Overall Ratings & Reviews Encantada Casa Boutique Spa

The property is beautiful and the staff is wonderful. There is an outside garden. If you need a taxi they call one and set it up for you. It was a wonderful experience!!

Beautiful space and kind helpful staff.

Great staff. Kind people. Loved the breakfast!

Extremely friendly and accommodating staff. Very clean rooms and nice location. Would stay here again.

This was the perfect hotel to acclimatize to the high altitude. Enjoyed unlimited coca tea and loved the hot water pouches at night to make the bed warm and cozy! Breakfast was good, especially the made-to-order eggs. They did charge a lot for drinking water and the hot tub use was too expensive to justify for a solo traveler like me this trip. I had the room on the third floor with the balcony. I’d stay here again!

We reserved the Encantada because of the views and payed extra for that but they did not acknowledge that. We were there before and after Machu Pichu as we complained we were given a better room the second time around. The view was very nice. Our first bathroom had ants and the second one was dirty. I did not like that they do not provide water in a place where you can not drink or wash your teeth with tap water. They sold the water bottles much more expensive than on the markets. The breakfast ladies were very nice but breakfast was a little bit overcrowded so you needed to wait for coffee or forks and spoons.

We had the most wonderful stay at Encantada Casa Boutique Spa! The rooms were spotlessly clean, the grounds and view of the city were so beautiful, and I cannot say enough about the quality of the staff and manager. I highly recommend them!

It was a great place to stay

Juste une note constructive concernant l’insonorisation des chambres et le choix de la musique qui joue à la terrasse extérieure avant qui dérange durant une partie de la journée; on aime mieux entendre la musique typique du pays lorsqu’on va en voyage et non du boom boom américain populaire 😉. Le reste était impeccable!

Hotel was beautiful and Staff was great except one girl lied and said there’s no taxi in inti Raymi festival so we missed it bc we had to walk to festival. She worked on 6/24, absolutely awful customer service

Beautiful patio, comfortable bed, and friendly staff. Most places don’t seem to have heat but they were able to provide me with a water pad bed warmer and space heater. The place was very peaceful and you can’t beat the view.

I loved staying at Encantada! The staff are amazing, kind and helpful. It’s at a great location and I watched the fireworks from the terras.

We rented an apartment adjacent to the property and enjoyed having enough space considering most places were much smaller. Would have enjoyed art on the walls would have made the place cozier but plain white walls made it less appealing. Also, kitchen was empty, no glasses, no plates, no cutlery and we ran out of toilet paper on the second day. Staff was friendly and very accommodating.

The massage therapist is amazing! Walking distance to San Blas Cuzco. Beautiful gardens and friendly English speaking staff.

Amazing balcony & view! The spa is a highlight and laundry service is a bargain. Bed is comfy.

Amazing view from the balcony room! Staff was great, and the location was perfect!!!

We love staying at Encantada Casa. It’s only a 10 to 15 minute walk to Plaza los Armas, and we were in a nice quiet part of town where we can get a full night sleep while leaving the window open the breakfast. It was really delicious and the omelette station was so fun to wake up to every morning. The staff is so nice and helps with anything that you will need. We did laundry at the hotel too, and they brought it back beautifully folded and smelling great

This hotel was above our expectations. Great location, great breakfast, amazing and courteous staff.

Loved, loved Encantada! The service was fantastic! Always helpful & friendly. Beaitiful property overlooking the city inna wonderful and safe neighborhood. Restaurants nearby. Would stay again!

Stayed at the property twice and each occasions, I felt like being home Special kudos to Aaron The hotel is a gem in San Blas neighborhood.Small but cozy. Well kept. Super breakfast and I took advantage of their restaurant menu every time , I returned late from my tours Use their spa facility and it was awesome too. I felt renewed after leaving the spa. Overall, I ‘ll stay @ Encantada if return to Cusco