip, the accommodation partner always chooses this hotel, because the hotel is always very comfortable.

So far so good. Nice hotel, warm hospitality

My family and I stayed here for 2 days and 2 nights. We had connecting rooms, which were spacious and in good condition. We absolutely loved the breakfast menu; the flavors and variety were truly sumptuous, everything delicious with a satisfying selection. From local dishes to English breakfasts. Everything is complete at this hotel: the swimming pool is quite large, and the water in the sauna is very comfortable. The restaurant is also complete, ranging from Chinese, Western, and Indonesian specialties. The hotel also has a salon (professional). In short, we never get bored staying here. Furthermore, the staff is also great, helpful, and friendly. But because I read reviews of this hotel, which mostly highlighted the humble and informative service, I decided to take a vacation to this city and chose this hotel as my accommodation during my stay in Medan.

My family and I stayed here for 2 days and 2 nights. We had connecting rooms, which were spacious and in good condition. We absolutely loved the breakfast menu; the flavors and variety were truly sumptuous, everything delicious with a satisfying selection. From local dishes to English breakfasts. Everything is complete at this hotel: the swimming pool is quite large, and the water in the sauna is very comfortable. The restaurant is also complete, ranging from Chinese, Western, and Indonesian specialties. The hotel also has a salon (professional). In short, we never get bored staying here. Furthermore, the staff is also great, helpful, and friendly. But because I read reviews of this hotel, which mostly highlighted the humble and informative service, I decided to take a vacation to this city and chose this hotel as my accommodation during my stay in Medan.

The only downside to the staff's friendliness is that they wish Netflix wasn't paid, that's the only thing missing. Hahaha, everything else is fine, so it's worth the 5 stars, thanks.

Overall oke, nice staff. Good ambiance.

Nice and comfortable, best facilities and location, service and breakfast are also great

The gym here is the most well-equipped. It's clean and has a complete range of equipment. The apartment is also comfortable and clean. The service is also excellent.

Overall everything is okay................