Overall Ratings & Reviews Hotel Bosque de Reñaca

Older hidden gem of hotel that needs a little updating. The staff are very friendly! Spa was very nice. Grounds are very well kept. Breakfast had a lot of options and dinner was good. The water in the shower took a long time to get warm. 20 minute walk to the beaches.

Do not prepay this hotel, I prepaid through Expedia and when I got there they claimed I was supposed to pay directly at the hotel, and had no records that I had already paid. I was allowed to check in without paying again, but they still took my credit card for additional expenses (in case I use the minibar or restaurant) 5 days later they still have not reversed the pre authorization in my credit card for $100 Usd. Hotel is clean but events downstairs create a noisy environment

When we checked in to our room it was very cold. When we asked about the heating we were told it would come on at seven pm. Meanwhile they offered to bring a heater. The heater was not cabable of heating the room, so we left the hotel for a walking hoping that the regular heating would be able to warm the room, it did not. At 9:30pm we called the front desk 3 times no one answered. The hotel had a party organized outside close to our room with live music which was very loud and kept going until after 12:30. All this shows an indiferente towards guest which can not make me recommend this hotel. It is not a cheap hotel and the rooms have a good size but look quite worn out.

Lovely property

Close to everything I needed.

Very good.

Hello, I am not disappointed of the hotel as I knew it was a 3 star hotel but the lack of accommodation and personal treatment it is what most disappointed me. In the room there weren´t any slipper and nor robe.. the tempeture were off when I got to the room (We are in winter this time) but these thing are answerable . What really disappointed me it was the Spa facilities and the irrespective way to treat client by the therapist in the Spa. They were cold and very rude…. When you go to a Spa you supposed to have fun and relax, here this place was cold, rude therapist and they soon as we got to the spa advise us what NOT do what NOT do… Come on I am an adult! I hope they can get a new management team ASAP because they are living in the past they way they work.. Thanks Karen

Muy buen hotel! Totalmente recomendado

Le hizo falta un horario más prolongado del uso de la piscina y del bar

Dos cosas a mejorar, primero, te hacen isncribir en un horario de desayuno que tiene cierta franja, llegamos en ella 5 minutos despues de comenzada la franja y no habia mesas disponibles, era esperar hasta que se dignara alguien a seder su puesto o nada, fue lo ultimo. Segundo, y peor, al momento de querer reversar la garantia de la tarjeta, perdi 45 minutos que podria haber estado en cualquier parte menos en la recepción

Me gustó bastante! Pero muy poco moderno!

El circuito de aguas no tiene hidromasajes, el desayuno espectacular, el colchón de la cama se sentía viejo e incómodo

Habitaciones con mucho ruido en las noches, fuentes de agua, motores de ventilacion o aire acondicionado sobre el techo que molestan en la noche, el agua de las instalaciones no debe ser potable de mal sabor y olor. Bonito recinto rodeado de arboles y senderos, buen desayuno.

En resumen Personal muy cordial, es el punto más alto del hotel. El restaurant que tienen, la variedad es poca, los precios un poco elevados para las porciones, la demora en la cocina es considerable. A mi juicio es una mala alternativa de restorant, mejor salir a comer fuera del recinto. El desayuno estuvo bien, cumple con lo justo. Piezas cómodas, la suite con terraza en la que estuve el espacio amplio, buena limpieza, temperatura siempre ideal. El entorno es maravilloso, la sensación de pureza que da el bosque es asombrosa, genera un gran placer estar entre tanta vegetación y bien cuidada. El gran problema ahí son los estacionamientos. Pocos, no hay ninguna preferencia de uso a los huéspedes, si te tocó justo una celebración de matrimonio quedarás afuera con tu auto. Un gran hotel para quedarse con la condición de comer en otro lado. 8/10

Excelente atención desde el check in, personal muy amable, cómoda y limpia habitación

Muy tranquilo y excelente servicio por parte de todo el personal.

Personal muy dedicado al servicio. Excelente......

Excelente desayuno.

Buen lugar para descansar, tranquilidad cerca de centro de Reñaca

El hotel está ubicado en un hermoso lugar.Los jardines están muy bien mantenidos. El personal es muy amable